Network SIS Setup Guide

Any changes to the following information

is not authorized or endorsed by Caterpillar Inc.

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 Table of Contents

Network SIS Architecture

Introduction
Step 1 - Install
Step 2 - Plug-In
Step 3 – Software
Step 4 – Data
Step 5 - License SIS
Step 6 - Client Access
Step 7 – Log into SIS
Setting up CBT with Network SIS

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 Network SIS Architecture

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 Introduction
• Network SIS is a browser based web application.
• Network SIS software installs within a dealer’s central store or within a satellite store.
• Network SIS installs on a standalone server for parts counter users.
• A dealer may determine that Network SIS is beneficial for the parts counter as a backup or as a
standalone configuration
• The setup that follows is for an intranet or LAN setup.
• The Network SIS user (a client) would access Network SIS by choosing the appropriate URL
shortcut (computer name and port number) assigned to the Network SIS server. More than one
Network SIS application can exist within a dealership based on the software subscription. The
installation that follows does not include the hardware configuration or security steps necessary to
set up the Network SIS application over the internet or WAN.
• Network SIS software files require 12GB on an upgrade and 15GB on a new install of hard disk
space.
• The database also requires a DVD tower or 150GB of free space be available so the database can
update information.
• If more than one hard drive is available on the server, it could be beneficial to install the software and
DVD data on different drives. This could speed up access to Network SIS.
• This Network SIS Setup Guide can be downloaded at the SIS Training website at the following
address: https://dealersystems.cat.com/sis/.

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 Install
Step 1: New Install
• Insert Network SIS setup disk into the CDROM drive

• Select language and then select OK. This message

displays on new installs.

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 Install
Step 1: Upgrade
• Insert the Network SIS setup disk into the CDROM

• Select language and then select OK. This screen

displays on upgrades.

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 Install
Step 2 - Plug In
• Required plug-ins will install if un-detected on the
computer.
• Click Install to begin.

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 Plug-In Installation
The installation displays a status prior to installing the
next plug-in.

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 Install (new only)
Step 3: Software
Software install begins when plug ins are installed

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 Software Install (new only)
End User License Agreement

• Displays with option

to accept or not
accept.

• Read, accept and

select Next to
continue

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 Software Install (new only)
Destination Folder
• Select Browse to change the default folder.
• Select Next to continue.

*Note: This is not the SIS data directory. If there is not enough free space
available on the hard drive, use the Browse button to navigate to another hard
drive to load software on one hard drive and data on another.

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 Software Install (new only)
Configuration Settings: Port Numbers

Webserver Connector Port Number

Database Port Number
Webserver Shutdown Port Number
Search Port Number

Accept the default value if this port number is not

in use elsewhere on this computer. The same port
number may be in use on a different machine, but
it will not interfere with this machine due to the
different computer names and IP addresses.

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 Software Install (new only)
Configuration Settings: Data Location
• Drive/Folder to hold SIS data
• Drive must have >150 GB free
• >1 mapped drive may be used
• Drive/Folder must be mapped prior to this
setup
• DVD drive added as default drive by clicking
Add
• Select the mapped drive containing SIS Data.

For example: a parts counter person may have two mapped network drives. If the dealer has Network SIS
installed on a server for all SIS users and Network SIS installed for the parts counter; the parts counter
person would map the Network SIS server drive, the parts counter server drive and their own DVD drive.
SIS Network will not license if installed on flash drive.
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 Software Install (new only)
Configuration Settings: Filter IP Addresses
• IP Addresses of client pc’s
must be entered to enable
other users to access SIS on
this machine

• Select Add to begin the Filter

IP Addresses process

Message received if IP
addresses not entered.

