APPROACHES TO

INDUSTRIAL RELATIONS
INDUSTRIAL RELATIONS-
MEANING
•
• Defined as the relationship between the management
and the employees of an organisation.
• ILO- “ Industrial relations deal with either the
relationships between the state and employers and
workers organisations or the relations between the
organisations themselves”
• Facilitates harmonious relationships in an organisation
by setting a framework for the management and the
employees.
 APPROACHES TO INDUSTRIAL
RELATIONS


• PSYCHOLOGICAL APPROACH
• SOCIOLOGICAL APPROACH
• HUMAN RELATIONS APPROACH
• SOCIO-ETHICAL APPROACH
• GANDHIAN APPROACH
• SYSTEMS APPROACH
PSYCHOLOGICAL APPROACH
• Problems arised due to difference in
perceptions and attitudes of the mgt.
and workers.
• Each party looks at other with suspicion
and little regard.
• Lack of trust, honest and neither party
consideres the other trustworthy.
• The differing personalities and strained
inter-group and interpersonal
relationships add fuel to the fire and
increase the disharmony.
SOCIOLOGICAL APPROACH
• Consider industry as a social system
• Various groups in the system as
communities made up of individuals
with difference in attitudes, customs,
perceptions.
• Wages, employment benefits and other
regulating factors.
• These differences makes conflicts and
competitions among the members of
an industrial society.
HUMAN RELATIONS APPROACH
•
• Holds that handling of human is
different from material, physical or
financial resources.
• HR policies regarding compensations,
motivations, appraisal and
development plays an important role
in controlling conflicts.
• If needs as per MASLOW’S hierarchy is
not fulfilled in right time,
dissatisfaction arises.
• To avoid conflicts, normal demands
SOCIO - ETHICAL APPROACH
•
• Conflicts are even subject to ethics and
morality.
• Workers and Mgt. should work in
mutual cooperation and realise their
moral responsibility towards the
organisations.
• This approaches emphasis on laying
ethical pressure on the parties for
good industrial relations.
GANDHIAN APPROACH
•
• Industrial problems should be solved
using non-violent methods.
(sathyagraha)
• The workers right to strike is accepted.
should be peaceful.
• But it should be for reasonable
demands.
• Should try to avoid, if it is in industries
which provide essential service to
the society.
SYSTEMS APPROACH
•
• Developed by John Dunlop
• Basic elements are participants,
environmental forces and output.
• The interaction between these
participants are refered to as the
subsystems of the industrial system.
• When a problem arises in these
interactions, conflicts arises.

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