Académique Documents
Professionnel Documents
Culture Documents
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Ñ 1894 - Sakichi Toyoda, a tinkerer and inventor, begins making
manual looms.
Ñ 1926 ± Toyoda opens Toyoda Automatic Loom Works. He later
invents looms that stop automatically when thread breaks
(jidoka).
Ñ 1937 - Kiichiro Toyoda, an engineer, opens Toyota Motor
Company. Visits Ford and GM during the 30s.
Ñ 1945 - Toyoda challenges company to catch up to US in 3
years.
Ñ 1948 - Toyota¶s debt is 8 times its capital value.
Ñ 1950s ±Toyota studies US plants, including Ford, and
supermarkets during a 12 week study visit. They see little
improvement since his trip in the 30s but use supermarkets as a
model for just-in-time production.
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Continuously
solving root Principles 12-14
PROBLEMS
Add value to the
organization by Principles 9-11
developing your PEOPLE
and PARTNERS
The right PROCESS will Principles 2-8
produce the right results
Ñ ³Flow (one piece) where you can and pull where you must.´
- Rother and Shook in ³Learning to See´
Ñ Grow leaders from within rather than buying them from outside.
(This is an example of applying Heijunka)«or constancy of
purpose.
Ñ ³Common sense will tell you the answer, but collecting data (and then
understanding the facts) will tell you whether your common sense was correct.´
Ñ ³The Geography of Thought: How Asians and Westerners Think Differently and
Why´ by Richard Nisbett
Ñ Westerners see things
Ñ Easterners see things and relationships
Ñ Language?
³Many people are surprised when I give talks and tell them that Toyota
doesn¶t have a Six Sigma program. Six Sigma is based on complex
statistical analysis tools. People want to know how Toyota achieves
such high levels of quality without the quality tools of Six Sigma. You
can find an example of every Six Sigma tool in use somewhere in
Toyota at some time. Yet most problems do not call for complex
statistical analysis, but instead require painstaking, detailed problem
solving. This requires a level of detailed thinking and analysis that is all
too absent from most companies in day-to-day activity. It is a matter of
discipline, attitude, and culture.´
Jeffrey Liker
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2-
Ñ 7 step problem solving method
Ñ Problem solving is 20% tools and 80% thinking.
Ñ ± loosely ³reflection´ or lessons learned
Ñ ³Please do the Hansei.´
1. Feel sorry.
2. Create a plan to solve the problem.
3. Sincerely believe you will not make this mistake
again.
Ñ Without Hansei, it is impossible to have kaizen.
Ñ ± reflection meetings
Ñ e.g. DMAIC tollgates
Ñ No magic metrics
Ñ Policy Deployment
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