SEVEN QUALITY TOOLS

Group Members:
ADIL SHAHBAZ CH (2016-IM-113)
NAWAB DEEN (2016-IM-141)
SHUJA SHOUKAT (2016-IM-150)
 Table of Content
 Quality
 Factor Effecting Quality
 Seven Quality tools
 WHAT IS QUALITY?
Definition
 Degree of Excellence a Product or Service Provides.
 Characteristic or feature of something, that makes it different from other things.

 Quality can be quantified as follows:

Q = P/E
Where ;
Q = Quality
P = Performance
E = Expectations
 Factors Effecting Quality
Six factors effecting quality:
Money/ Cost
Material
People / Labor
Management
Market
Machines and Method
 Quality Control Tools
There are seven quality control tools used for problem solving.
Used to solve 95% of all problems.
Used to find out route causes and eliminate them.
Thus the manufacturing process can be improve.
These tools relay on numeric data and are graphical techniques.
 7 QUALITY TOOLS
Pareto Diagram
Cause and effect diagram (Fish Bone Diagram)
Histogram
Control charts
Scatter Diagrams
Stratification (flow chart or process chart)
Check sheets
 1. PARETO DIAGRAM
Pareto chart revolves around the concept of 80-20 rule which underlines that in any process.
80% of problem or failure is just caused by 20% of few major factors.
The very purpose of Pareto Chart is to highlight the most important factors that is the reason for major
cause of problem or failure.
 2. CAUSE AND EFFECT DIAGRAM

The cause and effect diagram is also called the Ishikawa diagram or the fishbone diagram
To identify all root causes behind a problem.
First step in problem solving by creating a list of possible causes.
 3. HISTOGRAM
A bar graph representing the frequency distribution on each bars.
Provide easiest way to evaluate the distribution of Data.
For Example: Distribution of Sales
 4.CONTROL CHARTS
The very purpose of control chart is to determine if the process is stable and capable within current
conditions.
 5. SCATTER DIAGRAM
 The purpose of scatter Diagram is to establish a relationship between problem (overall effect) and causes that
are affecting.
 6. PROCESS FLOW DIAGRAM

Flow-charting the steps of a process provides a picture of what the process looks like and can
shed light on issues within the process.
The very purpose of Stratification is to divide the data and conquer the meaning full
Information to solve a problem.
 7.CHECK SHEETS
The very purpose of checklist is to list down the important checkpoints or events in a tabular/metrics
format
 Keep on updating or marking the status on their occurrence which helps in understanding the progress,
defect patterns and even causes for defects.
THANKYOU!