Group 6 Topic 3

INTERCULTURAL
COMMUNICATION
CROSS CULTURAL UNDERSTANDING
Nama Anggota:
1. Aldia Rachman .P 201812500648
2. Aldi Bangkit
3. Dwi Andriani 201812500681
4. Khoirunisa .P 201812500569
5. Mohammad Rijal .B 201812500553
6. Nurul Ihza .P 201812500539
7. Pingkan Sari 201812500577

R2F
 Communication has always been an important
need of all societies. Since the time of our cave-
dweller ancestors, people have been
communicating in different ways.

Communication can be defined as the

exchange of meaning. This involves the sending
and receiving of information between a sender
and a receiver. This happen not only through the
use of words, but also trough non-verbal factors,
such as gestures and facial expression. The
message received can be very different from the
message was sent.
 1. SOURCE THE COMMON MODEL OF 10. CONTEXT
COMMUNICATION IS SHOWN IN
2. ENCODING FIGURE BELOW: 9. FEEDBACK

3. MESSAGE 6. RECEIVER 8. RECEIVER RESPONSE

4. CHANNEL 5.NOISE 7. DECODING

Aside from language, Intercultural

Communication focuses on social attributes,
though patterns, and the cultures of
different groups of people. It also involves
understanding the different cultures,
languages and customs of people from other
countries.
 BARRIERS TO INTERCULTURAL COMMUNICATION

PERCEPTION STEREOTYPE
ATTITUDE
Is view or understanding, that Is a fixed idea or image that many
Is person’s behavior in
people perceive the same thing in people have a particular type of
interacting or
different ways is particularly person, thing, or event but
communicating with
important in intercultural sometimes it is not true in reality
fellow humans
communication

Non-Verbal BEHAVIOR
INTERPRETATION CULTURE SHOCK Non-Verbal patterns include
Is an assignment of Is precipitated by the anxiety that gestures, facial expression, eye
meaning to the contact, body movement, touching,
result from losing all our familiar
and the use of space and time. All of
symbols of a formal signs and symbols of social those differences have the potential
language. intercourse to cause problems.
CULTURAL LEARNING

The process of
cultural learning can be
helped along by experience,
reflection and training.
Intercultural training not
only provides information
but also develops skills, and
encourages attitudes to
enable people to progress
along the cultural learning
curve.
 DEALING WITH DIFFERENCE
Methods of dealing with cultural differences
Learning the new culture
Recognizing our anxieties- -Warning sign: if afraid of the
Fear is normal unknown we will draw into a
-Many fears are unfounded small circle of friends
-Some can be eliminated by -We will try to create an island
changes in our lifestyle of Western culture in our home
-Understood that cultural
anxieties are normal and must
learn ways to deal with them,
instead of covering them up
and not dealing with them
 IMPROVING INTERCULTURAL COMMUNICATION

It is essential that people research the cultures and communication conventions of those
whom they propose to meet. This will minimize the risk of making the elementary mistakes.
The basic requipments for intercultural competence are:

1. Break the assumptions

For Intercultural communication to truly work, people need to
assess their assumptions and ask themselves why they hold
those ideas or beliefs. By doing so and even openly examining
them with others, the initial barrier to intercultural
communication is overcome
2. Empathise
In order to come to appreciate and understand people from
different cultures, empathy is vital. Through putting
yourself in someone else’s shoes you come to see or
appreciate their point of view
3. Involve
Involving others in tasks or decision making empowers
and builds strong relationships.

4. Discourage Herd Mentality

Herd mentality refers to a closed and dimensional
approach. Such a way of thinking curbs creativity,
innovation and advancement as people are restricted in
how to think, approach and engage with people or
challenges.

5. Avoid Insensitive Behavior

People can and do behave in culturally insensitive ways.
Effective communication depends on the informal
understanding among the parties involved that based on
the trust developed between them. Such experiences
may motivate the incividual to acquire skills that can help
he/she to communicate their point of view to an audience
belonging to a different cultural ethnicity and
background.
 QUESTION
1. SENDING AND RECEIVING
MESSAGES OR INFORMATION
CARRIED OUT BY...