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Understanding IT - =   «
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Computation Process

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Data Information

Data : Raw collection of figures and facts

Information : Processed Information


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Software

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Examples :
Input : Keyboard, Mouse, Barcode, OMR, OCR, MICR etc.
Output : Printers etc

Types of Printers :
Impact ± Dot Matrix
Non Impact ± Laser, Inkjet

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LAN, MAN, WAN

Wired, Wireless

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Collection of storage objects like tables.

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Disadvantages of Conventional file system :
Redundancy, inconsistency etc

DBMS ± Storage of data and program to


manage it

Examples of DBMS software ± MS SQLServer,


MySQL, PostGRESQL
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á Functional (Departmental) Information


Systems
Ex. Marketing IS

á Enterprise Information Systems


Ex. ERP

á Interorganizational Systems
Ex. Worldwide airline reservation system
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á MIS

á Decision Support System

á Expert Systems

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It is a planned system of collecting, processing,


storing and disseminating information needed to
carry out the functions of management

Ex. Product costing


Customer relationship management

It focuses on creating two-way exchanges with


customers so that firms have an intimate knowledge
of their needs, wants, and buying patterns.

CRM is intended to help companies understand, as


well as anticipate, the needs of current and potential
customers.

Functions that support this business purpose


include sales, marketing, customer service, training
etc
Supply Chain Management

Supply chain management (SCM) is the process of


planning, implementing and controlling the
operations of the supply chain as efficiently as
possible.

Supply Chain Management spans all movements


and storage of raw material, work-in-process
inventory, and finished goods. From point-of-origin
to point-of-consumption.
Enterprise Resource Planning

Enterprise resource planning (ERP) attempts to


integrate several data sources and processes of an
organization into a unified system

A key ingredient of most ERP systems is the use of


a unified database to store data for the various
system modules.

Ex. of ERP software - SAP