ASSERTIVENESS

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Assertive Behavior

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ASSERTIVENESS

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Style of Communication

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Passive

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When we behave Passively

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Passive Behavior

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Likely consequences of passive behavior

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Aggressive

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Aggressive Behavior

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Aggressive People

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Consequences

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Assertiveness

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Assertiveness

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When we behave Assertively

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Style Of Communication

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Barriers to Assertive Behavior

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Barriers to change in behaavior

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Change

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Decide to change

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Strategies to change

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Winning Language

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Winning Language

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Being direct and honest

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Simple Rules to Practice

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Simple Rules to Practice

Dont Say

Say
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Positive signs for being Assertive

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Active listening skills

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Active listening skills

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Building rapport and maintaining relationship

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Building rapport and maintaining relationship

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Building rapport and maintaining relationship

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Good posture, voice and eye contact

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Good posture, voice and eye contact

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Good posture, voice and eye contact

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Confidence in what you say

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Confidence in what you say

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Positive Affirmations Reprogram yourself

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Positive Affirmations

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Creative visualization

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Steps to Creative visualization

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Building self -esteem

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Building self -esteem

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Know your worth

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Am I happy with myself

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Focus on yourself

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Feelings

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Body Language

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Body Language

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Posture- Non Assertive

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Posture-Assertive

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Posture-Aggresssive

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Gestures

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Gestures

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Gestures

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Facial expression

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Facial expression

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Facial expression

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Voice

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Voice

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Voice

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Handling Anger

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Your own anger

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Your own anger

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Controlling own Anger

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Angry Behavior

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How do you React

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Dealing with others anger

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Response

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Response

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Response

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Conflicts

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Conflict

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Resolving Conflicts

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Say No

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Say No

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Feed Back

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Giving Feed Back

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Receiving Feed Back

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Handling Rejections and F ailure

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Improve

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Assertive styles

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supporting/ C aring

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Directing/ guiding

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Analytical

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E xpressive

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Being Assertive at Work

What ever work we do, most of us find it stressful at times due to

Overload Targets Deadlines Unreasonable demand Reports

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