Teste rezolvate

1. Department heads within a company’s division are ------ management.

a. supervisory
b. middle
c. top
2. First –line management is another name for---------management.
a. supervisory
b. middle
c. Top
d. Intermediate
3. Leading is:
a. matching the right people with the right jobs
b. directing, guiding and motivating employees
c. bringing together the physical, financial and human resources needed
to achieve the organization’s objectives
d. the same thing as management
4. It is easier to lead employees who:
a. are educated, trained and experienced
b. have a low need for independence
c. prefer not to accept responsibility
d. are untrained and inexperienced
5 .--------- skills are the least important management skills.
a. human relations
b. technical
c. conceptual
d. administrative
6. Organizations:
a. are made up of people
b. result from attempts to reach common goals, objectives and plans
c. must have order, discipline and control if they want to succeed
d. all of the above
7. The most important part of an organization is:
a. monetary resources
b. buildings and equipment
c. people
d. research and development
8. At the -----level of the organization chart, there is only one person.
a. top
b. middle
c. lower
d. supervisory
9. The lines connecting the individual boxes on an organization chart represent:
a. authority and responsibility
b. chain of command
c. communication channels
d. all of the above
10. A manager who delegates some authority :
a. continues to have overall authority
b. is not responsible for the actions of the person to whom the authority is delegated
c. should avoid delegating authority and responsibility at the same time
d. Lacks the authority to take back the delegated authority
11. The concentration of authority in the hands of higher managers who reserve the
decision-making authority to themselves is:
a. centralization
b. departmentation
c. decentralization
d. delegation
12. Division and sharing of authority in the hands of higher managers at lower levels
in the organization is:
a. centralization
b. departmentation
c. decentralization
d. delegation
13. All business firms are ---------in some type of production.
a. implied
b. involved
c. evolved
14. The production process converts economic inputs into useful---- that
customers
need, want and are willing to ------for.
a. products/ sell
b. materials/enjoy
c. outputs/pay
15. Machines can be used to replace people when it is necessary to -----
information in
large --------for quick, accurate use.
a. deposit/ wares
b. store/quantities
c. use/quantities
d. store/deposits
16. Determining what goods to produce, what materials and machines to use and
which system to use is called production--------.
a. planning
b. skills
c. –
d. department
17. --------------is ensuring that the product is produced with the highest possible
quality.
a. financial control
b. personnel control
c. production management
d. quality control
18. Promoting is moving an employee from a lower-level job to a ------one, usually
with higher-------- and added-------------.
a. higher-level/standards/money
b. different/level/salary
c. higher-level/salary/responsibilities
19. Which of the following is the personnel department generally not responsible for?
a. training and development
b. long-range personnel planning
c. wage and salary administration
20.--------is educating, training, or developing present employees to perform the same
job better.
a. upgrading
b. transferring
c. promoting
d. recruiting
21.---------is moving employees from less desirable or less rewarding jobs in the
company to others that better satisfy their needs.
a. upgrading
b. transferring
c. promoting
d. recruiting
22. Choosing the specific person from among other qualified applicants to fill a
vacant position is:
a. recruiting
b. personnel planning
c. selection
d. orientation
23. The most frequently used step in the selection process is:
a. completing the application form
b. preliminary interview
c. testing
d. physical examination
24. In general, -------------is responsible for providing potential employees with a
general education and--------is responsible for providing job training.
a. the company/ the school system
b. society/the individual
c. society/the company
d. the individual/society
25. Human relations, in general, involves getting ------- managers and others to want
to strive for organizational---------and objectives.
a. too/ goals
b. both/goals
c. all/skills
26. Company------and management communication are -----elements in the Japanese
management systems.
a. fame/two
b. loyalty/the
c. loyalty/key
d. owners/both
27. Unless a manager communicates effectively, good decisions and sound---------
will be doomed to --------.
a. planning/success
b. communication/success
c. planning/failure
28. Body language is conveyed by -----, facial expressions, --------of voice and ----
----
-movements.
a. gestures/ tones/ fast
b. eyes/tones/body
c. gestures/pitch/body
29. Flextime is a motivation --------which allows workers to --------their own
hours for
starting and stopping work.
a. schedule/conceive
b. scheme/do
c. concept/schedule
30. Maslow’s hierarchy of needs is a motivation theory -------on the concept of
progression of needs from ------- to more complex.
a. build/simple
b. based/complex
c. built/basic
31. Which of the following statements is not true regarding body language?
a. body language is conveyed by eyes, facial expressions and tones of voice
b. body language can change the meaning of other messages
c. body language does not provide feedback
d. body language conveys a message without formal language
32. Labor relations are ---------by and affect the total physical, -------, social,
technological, legal and political environment in which they occur.
a. made/ psychological
b. affected/ economic
c. affected/economical
33. The different paths that goods pass----- in moving from the producers to the -------
-are the channels of distribution.
a. by/people
b. through/economy
c. by/economy
d. through/customers
34. The present philosophy of international trade is that of------- to the participating
countries
a. mutual benefit
b. mutual justice
c. justified benefit
35. Persons in a newly industrialized nation would be more--------to have a-------
standard of living than those in an industrial nation.
