Manufacturing &

Non-manufacturing
Operations
GROUP A
 Manufacturing Operations

 Manufacturing Operations is where people, processes and

equipment come together to add value to material and
produce goods for sale.

 In a world where supply outstrips demand for many products, an

organisation’s manufacturing system can be a significant
differentiator in its ability to become globally competitive across
the recognised dimensions of quality, cost, delivery, flexibility,
product innovation and customer experience

 Ensuring that you have the right processes in place across your
manufacturing operations can provide significant benefits to your
ability to satisfy customer demand, your ability to bring new
products to market and your ability to apply improvements and
new technologies to your manufacturing operations.

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Types of manufacturing
Operations

 Job production: The whole product is looked at as one job which

is to be completed before going to the next.
 Batch production: if qualities of more than one are manufactured ,
it is sometimes convenient to split the production into a series of
manufacturing stages or operations.
  Flow production: when there is a continuous demand for the
product, it is sometimes worthwhile setting up facilities to
manufacture just that product.
 Intermittent production: two examples of this kind are machine
shop production and building constructions work.
 Continuous production: few standard products are manufactured
with predetermined sequence of operations with inflexible
material handling devices.

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Types of non-
manufacturing
Operations
 Types of non manufacturing operations.
 Service operations: custom services / standard services. Service
operation encompasses the day-to-day activities, processes, and
infrastructure responsible for delivering value to the business through
technology.

 Merchandise operations: wholesale / retail. Merchandising

operations are your purchasing, selling, collecting and payment
activities.

 Project management operations: Project management deals with

planning, organizing, motivating, and controlling resources to achieve
specific goals.

 Contract management operations: Contract management or Contract

Lifecycle Management is the Management of contracts from vendors,
partners, customers, or employees – and at its most basic, contract
management software can be defined as an electronic version of a
filling cabinet. 4
 TOYOTA

 Just-in-Time
 ―Improving productivity―
 Making only "what is needed, when it is needed, and
in the amount needed“
 The TPS concept

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THANK
YOU!