INFORMATION SYSTEM

AT
We are ACE ADDICTS
Aditi Gupta
Sneha Bhagat
Ruann D’Cruz
Himanshu Challani
Rahul Sancheti
Manoj Jain
 Table of Contents
• Mission Statement
• Introduction of Hypercity
• Components of Information System
• Environment
• IPO
• System and Sub-systems
• Management Hierarchy
• TPS
• MIS
• DSS
• Future Prospects
 MISSION STATEMENT
• To understand the practical uses and
application of Information Systems in the
Retail Sector, using Hypercity as a case study.
 INTRODUCTION OF HYPERCITY
 HyperCITY Retail (India) Pvt. Ltd. is part of the
K. Raheja Corporation group, a leader in the Indian
retail sector

 ‘Its an Organized Retail Outlet which serves a

plethora of products at affordable rates’

 HyperCity Retail has seven stores across the

country and a central Distribution Centre at
Vadape, near Bhiwandi, Maharashtra
Computer-Based Information
Systems

The Components of a Computer-Based Information System

 Components of IS
Data: Products, quantities, vendor name, batch,
production date
Information: Data when organized, gives the correct
information of balance of inventories
Knowledge: Helps the different departments to make
decisions
Hardware: Computers, bar-coders, CCTV, point of
sale
Software: Merchandise Management System (MMS)
of JDA working on IBM’s system, Microsoft
Windows
 Environment
Customers

Competitors

Suppliers

Government

Financers
 IPO MODEL

INPUT PROCESS OUTPUT

Customers Buying Inventory Bills

Employees Bar-coding Sales
Stock Inventory Control Profit
Infrastructure Stacking Customer Satisfaction
Shelving
Updating current
prices & displays with
discounts
Billing and check out
price

Feedback
 Systems & Sub-systems
Distribution Centre

Hyderabad Thane Vashi Malad Bangalore Jaipur Amritsar

Employees Customers

Call Center Consumer

FMCG
Check out Durable
IT room Electronic
Customer Service Desk Fashion Perishable
Marketing Sports Non-Perishable
HR Furniture
Accounts Toys &
Sales Stationery
Management Hierarchy

GENERAL MANAGER
DEPUTY GENERAL MANAGER DSS

SERVICE OPERATION
MANAGER
SERVICE MANAGER MIS
TRAINEE SERVICE MANAGER
TEAM LEADER

TRAINEE TEAM LEADER TPS

SALES ASSOCIATE
Transaction Processing System (TPS)
 TPS is an organized collection of people,
procedures, software, databases, and devices used to
record completed business transactions

 Used to facilitate customer transactions and other

routine business processes record keeping

 It's output is input to the other system like MIS

 Mainly used by lower level management

 TPS in HyperCITY
Customer
Customer
Makes
Makes aa
Purchase
Purchase
Inventory
Inventory
POS Terminal Product
Product Files
Files
POS Terminal Processing
Terminal File Processing
Terminal File System
System Department
Department
Sales
Sales Files
Files
Master
Master
Files
Files
 What is MIS?
"Management Information System" provides
managers with information about sales, inventories,
and other data that would help in managing the
enterprise
MIS is a planned system of the collection, processing,
storage and dissemination of data in the form of
information needed to carry out the management
functions
Makes use of raw data available from TPS
Middle level management analyzes data
Helps in preparation of Reports for general and
specific purposes
Provides evidence and supports decision making
Management Information System
 MIS IN HYPERCITY
With respect to INTERNAL With respect to EXTERNAL
INFORMATION INFORMATION

Source of Information : Data from TPS Source of Information : Survey and

Market Analysis

Departments involved: Marketing, Departments involved: Marketing

Finance, HR, Operations

E.g. Performance of a product in terms of E.g. Performance of competitors, customer

sales, employee performance. grievances
 Decision Support System (DSS)
A decision is a judgment. It is a choice between
alternatives. It is rarely a choice between right and
wrong. It is at best a choice between “almost
right” and “probably wrong”. – Drucker
Requirement of Top level management

Helps in decision-making

Decisions are not taken in isolation

Information source : MIS

Decision Support Systems (DSS)

18
 DSS in HyperCITY
Steps in Decision making for expansion:
 Define the situation/ problem

 Searching for potential alternatives

 Comparing & evaluating alternatives

 Select the best alternative

 Implementing decisions

 Follow-up & control

 Future prospects
 Jumping on to the retail revolution bandwagon this time is
Hypercity, the K. Raheja Group-promoted hypermarket chain
that is all set to go on a major expansion spree with an
investment of almost Rs 300 crore.
 More outlets : "We are planning to open a total of 20
Hypercity outlets ," said Mr. Andrew Levermore, CEO, and
Hypercity Retail (India) Pvt Ltd. On investments required to
set up the 20 outlets, Mr. Levermore said that each outlet
required around Rs 15 crore, over and above the real estate
costs.
 At present, the retail chain has one 1.2 lakh sq. ft outlet in
Mumbai, and its expansion plans also include opening outlets
in cities such as Lucknow and Aurangabad, apart from tier-1
cities such as Delhi.
 LIMITATIONS & SOLUTIONS
Limitations Solutions
Manual errors in Proper training
billing leading to should be given to
error in stock employee

Credit card ID proof of the

transaction not secure customer

Regular updates
No updates from should be done so as
server to avoid confusion
Systems Development
Conclusion