What is the cost of producing one unit or providing
services? What should be the sales-mix to achieve a target net income? What is the break-even point? Is it cheaper to buy products from outside vendors or to do manufacturing in-house? Is it worthwhile to invest more resources in dsign and manufacturing if it reduces costs in marketing and customer service or increase revenue? Modern cost accounting is more than numbers Major player in management decision making Provides information for decision making Cost accounting contributes to the company’s decisions about strategy, planning and control, by… Problem solving Score keeping Attention directing Problem solving This involves comparative analysis for decision making This role asks: Of the several alternatives available, which is the best? Analyzing, for a Mitsubishi international-manufacturing manager, the desirability of having some auto parts made in India Preparing for the manager of production control of an Indian steel plant, a cost comparison of two computerized-manufacturing control systems Analyzing for a GM product designer the impact on product costs of a new headlight Score keeping This involves accumulating data and reporting reliable results to all levels of management This role asks: How is the business doing? Preparing a monthly statement of Indian sales for the IBM marketing VP Preparing a scrap report for the Finishing Dept of a Toyota parts plant Attention directing This involves helping managers properly focus their attention This role asks: Which opportunities and problems should be emphasized first? Attention directing should focus on all opportunities to add value to an organization, not just cost-reduction opportunities Interpreting differences between actual results and budgeted amounts on a performance report for the Customer Warranty Dept of GE Interpreting why a New Delhi distribution center exceeded its delivery-costs budget Management Accounting, Financial Accounting and Cost Accounting Purpose of information Primary users Focus and emphasis: future orientation Rules of measurement and reporting Time span and type of reports Value Chain Analysis Research & Development > Design of Products, Services, Processes > Production > Marketing > Distribution > Customer Service Regal Marine uses cost accounting information in all parts of its Florida-based boat manufacturing operation. The R & D team needs to examine the costs of alternative boat designs. The production dept. must control its materials and labour costs to stay on budget. The marketing group wants to evaluate different advertising media to make the best choice. Distribution needs to manage the costs of delivering finished water craft to customers. Value Chain Analysis Management accountants track the costs incurred in each value-chain category Goal is to reduce costs in each category and to improve efficiency Cost information also helps managers to make cost-benefit tradeoffs HCL incurs the some costs: - Salary of computer scientists working on the next generation of minicomputers- R & D - Purchase of products of competitors for testing against potential HCL products- R & D - Electricity costs for the plant assembling the HCL computer line of products- Production - Cost of cables purchased from outside supplier to be used in the HCL printer- Production - Payment to television network for running HCL advertisements- Marketing - Cost of HCL employee visit to a major customer to demonstrate HCL’s ability to interconnect with other computers- Customer service Supply Chain Analysis Supply chain describes flow of goods, services and information from initial sources of materials and services to delivery of products to consumers, regardless of whether those activities occur in the same organization or in other organizations. Cost management emphasizes integrating and coordinating activities across all companies in the supply chain, as well as across each business function in an individual company’s value chain, to reduce costs Supply Chain Analysis Coca-Cola contracts with its suppliers (aluminum cane suppliers) to frequently deliver small quantities of materials directly to the production floor to reduce materials handling costs. To reduce inventory levels in the supply chain, Reliance Fresh is asking its suppliers such as Coca-Cola to be responsible for and to manage inventory at both the Coca-Cola warehouse and Reliance Fresh. Key Success Factors Cost and efficiency: continuous pressure to reduce the costs Managers work with management accountants to achieve the target cost by eliminating non-value added activities (rework). Nike has moved its manufacturing operations to China and Mexico. Citigroup and America Online are increasingly doing their software development in Spain, Eastern Europe and India. Key Success Factors Quality: Designing product or service to meet the needs and wants of customers, as well as, making product/service with zero/minimal defects and waste and with low inventories Management accountants evaluate costs and revenue benefits of TQM initiatives Key Success Factors Time: New-product development time Increasing pace of technological innovations has led to shorter product life cycles and need for companies to bring new products to market more rapidly Management accountant measures the costs and benefits of a product over its life cycle Customer-response time- delays or bottlenecks Management accountants quantify the costs and benefits of relieving the bottleneck constraints Key Success Factors Innovation: Constant flow of innovative products or services- basis of ongoing company success Management accountant helps managers evaluate alternative investment decisions and R & D decisions Decision Making, Planning and Control Five-Step Decision Making Process Identify the problem and uncertainties: increase selling price per newspaper or increase rate per page charged to advertisers Obtain information Make predictions about the future Make decisions by choosing among alternatives Implement the decision, evaluate performance, and learn