Académique Documents
Professionnel Documents
Culture Documents
6
Strategic Planning Process
Reason for existence Future intent Attitudes and policies
11
Mission
• Definition of products and services, markets,
customer needs, and distinctive competencies
• Solectron: “…to provide worldwide
responsiveness to our customers by offering
the highest quality, lowest total cost,
customized, integrated, design, supply chain,
and manufacturing solutions through long-
term partnerships based on integrity and
ethical business practices.”
13
Vision
• Where the organization is headed and what
it intends to be
– Brief and memorable - grab attention
– Inspiring and challenging - creates excitement
– Descriptive of an ideal state - provides
guidance
– Appealing to all stakeholders - employees can
identify with
• Solectron: “Be the best and continuously
improve”
14
Guiding Principles
Definition
27
HOSHIN KANRI
Hoshin kanri is a method devised to capture and cement
strategic goals as well as flashes of insight about the
future and develop the means to bring these into reality.