Académique Documents
Professionnel Documents
Culture Documents
Employee Grievances
According to Jucius, a grievance is any
discontent or dissatisfaction, whether expressed or not, whether valid or not, arising out of anything connected with the company which an employee thinks, believes or even feels to be unfair. Unjust or inequitable.
Forms of Grievances
Factual
Imaginary
Disguised
Causes of Grievances
Economic Work environment Supervision Work group Miscellaneous
Effects of Grievances
On production
Low quality of production and productivity Increase in wastage of material, spoilage/breakage of machinery
On employees
Increase the rate of absenteeism and turnover Reduces the level of commitment, sincerity and punctuality
On managers
Strains the superior subordinate relations Increases the degree of supervision, control and follow up Increases in indiscipline cases Increase in unrest and thereby machinery to maintain industrial peace
Treat each case as important Talk to the employee directly Discuss in a private place Handle each case within a time frame Examine company provisions in each case Get all relevant facts Gather information Control your emotions Maintain proper records Be proactive, if possible.
Positive discipline
Causes of Indiscipline
Absence of effective leadership Unfair management practices Communication barriers Non-uniform disciplinary action Divide and rule policy Inadequate attention to personnel problems Victimization