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Slide 5.

Chapter 5
Formulating the research design

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.2

Learning outcomes
• By the end of this chapter you should be able to:
• • understand the importance of having thought
carefully about your
• research design;
• • identify the main research strategies and explain
why these should not
• be thought of as mutually exclusive;
• • explain the differences between quantitative and
qualitative data

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.3

Learning outcomes
• collection techniques and analysis procedures;
• • explain the reasons for adopting multiple methods in the
conduct of research;
• • consider the implications of adopting different time
horizons for your research design;
• • explain the concepts of validity and reliability and
identify the main threats to validity and reliability;
• • understand some of the main ethical issues implied by
the choice of research strategy.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.4

The Process of Research Design

• Research choices

• Research strategies

• Time horizons

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.5

The Process of Research


Design
• Your research question will subsequently
inform your choice of research strategy,
your choices of collection techniques and
• analysis procedures, and the time horizon
over which you undertake your research
project.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.6

Research strategies
• Robson (2002) defined research strategy as
the general approach taken in an enquiry
and added that research strategies have been
classified in different ways. While Saunders
et al (2007) defined it as a general plan of
how you will go about answering the
research questions you have set.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.7

Research Design and Tactics


The research onion

Saunders et al, (2009)


Figure 5.1 The research ‘onion’
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.8

Research design
• Your research design will be the general
plan of how you will go about answering
• your research question(s)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.9

Research Design
The research design needs

• Clear objectives derived from the research question

• To specify sources of data collection

• To consider constraints and ethical issues

• Valid reasons for your choice of design

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.10

Classification of the research purpose

Exploratory research is a valuable means


of finding out ‘what is happening to seek new
insights; to ask questions and to assess
phenomena in a new light’. It is particularly
useful if you wish to clarify your
understanding of a problem, such as if you
are unsure of precise nature of the problem .
It may well be that time is well spent on
exploratory research, as it may show that the
research is not worth pursuing!

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.11

Explanatory
• There are three principal ways of
conducting explanatory research:
• A search of the literature;
• Interviewing ‘experts’ in the subject;
• Conducting focus group interviews.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.12

Descriptive studies
• The object of descriptive research is ‘ to ‘portray
an accurate profile of persons, events or
situations’. This may be an extension of, or a
forerunner to a piece of exploratory research or,
more often, a piece of explanatory research. It is
necessary to have a clear picture of the phenomena
on which you wish to collect data prior to
collection of data.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.13

Explanatory research
• Studies that establish causal relationships between
variables may be termed explanatory research.
The emphasis her is on studying a situation or a
problem in order to explain the relationship
between variables. For example, that a cursory
analysis of quantitative data on manufacturing
scrap rates shows a relationship between scrap
rates and the age of machine being operated

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.14

Research Strategies

Experiment Action research

Grounded theory Survey

Ethnography Case study

Archival research

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.15

Experiment
• Experiment: measuring the effects of
manipulating one variable on another
variable

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.16

Research Strategies

An experiment will involve

• Definition of a theoretical hypothesis


• Selection of samples from know populations
• Random allocation of samples
• Introduction of planned intervention
• Measurement on a small number of dependent
variables
• Control of all other variables

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.17

Survey
• Survey: collection of information in
standardized form groups of people

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.18

Research Strategies
Survey: key features

• Popular in business research


• Perceived as authoritative
• Allows collection of quantitative data
• Data can be analysed quantitatively
• Samples need to be representative
• Gives the researcher independence
• Structured observation and interviews can be used

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.19

Case Study
• Case study: development of detailed,
intensive knowledge about a single ‘case’,
or of a small number of related ‘cases’.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.20

Research Strategies
Case Study: key features

• Provides a rich understanding of a real life context


• Uses and triangulates multiple sources of data

A case study can be categorised in four ways


and based on two dimensions:

single case v. multiple case


holistic case v. embedded case
Yin (2003)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.21

Single case
• A single case is often used where it represents a
critical case or, alternatively, an extreme or unique
case. Conversely, a single case may be selected
because it is typical or because it provides you with
an opportunity to observe and analyze a
phenomenon that few have considered before.
Inevitably, an important aspect of using a single
case is defining the actual case. For many part-time
students this is the organization for which they work

