Need – This presentation is

prepared in light of the

attrition rate in the
industry which is too high.
The power of an
organization’s managers in
creating the organization’s
values, environment,
culture and actions is
immeasurable.
Organizations need
managers who can manage
their employees and is
trustworthy, cares about
people as well as the
business and acts with
integrity.
 The need for good
managers is increasing .
In todays scenario need
for good managers who
can manage themselves
as well others in high Need
stress environment is
increasing .
Any one can be a good
manager as it is as much
as a trainable skill as it
is inherent ability.
What you are as a person
You are always ready to
Learn :-

You have confidence in

yourself and your
abilities. You are
happy with who you
are, but you are still
learning and getting
better
 You are a peoples person
You are an extrovert.
Management is a
people skill - it’s not
the job for someone
who doesn’t enjoy
people. You have to
interact with them.
 Honesty & Integrity
You are honest &
straight forward .
Your success depends
heavily on the trust
of others. You never
compromise with your
honesty & integrity
 You are a generous
contributor
Effective managers
are great givers &
they give it freely.
 Put your People First
Put your people first. The
bottom line about being a
good manager is this: If your
employees don't perform
well, you don't perform well.
Every good manager must
learn how to train, support
and motivate his or her
employees. If you don't take
the time to support your
staff and ensure their needs
are being met, all of your
work will be useless. After
all, says Moore, "If you don't
develop your people, you have
nothing."

copyright@shalini
 Be a Credible Manager
Effective managers
establish a system of
values.
You have to make
yourself accountable to
people in authority.
Effective managers
understand that no good
ever comes out of
authority without
accountability
 You are an includer
Being a manager you need to
involve your team members in
whatever you do.You don’t
exclude others because they
lack certain attributes.To
become an effective manager
learn to tap & develop people.
Keep your employess within the
loop. Inform them of all
decisions that will affect and
be affected by their work.
Don’t treat them as mindless
machines that are used only
to get the job done.
Make others feel your
Presence
Mangers are to be
leaders. Effective
leaders have a quality
about them that
makes people notice
when they enter a
room.
 You are ethical in your
approach
A manager has to be
very ethical.He is the
face of the team.His
subordinates & team
members will pay him
regard only if they find
their leader ethical.

copyright@shalini
 Don’t be Partial
Never try to show
discrimation in group.If
somebody is not competent
try to make them
learn.Treat everyone
equally in group
 Don’t show discrimination
Being a good manager
you should never
discriminate among
your team members.
Treat your people
equally.
 Be calm but dignified
Don’t be rude with
others
You can be firm but not
harsh
Don’t use hurting words
in your statement
 Be a Mentor
Not everyone can learn his /
her job from the first
day.Train your team
members wherever they
are facing problem
Rather than shouting on
others who are not as
good as you on that job
try to make them
learn.Your team members
will pay high regards to
you.
 Be a counselor
You have to council
people.Many times
people are filled with
negativity due to one
or other reasons, in
that case you have to
play the role of a
counceller.
If somebody is not
performing well in
that case also you can
council them.
 You have to be convincing
Convincing Power
You should have strong
convincing power
You don’t have to impose
something forcibly
rather than try to be
logical in your approach.
If your logics are
correct you can convince
people.
Analysying Power
Don’t come to any
conclusion in hurry,
rather try to analyze
the project before
you are going to start
that
Your analytical approach
will definitely help
your assignment to be
a success.
 Empathy
You should have the ability to
"put oneself into another's
shoes", or experiencing the
outlook or emotions of
another being within
oneself.You should have the
ability to recognize &
perceive the feeling &
emotions of others.If you
want to persuade people to
your view, start where they
are and work from that
position.By putting yourself
in their shoes, you develop a
sensitivity to their
needs.This allows you to
better adress the issues
concerning them.
 Be a Motivator
Always motivate your
team members.Give
credits to them for
their good
performance.
. To motivate your
people better, figure
out what they want
and how you can give
that to them for
doing what you want
them to do.
 You should have the ability
to maintain privacy
If any of your employee
or team member
share with you
anything personal as
well as professional
you should have the
ability to maintain
his / her
privacy.Never share
somebody’s personal
thing with others.
 On the Job Manager
You are consistent, but not rigid;
dependable, but can change your
mind.
You make decisions, but easily
accept input from others.

You are not afraid to “do the

math”. You make plans and
schedules and work toward them.

