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Definition
We want
to be ...
2dentify what the Organization needs to
focus on to achieve its vision
Develop Annual Targets
Develop `eans
Catchballơ
(
ïinalize the Plan
2mplement the Plan
`onitor Progress
ðeview the plan and
make improvements
The Hoshin planning system
Hoshin Kanri by Yoji Akao
The ïA2ðơ model of Hoshin Kanri
m
Improvement
Activities
Annual Metrics/
Objective Action
2010--11 Plan
Objectives
5 years
Case
@ The UK-
UK-based automotive company ðover Group
employing around 40,000 on four manufacturing
sites, one engineering centre and a head office
administration, had been through a quality
transformation by 1994
@ This was implemented at ðover by involving
approximately 700 managers over a period of 12
months (8,000 man hours), in the development
and agreement of milestones to achieve policy
deployment of Hoshin Kanri targets.
Strategic policy deployment
2nitial milestones for new product
introduction
Catchball process implementation for
each of the key processes
ðover Group quality strategy
Äxample