Presented by: Presented to: Ms.

Komal Bagga Prabhjeet Singh Amanjot Singh Jasmine Kaur Harneet Royal

E -Business
"e-Business", may be defined as the utilization of information and communication technologies (ICT) in support of all the activities of business.

 From EDI to E-commerce: -EDI is 20 years old technology. -The explosive and unprecedented growth of Internet has created the vision of e-commerce. -Future belongs to e-commerce a whole new way of working & thinking.

Features
Improve Responsiveness. Expedites & Streamlines Reporting. Coordinates Sales Efforts. Effectiveness & Efficiency. Close contacts with clients. Planning & Execution of Meetings. E-business allow the integration of intra and inter firm business processes.

 Stimulating supply of new & competitive information age products & services. Stimulating use & demand for information age products & services. Developing a competitive market with an effective regulatory framework. One stop shop for information.

Contd
Designing information security programmes. Legal recognition of electronic signature. Voluntary licensing system for providers of cryptographic services.

Internal business system

customer relationship management enterprise resource planning document management system human resource management

Enterprise Communication And Collaboration

VOIP Voice mail E-mail Video conferencing Content management system

Electronic Commerce
Supply chain management Internet shop Online marketing

MODELS
E-shops E-commerce E-procurement E-malls E-auctions

E shops
Online shopping is the process consumers go through to purchase products or services over the Internet. An online shop, e shop, e-store, internet shop, web shop, web store, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-andmortar retailer or in a shopping mall.

E Commerce
Electronic commerce, commonly known as e-commerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks.

E-procurement
E-procurement is the business-tobusiness or business-to-consumer or Businessto-government purchase and sale of supplies, Work and services through the Internet as well as other information and networking systems, such as Electronic Data Interchange and Enterprise Resource Planning.

E -Auction
An E - auction is a tool used in industrial business-to-business procurement. It is a type of auction in which the role of the buyer and seller are reversed, with the primary objective to drive purchase prices downward.

Levels of

-Business

Business to Business Business to Consumer Consumer to Consumer Business to Employee Consumer to Business.

 Online Promotion. Online Ordering. Electronic Shopping.

Procedure
Filling form online. Selecting product services. Web server. Encryption. Forwarding. E-mail receipt.

Contd
Merchant account. Credit card processing. Merchant greeting money. Shipment of goods.

How to sell Online

Business Secure Certificate Server Online Credit Card Processor. Shopping Cart.

Parties to E-Business
Certificate Authority

Issuer

Acquirer

Merchant

Card Holder

E-business Opportunities In India

Higher commerce potentials.. -Computer hardware -Computer components -Computer software -Auto parts -Apparel with brand authority. Medium commerce -Sports goods -Toys, Jewelry, Auctions, White good. Limited commerce -Departmental stores -Perishable goods -Perfumes -Low ticket furniture

Critical Factors for E-business Success

Target the right customers Own the Customers Total Experience Streamline business process that impact the customers Provide a 360 degree view of the customer relationship. Let customers help themselves Help customers do their jobs. Deliver personalized services Foster community

Drawbacks of e-business
Lack of awareness. Lack of infrastructure. Lack of confidence. Skeptic attitude. Credit cards frauds. Absence of tax laws. Cyber laws. Lack of skills & expertise. Blocking & censorship.

Successful Examples
E BAY

Amazon. COM

Conclusion.

Thank You