a. like/higher
b. likely/higher
c. entitled/lower
d. likely/lower
36. A multinational corporation is one that operates on a--------scale, with operations
in---------.
a. national/one country
b. international/one country
c. international/many countries
37. International business relations today can best be described as being:
a. exploitation of undeveloped nations by industrial nations
b. of mutual benefit to the participating countries
c. exploitation of industrial nations by undeveloped nations
d. of declining importance to all involved
38. Language, customs, sociocultural factors and measuring system differences are---
----barriers
a. artificial trade
b. natural trade
c. imposed trade
d. tariff
39. The generally accepted international language of business communication is:
a. French
b. German
c. Japanese
d. English
40. A career development strategy should contain--------completion dates and specific
criteria for-----------progress.
a. unrealistic/continuous
b. realistic/measuring
c. good/sound
41. Although future jobs will probably demand a different set of-------, the-----ones,
such as oral communication and working with people will still be important.
a. rules/first
b. skills/last
c. competencies/basic
42. A career strategy ------- consider one’s obligations to other people because they
help to----needs and develop a sense of -------.
a. should/satisfy/identity
b. might/satisfy/progress
c. must/cover/continuity
43.----------- influence the choice of career because the work one does affects the
way
one-----about oneself.
a. firms/thinks
b. values/feels
c. transfers/thin
44. Opportunity for--------, responsibility and opportunities for -------- are factors that
are important to people in ----------their job.
a. work/challenge/doing
b. promotion/working/satisfying
c. advancement/challenge/choosing
45. The abilities to make rational analyses, work with people, communicate orally and
in-----, and systematically---- are basic-------which will continue to be important inthe
future.
a. writing/plan/skills
b. English/work/capabilities
c. future/work/abilities
46. A training initiative may be the vehicle to -------bottom-line results,------
sales,--------a new strategy or introduce----------change.
a. get/increase/introduce/organizational
b. achieve/increase/implement/organizational
c. obtain/grow/sustain/professional
47. One of the best ways to increase credibility in an organization is to produce
a/an-------number of training……….
a. big/strategies
b. important/ideas
c. significant/initiatives
48. Almost all the--------for improving the------success of British companies
belongs to management.
a. techniques/competitive
b. responsibility/growing
c. responsibility/competitive
49. The market-place continues to-----and in many sectors is already-----and the cost
of-------to markets tends to decrease.
a. grow/global/entry
b. decrease/small/entry
c. widen/global/entry
50. All managers have to-------that their own education and-----is sufficient for the
business challenges of both today and tomorrow.
a. think/professional skills
b. make sure/professional skills
c. ensure/training
51. Despite a------home-market and worries about a slowdown in the US in 2003, he
has------Toyota to record profits.
a. decreasing/brought
b. shrinking/steered
c. shrinking/brought
52. While his-------have hunkered down during the tech collapse, Johnson----buying
up companies, including five in 2002 alone, all focused on corporate computer
security.
a. colleagues/stopped
b. competitors/stopped/
c. competitors/has been
53. These are the elements that a MEMO usually contains:
a. whom it is addressed to, whom it is to, subject, date
b. heading, salutation, date, whom it is to, whom it is from
c. heading, whom it is to, whom it is from, subject, date, signature
54. For big multinational-------this is the equivalent of going back to the days of the
individual store owner who knew and greeted each customer-------.
The benefits are -----huge.
a. producers/every day/important
b. retailers/personally/potentially
c. buyers/now/potentially
55. A Curriculum Vitae should include:
a. name, address, telephone, date of birth, nationality, education, work experience,
qualifications, computer literacy, knowledge of foreign languages, interests,
references
b. name, address, marital status, date of birth, qualifications, age, training, education,
hobbies, references
c. name, address, marital status, date of birth, age, nationality, work experience,
interests
56. An application/motivation letter
a. is a summary of the contents of the CV
b. contains highlights of the resume/CV, particularly of those aspects of your
background that relate to the specific job you are seeking
c. is a detailed description of your background
57. Choose the correct answer
A. Would you like------over for a meal, next Friday?
B. That’s very -----you, but-----I am busy on Friday.
a. to be/glad of/now
b. to come/nice of/unfortunately
58. We suggest you should buy that washing machine because we feel it is----value
for money.
a. worse
b. better
c. good
d. gooder
59. I am writing to----for the position of Editorial Assistant that you---- in the
Guardian on 8 May 2003, as I -----it offers the career----which I am-------.
a. ask/advertised/believe/challenge/looking for
b. application /advertised/think/challenge/seeking
c. apply/advertised/believe/challenge/seeking
d. apply/advertised/think/place/looking for.
60. What is meant by S.W.O.T.? A firm should be aware of its s------ and w----- and
the o-------- and t-------- it faces on the market.
a. strengths/worries/occasions/time
b. success/weaknesses/organization/time
c. success/worries/orientation/targets
d. strengths/weaknesses/opportunities/threats