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 Software Install (new only)
Configuration Settings: Filter IP Addresses
• Enter the IP address
in the four data entry
windows

• Select Add

• The number will be

added to the Address
Access List

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 Software Install (new only)
Configuration Settings: Filter IP Addresses
• Enter an asterisk in one window to allow a range of
machines to access SIS on this machine.
• This example allows all users with 192.158. as the first
six values for the IP address access to the web server
• Select Add to add to IP Address Access List.
• If administrator must enter specific IP addresses,
continue to add all IP Addresses needed
• Asterisk may be placed in any value within the twelve
digit mask. Examples are: 192.158.111.*; 192.158.11*;
192.168.111.2*
• Settings may be changed by right clicking on the icon
in the system tray and selecting configuration

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 Software Install (new only)
NT Service Configuration
• Check the Install NT service
“SISServer” box to start the
SISServer software every
time the machine starts

• Read all information within

this window to obtain
additional information about
the NT Service Configuration

• Select Next to continue

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 Software Install (new only)
Software

Select Install to
begin/continue

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 Software Install
Finish Network SIS Install
• Select Finish to
complete the Network
SIS install

• Run SIS DVD Setup

before starting SIS

• Reboot after running

SIS DVD Setup

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 Software Installation
During Setup Start SIS Service
First time install of Network SIS:
. SIS not licensed yet
. Select NO on starting SIS Service (at this time)

If this is a first time install of Network SIS, SIS has not been licensed yet. Select No when
you are asked to start the SIS Server Service or you will get the warning displayed below.

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 Install
Step 4: Data

• Insert the SIS DVD Setup Disk to install SIS data

• Run the Data Loader software or copy the data from

the SIS DVD’S to the Data Source directory
Note: SIS Setup and Data must be on same drive.
Note: In the near future, the Setup will expand to two disks – Setup Disk and Setup Disk 2

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 SIS Data Loader 2.0

• Loads the SIS monthly data onto a server for access by Network SIS

• Loads the SIS monthly data one DVD at a time (e.g. from a single
DVD drive) or multiple DVDs at a time (e.g. from a DVD tower)

• Install the Data Loader on same server where data will be loaded

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 License SIS
Step 5

• License Network SIS

• Users of Network SIS must have a user name,

password and address to web server

*Note: Refer to SIS DVD Install and Administration Guide for additional
information for licensing SIS and to setup and administer users.

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 Client Users
Install Plug-ins

• DjVu, IsoView and Creo View

• Available from the Downloads section on the SIS Main Menu

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 Client Access - Secure Access
Step 6
• Access to SIS is a secure
connection

• Select OK

• Check white box to prevent this

message from appearing in the
future.

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 Client Access - Secure Access
Step 6

Example of a URL to a SIS Server Service

https:// is a secure server connection
siswinnt: is the server machine name
8443 is the SIS Web-server Connector port number

Due to the unique URL of every setup of Network SIS, the SIS Certificate will not be
accurate. Caterpillar provides documentation to customize the SIS Certificate to the
installation. This document is called Creating Your Own Network SIS Certificate.

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 Client Access - Secure Access
Step 6
• Users enter the SIS Server Service URL to access
Network SIS

• The IP address of the user’s machine must be entered in

the IP Address filter of the Web Server

• The SIS Web server URL may be added to the machines

Favorites or may be added as an icon to the desktop to
speed future access to Network SIS
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 Log into SIS
Step 7
• Login to SIS is the
same for SIS DVD
standalone and for
Network SIS

• An administration
guide is available
on the Network
SIS install CD

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 Setting up CBT with Network SIS
If Network SIS is the SIS data source in STW, the network administrator must perform the
following steps each data load (monthly) to make CBT information available to users:
1. Run the SIS Setup DVD on the network server as usual
2. Go the drive where the SIS data was installed and the open the “appfiles\CBT” directory
C:\Documents and Settings\All Users\Application Data\Caterpillar\appfiles
3. Double-click on each of the two self-extracting zip files in the directory, cbtdata.exe and
datasets.exe, to extract the CBT data to the correct directories. Extract in order listed.

Each user must perform the following steps to make CBT information available:
1. In STW Launchpad, select the View Menu and the Preferences menu item
2. Select the SIS Preference tab
3. Select Network as the Connection Type
4. In the Data Location box, select or enter the mapped drive letter for the server drive that
contains the “appfiles\CBT” directory described above and click the OK button

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 Conclusion
• Support is available through the Accenture Dealer
Management Services (ADMS) Support Center toll free at 1-
800-765-0999 or e-mail Support.ADMS@Accenture.com

• Hours of availability are 6:00AM-6:00PM Monday-Friday,

Central Standard Time

• Support is not provided for Windows Terminal Server (WTS)

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