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" Two or more interdependent individuals who interact
and influence each other in collective pursuit of a
common goal

Teamw

" cccurs when groups are able to work efficiently and
effectively together to achieve organizational goals.


à
mal g
 Ȃ groups officially created by an
organization for a specific purpose.
3 J
mmand/fncti
nal g
 Ȃ a formal group
consisting of a manager and all the subordinates who
report to that manager. Each supervisor is a linking pin
Ȃ an individual who provides a means of coordination
between command groups at two different levels by
fulfilling a supervisory role in the lower-level group
and a subordinates role in the higher-level group.
Tas g
 Ȃ a formal group created for a specific
purpose that supplements or replaces work normally
done by command groups. Can be:
 erment Ȃ handles recurring matters in a narrowly
defined subject area over an indefinite but generally
lengthy period of time.
 Temporary Ȃ to deal with a specific issue within a
specific time frame.
nf
mal g
s Ȃ group established by employees,
rather than by the organization, to serve group
members interests or social needs.
Ô nterest group Ȃ informal group created to facilitate
employee pursuits of common concern.
Ô Friendship group Ȃ informal group that evolves
primarily to meet employee social needs.
?enefits :
 Enchance flow of information
 Reinforce willingness of employee s to work together
cooperatively.

Êet iments :
 Yhen members place group concerns above important
work goals.
 Yhen a serious faling out happens.
 
Ô à
ming
 assess ground rules
 seek basic information of task
 make preliminary evaluation of how group accomplish it

Ô t
ming
 experience conflict with one another as they try to solve
differences of opinion
 nterpersonal relations conflict
 Listening and attempting to find mutually acceptable
resolutions of major issues
Ô Õ
ming
 build group cohesion and develop a consensus about
norms for performing a task and relating to one
another
 member roles become clearer and shows willingness to
engage in mutual problem solving
 informal leader may emerge

Ô e f
ming
 energy is channeled toward a task
 solution begin to emerge
 roles of members become clearer and more functional
as group works to achieve positive synergy and group
goals
Ô §dj
 ning
 wember prepare for disengagement as group nears
completion of goals
 Feel some regret at imminent disbanding
 !"
Tas f
ce
Ô temporary group formed to make recommendations on a
specific issue
Ô composed of individuals from main command groups of several
parts of organization affected by a given issue

Team
Ô Eithe tem
a 

ng
ing tas g
 wh
se membe s
a e cha ged with w
ing t
gethe t
identif 
blems,
f
m a c
nsenss ab
t what sh
ld be d
ne and
imlement necessa  acti
ns in elati
n t
a a ticla
tas

ganizati
nal a ea
Ô Tem
a  team handle a secific 
ject t
c
mleti
n
Ô e manent teams have
ng
ing es
nsibilities in a given
a ea
w#!
J
nflict Ȃ § percieved difference between two or more parties that result in
mutual opposition.

Jases
f c
nflict :
" Tas inte deendence:
Ô equential interdependence Ȃ one individual or work, unit is heavily
dependent on another.
Ô Reciprocal interdependence Ȃ individuals or work units are mutually
interdependent
" carce resources such as limited office space, equipment, training, human
resouces, operating funds and pay allocations
" Goal incompatibility Ȃ goals that area somewhat different from one another
" Communication failures such as breakdown and lack of communication
" Differences in personality, experience and values
" oorly designed reward systems
"!"!!
" Changing situational factors that are causing the problem
" §ppeal to super ordinate goals Ȃ refocus individuals or group on major
common goals that require support and effort of all parties
" Use of an interpersonal conflict-handling mode by Kenneth Y.
Thomas :
Ô §voiding Ȃ ignoring or suppressing a conflict
Ô §ccommodating Ȃ allowing the desires of the other party to prevail
Ô Competing Ȃ attempting to win a conflict at the other partyǯs expense
Ô Compromising Ȃ having each party gives up some desired outcomes in
order to get other desired outcomes
Ô Collaborating Ȃ devising solutions that allow both parties to achieve
their desired outcomes
" Use a third-party approach-:- third-party attempts to manage the
process of conflict resolution so that probability of success is enhanced
may be a manager.
 THANK YOUǥǥ..

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QUESTION??????