LICENSE MODEL

Country Master Licensee •Manage Itechcare Country Business System

•Recruit, Manage & Support Area Licensees
Itechcare Computers (M) Sdn Bhd •Administrate Country Marketing Program

• Recruit, Manage & Support Unit Licensees

Area Licensee • Provide Logistic Support to Unit Licensees
• Marketing of Products & Services to Targeted
(By Township) Customers

Unit Licensee •Attending Customers Sales & Services Request

•Promote Itechcare Recommended Products & Services
(Individual Entrepreneur)
 LICENSE SUMMARY
1. Field service computer engineers will be recruited by
Area Licensee and work as Unit Licensee
2. The marketing of the Itechcare will be conducted by
Master Licensee
3. Enquiry hot lines will be set up and operate by Area
Licensee and will channel sales or service leads/jobs to
Unit Licensee
4. Itechcare Area Licensee will provide warranty for all
supplies & services performed by its Unit Licensee
5. The Unit Licensee will mostly communicate with the
Area Licensee via phones or emails other than reporting
at the Area Licensee’s office at a specified time and day
to settle the reports and stocks
PRODUCTS & SERVICES
1. Services
– Hardware and Software Troubleshooting
– Application Installation and Support
– Virus/Spyware Protection and Removal
– Total Maintenances Plan
– Training and more ...
2. Products
– Computer Hardware & Software
– Parts, Peripherals, Consumable & Accessory
3. Solutions
– SME Productivity, Security and Backup Solutions
– Web/Email Hosting, Design and Maintenance
– Network Design, Installation, and Maintenance
– Project Management and more…

• UL should focus on the products & Services highlighted in RED

 PROVISION BY ITECHCARE
• Materials
– Itechcare Business Cards – 200 pieces
– Itechcare Solutions Sales Kit – 1 copy
– Itechcare Promotion Flyers – 1000 PCs / Month
– Itechcare Service Report – 1 book
• Training
– Itechcare Operational Training
– Itechcare Products and Services Sales Training
3. Jobs / Leads Guarantee
– 15 service jobs and/or sales leads per month.
• Support
– Initial and on-going operational support
 ROLE OF UNIT LICENSEE
1. Providing high quality personalised
service to every Itechcare customer
2. Acquiring more customers
3. Persuading each customer to buy more
products and services or upselling to each
customer
4. Complying with the business format
5. Suggesting enhancements to the business
 LICENSE PACKAGES
Unit Licensee
 Initial License Fee: RM 500 + RM2,500*
Term Period: 2 Years
4. On-going License Fee: 5% of GP
5. Monthly A&P Fee: RM 300
Jobs / Leads Guarantee: 15 service jobs and/or
sales leads per month.
7. Renewal (1 Term Only): RM 2,400
8. Security Deposit: RM 1, 000 (Refundable)

* Installment plan & it’s deducted from monthly incomes