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Strategies to Develop

Global Mind Set

Workshop on developing part-


time education and training
programs
Developing Global Mind
Set
Global Man
 Sehran Perera is a Sri Lankan
national who has never really lived in
Sri Lanka. He was born in Budapest
to a Sri Lankan foreign-service officer
and his Hungarian wife. Mr. Perera
grew up in Africa and South America
and studied in the United States. He
speaks Portuguese (at home with his
Brazilian wife), Spanish, French,
German, English and Hungarian.
Samuel J. Palmisano, the Chair of
the Board, President, and CEO of
IBM:
• “Today’s global corporations are shifting their
focus from products to production-from what
things companies choose to make to how they
choose to make them, from what services they
offer to how they choose to deliver them.
Simply put, the emerging globally integrated
enterprise is a company that fashions its
strategy, its management, and its operations in
pursuit of a new goal: the integration of
production and value delivery worldwide. State
borders define less and less the boundaries of
corporate thinking or practice.”
The Globalized World of
Business
DEFINITIONS
 "...helps leaders see the world from multiple
perspectives, make decisions that work both
locally and globally, and increase the ability
of their company to compete in the global
marketplace."1
-
"...is the ability in influence individuals,
groups, organizations, and systems that are
unlike the leader's."2
-
"...is a highly complex cognitive structure
characterized by an openness to and
articulation of multiple cultural and strategic
realities on both global and local levels, and
the cognitive ability to mediate and integrate
across this multiplicity."
Individuals
Socia
Socia who possess
ll the
Capit Global
Capit behavioral
Corporations
al
al flexibility and
discipline to that are
act Global successful
appropriately Leaders in their different

Behavioral Repertoire
Psych
Psych Individuals
Individuals who are global
ologi Individuals
Individuals markets
ologi who
who have
have aa
who effective in
cal global who are
are
cal global
capable
capable ofof influencing
Capit mindset
mindset
Capit perceiving,
perceiving, people
al What is
al analyzing
analyzing from the game?
and
and different
decoding
decoding What are
Intellectual socio- the rules?
the
the global
global
Capital cultural
operating
operating How do
environment
environment
systems
we win?
Individuals who
can accurately
identify
effective
managerial
action
in the global
operating
environment
Change Requires Shifts in
Knowledge, Skills and
Attitudes
Knowledge

What? Why?

H a b its
B e h a v io
r
How To? M in d se t Want To

Adapted from Covey 1989


Skills Attitude and Desire
Global Mindset has three
major components:

• Intellectual capital
• Psychological capital
• Social capital
The Graduates : Knowledge of the
Global Industry

• The global business,


competitors, and industry
• Economic and political issues
and customs
• How to transact business in
different parts of the world
• How to scan the world for
unexpected trends and to
understand international
The Graduates : Knowledge of
the Global Industry
 The global business, competitors,
and industry
 Economic and political issues and
customs
 How to transact business in
different parts of the world
 How to scan the world for
unexpected trends and to
understand international issues
 Ability to manage global networks
 The ability to understand and deal
Intellectual Capital

• Knowledge of the global industry


• Global value network
• The global organization
• Cognitive complexity
• Cultural intelligence


Strong psychological profile

• Resiliency
• Curiosity
• Fearlessness and risk taking
propensities
• Quest for adventure
• High self confidence; strength to
question one’s assumptions
Attitudes towards Cultural
Diversity

• Willingness to work across time and


distance
• Respect for others
• Valuing and leveraging cultural
differences
• Passion for cultural differences
• Patience and ability to suspend
judgments about others

Openness

• Global awareness
• Positive attitude towards
international affairs
• Willingness to share knowledge
• Flexibility
• Willingness to accept good ideas
wherever they come from

Passion and excitement

• Motivation to learn and adapt


• Emotional connection
• Showing interest in people

Social Capital
• Ability to connect to and work
with people from other parts of
the world
• Ability to generate positive
energy in people from other
parts of the world and to excite
them
• Ability to build mutually trusting
relationships with people from
other parts of the world
But today, companies
increasingly need softer people
skills….and perhaps most
important, working across
cultures with Chinese, Germans,
Indians, Italians, Russians, and a
world full of suppliers and
partners.
Editorial
BusinessWeek
April 18, 2005
Global mind set =
Graduates
Global Competencies
• first set of competencies are ‘soft’ skills and attitudes
that reflect an openness, interest and positive
disposition to the variation of human cultural
expression reflected internationally.

• More advanced are the skills to recognize and negotiate
differences in cross-cultural contexts, the cultural
flexibility and adaptability necessary to develop
empathy, trust and to have effective inter-personal
interactions in diverse cultural contexts.
Global Competencies
• The second set of global competencies
results from disciplinary knowledge in
comparative fields that allow knowledge
and understanding of problems that have
an international or global dimension.

Global Competencies
• The third set of global
competencies are foreign
language skills. These allow
communication through varied
forms of expression of language,
with individuals and groups who
communicate principally in
languages other than English.
Action Plan
To train or WHO?
not WHAT?
to train? HOW?

QA in VET

The perceptions
Methodology The practices
The “ sector logic ”

Conclusions
Policy
proposals

24
Knowledge
• Knowledge of world geography, conditions,
issues, and events
• Awareness of the complexity and
interdependency of world issues and
events
• Understanding of historical forces that have
shaped the current world system
• Knowledge of one’s own culture an history
• Knowledge of effective communication,
including knowledge of foreign language,
intercultural communication concepts, and
international professional etiquette
• Understanding of the diversity of values,
beliefs, ideas, and world views

Attitudes
• Openness to learning and a positive
orientation to new opportunities,
ideas, and ways of thinking
• Tolerance for ambiguity and
unfamiliarity
• Sensitivity and respect for personal
and cultural differences
• Empathy or the ability to see multiple
perspectives
• Self-awareness and self-esteem about
one’s own identity and culture

Skills
• Technical skills to enhance students’
ability to learn about the world (for
example, research skills)
• Critical and comparative thinking
skills, including the ability to think
creatively and integrate knowledge,
rather than accepting knowledge in a
non-critical way