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.22

multiple case
• A case study strategy can also incorporate multiple cases,
that is, more than one case. The rationale for using
multiple cases focuses upon the need to establish whether
the findings of the first case occur in other cases and, as a
consequence, the need to generalize from these findings.
For this reason Yin (2003) argues that multiple
• case studies may be preferable to a single case study and
that, where you choose to use a single case study, you will
need to have a strong justification for this choice.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.23

holistic case
• refers to the unit of analysis. For example,
• you may well have chosen to use an
organization by which you have been
employed or are currently employed as your
case. If your research is concerned only
with the organization as a whole then you
are treating the organization as a holistic
case study.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.24

embedded case
• even though you are researching and are concerned
with a single organization
• as a whole, if you wish to examine also a number
of logical sub-units within the
• organization, perhaps departments or work groups,
then your case will inevitably involve more than
one unit of analysis. Whatever way you select
these units, this would be called an embedded case
study

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.25

Action research
• Action research: the term has been used
first by Lewin in 1946. It has been
understood by management researchers in a
variety of ways. But there are three
common ideas within the literature. The
first focuses on and emphasizes the purpose
of the research: the management of change.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.26

Action research
• The second relates to the involvement of the
practitioner in the research and in particular
a close cooperation between practitioners
and researchers. The final theme is that
action research should have implications
beyond the immediate project. In other
words it must be clear that the results could
inform other context.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.27

Research Strategies
Action research: key features

• Research IN action - not ON action


• Involves practitioners in the research
• The researcher becomes part of the organisation
• Promotes change within the organisation
• Can have two distinct foci (Schein, 1999) –
the aim of the research and the needs of the sponsor

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.28

Grounded theory
• Grounded theory: Collection of data starts
without the formation of an initial
theoretical framework. Theory is created
from data made by a series of observations.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.29

Research Strategies
Grounded theory: key features

• Theory is built through induction and deduction

• Helps to predict and explain behaviour

• Develops theory from data generated by


observations

• Is an interpretative process, not a logico-


deductive one
Based on Suddaby (2006)
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.30

Ethnography
• Ethnography: Derives from the field of
anthropology. The idea is to interpret the
social world the research subject inhabits
and the way in which they interpret it.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.31

Research Strategies
Ethnography: key features

• Aims to describe and explain the social world


inhabited by the researcher

• Takes place over an extended time period

• Is naturalistic

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.32

Naturalism
• It means that in adopting an ethnographic strategy, you will
be researching the phenomenon within the context in which
it occurs and, in addition, not using data collection
techniques that oversimplify the complexities of everyday
life. Given this, it is not surprising that most ethnographic
strategies involve extended participant observation.
However, you need to be mindful that the term naturalism
also has a contradictory meaning that is often associated with
positivism. Within this context it refers to the use of the
principles of scientific method and the use of a scientific
model within research.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.33

Research Strategies

Archival research: key features

• Uses administrative records and documents as


the principal sources of data

• Allows research questions focused on the past

• Is constrained by the nature of the records and


documents

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.34

Research Strategies
The role of the practitioner-researcher
Key features

• Research access is more easily available


• The researcher knows the organisation
• Has the disadvantage of familiarity
• The researcher is likely to their own assumptions
and preconceptions
• The dual role requires careful negotiation

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.35

Multiple research methods


Research choices

Saunders et al, (2009)


Figure 5.4 Research choices
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.36

Multiple research methods

Reasons for using mixed method designs:


(Table 5.1 )
• Triangulation
• Facilitation
• Complementarity
• Generality
• Aid interpretation
• Study different aspects
• Solving a puzzle
Source: developed from Bryman (2006)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.37

Time Horizons

Select the appropriate time horizon

• Cross-sectional studies: cross-sectional studies


are the study of a particular phenomenon (or
phenomena) at a particular time.
• Longitudinal studies: usually study the change
and development over a period of time.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.38

Credibility of research findings


Important considerations

• Reliability

• Validity

• Generalisability

• Logic leaps and false assumptions

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.39

Research design ethics

Remember

‘The research design should not subject the


research population to embarrassment, harm or
other material disadvantage’

Adapted from Saunders et al, (2009)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.40

Summary: Chapter 5
Research design turns a research question and
objectives into a project that considers

Strategies Choices Time horizons

Research projects can be categorised as

Exploratory Descriptive Explanatory

Research projects may be

Cross-sectional Longitudinal
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 5.41

Summary: Chapter 5
Important considerations

• The main research strategies may combined in


the same project

• The opportunities provided by using multiple


methods

• The validity and reliability of results

• Access and ethical considerations

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009

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