You see information as a tool to be

used, not as power to be hoarded.
 Creativity
You are a little bit crazy.
You think out-of-the
box. You try new things
and if they fail, you
admit the mistake, but
don’t apologize for having
tried
 Top things to make a good
manager
Acknowledge your staff :

When a member of staff

does a job well, make sure
you notice it, and
acknowledge her or him for
it. Don't let the
opportunity to praise a
piece of good work go by.
 Never, ever, humiliate
anyone on your staff team
If you are annoyed with
someone on your
team, or they have
done something
wrong, make sure you
keep your cool,
especially in public. If
you humiliate
someone, he or she
will hold a grudge
against you, and their
work will suffer too
 Create a culture where
mistakes are OK
If you don't make
mistakes, chances are
you are not stretching
yourself. If your
staff are allowed to
feel that mistakes are
part of reaching for
new highs, rather than
something to feel bad
about, or shamed for,
then they will take
more risks on your
behalf.
 Remember personal details
Take time to get to know
your staff, who they are,
who is important in their
lives, etc. Be interested in
them as people, not just as
workers
 Don't hide behind your
position
Be human and friendly
with your staff - that
way you will all be
able to support and
encourage each other
when things are tough
 Be approachable
Allow your staff to feel
that they can come
and talk to you about
sensitive issues,
about inside- and
outside-work
difficulties, and that
you will respect them,
and not hold what
they share against
them
 Admit your mistakes
If you get it wrong, say
so. Managers don't
have to be infallible!
Your staff will
respect you more if
you are able to admit
your mistakes, and
then set about
sorting out a solution
Listen in such a way that your
employees will talk to you

Often people feel afraid

of, or intimidated by,
management. Make
sure you show people
that you are willing to
listen to what they
have to say, that they
are important and
worthy of your time.
 Criticize in a constructive
manner
If you feel that an employee has
the potential to do much better at
his/her job, take them aside and
tell them how you feel. Sometimes,
the belief that a superior has in
you pushes you to achieve more.
Avoid last minute tasks
. No one likes to start a
task at the end of the
day, especially when
you have other plans
for the evening. Do
not throw work at
your employees just
as they are about to
call it a day
Be clear in your requests

It is your responsibility to
ensure that people
understand your
requests - so
communicate clearly,
and ask if people have
understood what you
are asking for
Treat everyone respectfully
and courteously at all times.
Particularly when there
is a problem!
Everyone who works
for you is a valuable
human being who
deserves respect. A
manager is only as
good as how she or he
treats the people on
her or his team
Skill with People
Understanding people &
human nature:-Being a
good manager its very
important to understand
people & human nature
When you have a proper
understanding of human
nature & people –when
you know why people do
the things that they do –
when you know why and
how people will react
under certain conditions
– then only you become a
skillful manager.
 Consider Following Points

Talk to people
Make people feel important

Thanks People
Agree with People
 More

Praise People Convince people Skillfully listen to

people
 Be a People’s Person
People are the most
precious resource.
Your success ,fulfillment &
happiness depends on your
ability to relate well to
different kinds of people.
This is why it is very
important for you to
become a people’s person.
The Golden Rule
The key to successful
interpersonal
relationship is to
treat people the way
you want to be
treated.This is called
the golden
rule.Instead of
putting people in their
place ,learn to put
yourself in their place
& see life the way
they see it.
 Qualities People want in a
good manager
People no matter what their station in
life is are mostly drawn to those who
know how to
Encourage
Appreciate
Forgive
Listen
Understand
Encourage & Appreciate Them
Forgive , Listen &
Understand
 Charismatic Manager
People are drawn to
charismatic individual.
Charismatic individual
have a personality that
makes people respond to
them positively. To
become a better
manager you need to
develop charisma.
The key to developing
charisma is to make
other people feel good
about themselves
rather than to make
them feel good about
you.
 Traits of a Charismatic
Manager
1)Concern –The Ability
to care
Charismatic people are
truly concerned about
people’s deepest
needs & interests
They are very sincere in
their approach &truly
care you & make you
feel important
 1. Praise in Public, Punish in
Private

Taking an employee to task in front of his/her colleagues,even

though he/she may have erred has the worst kind of
demoralizing effect .On the other hand, complementing them
on a job well done in the presence of others serves to
motivate them to perform
2.Help (The Ability to Reach
out)
Charismatic people are
help other people
with their problems.
They inspire them to
face their problems &
offer creative
solutions and hope
3. Action (The Ability to
make things happen)
Charismatic people are
never boring. They
are always creative &
confident in the way
they present ideas or
solutions.
4. Result (The Ability to
produce)
Charismatic people are
other-centered and
genuinely wish for
other people to
succeed .This traits
inspires productivity
in people
5. Influence (The ability to
lead)
Charismatic managers
are natural
leaders.They know
how to influence
people & make them
follow their lead.