Académique Documents
Professionnel Documents
Culture Documents
Organization
Design,
and
Effectiveness
Chapter
2
Organization Theory and Design
Eleventh Edition
Richard L. Daft
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Strategy Direction and
Organization Design
Organizational
goal - a desired
state of affairs
that an
organization
attempts to reach
2
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Organizational Purpose
Operating Goals
• Overall Performance
•Mission • Resources
•Competitive Advantage • Market
•Core Competence: • Employee Development
• Innovation and Change
• Productivity
3
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Mission Statement for
Machias Savings Bank
4
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Organizational Operating Goals
5
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Importance of Goals
6
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Selecting Strategy and Design
7
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Porter’s five competitive forces
Porter’s Competitive Strategies
11
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Miles and Snow’s Strategy Typology
Managers should seek to formulate strategy that matches the demands
of the external environment
Prospector Defender
•Learning orientation; •Efficiency orientation;
flexible, fluid, centralized authority
decentralized structure and tight cost control
•Values creativity, risk- •Emphasis on production
taking, and innovation efficiency, low overhead
Analyzer Reactor
•Balances efficiency and •No clear organizational
learning; tight cost approach; design
control with flexibility characteristics may shift
and adaptability abruptly depending on
•Emphasis on creativity, current needs
research, risk-taking for
innovation
12
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
How Strategy Affects
Organization Design
13
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Organization
Design
Outcomes of
Strategy
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Contingency Factors
Affecting Organization Design
15
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Assessing Organizational
Effectiveness
Effectiveness takes into consideration a range of
variables at both the organizational and departmental
levels.
Efficiency relates to the working of the organization and
amount of resources used to produce output.
Measuring Effectiveness:
→ The Goal Approach
→ The Resource-Based Approach
→ The Internal Process Approach
→ The Strategic Constituents Approach
16
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Indicators of Organizational
Effectiveness
17
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Approaches to Measuring
Organizational Effectiveness
18
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
An Integrated Effectiveness Model
19
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Four Approaches to
Effectiveness Values
20
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Effectiveness Values for
Two Organizations
21
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Design Essentials
Organization exist for a purpose
Strategic intent includes competitive advantage and
core competence
Strategies may include many techniques
There are models to aid in the development of
strategy
Organizational effectiveness must be assessed
No approach is suitable for every organization
22
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.