Académique Documents
Professionnel Documents
Culture Documents
Global Marketing does not mean entering every country in the world. Global Marketing refers to widening business horizons to encompass the world in scanning for opportunities and threats.
2
whether country or consumer groups of potential customers with homogeneous attributes likely to exhibit similar buying behavior. Global companies use market segmentation to identify, define, understand and respond to customer wants on a worldwide basis.
4
of population). 2. Psychographics (values, attitudes and lifestyles). 3. Behavioral characteristics. 4. Environment of the country (presence or absence of government regulation in a particular industry).
5
Demographic Segmentation
Income and Population: 1. Population is a more
valuable segmentation variable than income for very low unit cost consumer products and services. 2. Income is single most important indicator of market potential for vast range of industrial and consumer products. By segmenting in terms of income marketers can reach most affluent markets.
6
GNI Per Capita PPP (2009) Top Ten Countries of the World
Country Luxembourg Kuwait Macao SAR, China Norway Brunei Singapore Switzerland US Hong Kong China Netherlands GNI PC (PPP) ($) 59,590 53,890a 57,390 55,420 51,200a 49,780 47,100 45,640 44,540 39,740
Note: Ranking is approximate as some countries do not have 2009 data. a: 2009 data not available. Source: World Development Indicators Database, World Bank, 14 April 2011. 7
TOP TEN COUNTRIES WITH THE HIGHEST POPULATION (July, 2009) United Nations Department of Economic and Social Affairs No
.
Countries China India United States Indonesia Brazil Pakistan Bangladesh Nigeria Russia
Population 1,336,170,000 1,177,803,000 308,798,000 231,369,500 192,564,000 168,883,000 162,221,000 154,729,000 141,927,297 127,430,000 4,001,894,797 2,804,405,203 6,806,300,000
% of World Population 19.6% 17.3% 4.5% 3.4% 2.8% 2.5% 2.4% 2.3% 2.1% 1.9% 59.0% 41.0% 100.0%
Growth Rate (2007) 1.1% 1.7% 0.8% 1.8% 1.4% 2.6% 2.6% 0.5% 1.1% 0.1% 1.1%
GNI PC $ (2008) 2,770 1.070 47,580 2,010 7,350 980 520 9,620 1,160 38,210
1 2 3 4 5 6 7 8 9
10 Japan Top Ten Countries Rest of the World Total World Pop.
account for 59% of World s population. A company can be global by targeting buyers in 10 or fewer countries as income is concentrated in the high-income and large-populated countries. China and India with more than 1 billion population each represent attractive target markets. An estimated around more than 400 million Indians can be classified as upper middle class (GNI per capita > $ 2000) - an attractive segment. 9
global teenagers- young people between ages 12 to 19. Teens shows consistent consumption behavior across borders- have not conformed to cultural norms. Companies make it possible to reach global teen segment with unified marketing program. An attractive segment in terms of its size and its multibillion dollar purchasing power.
10
Psychographic Segmentation
Groups people in terms of attitudes, values
and lifestyles. Five global psychographics segments are: Strivers, Achievers, Pressured, Adapters, and Traditional.
11
median age of 31 who live hectic, on-thego lives. Materialistic pleasure seekers. Time and money are in short supply (26 per cent). Achievers: Older than strivers. Have attained a good measure of success. Are status-conscious consumers- quality is important (22 per cent). Pressured: Largely comprised of women, cut across age groups characterized by constant financial and family pressures (13 per cent).
12
Adapters:
Comprised of older people. Managed to maintain their values while keeping open minds when faced with change (18 per cent). Traditional: Segment is rooted to the past and clings to country s heritage and cultural values (21 per cent).
Behavior Segmentation
Focuses on whether people buy and use a
nonuser. User status: Potential users, nonusers, exusers, regulars, first-timers and competitors products users. Chinese have highest per capita consumption of soup in the worldCampbell Soup company has targeted China. Chinese are heavy smokers and tobacco companies look China as a big market.
14
Global Targeting
Act of evaluating and comparing the
1. 2. 3. 4.
identified groups and then selecting one or more with highest potential. Necessary to create a product-market profile- 9 w s are: Who buys our product? Who does not buy our product? What need does our product serve? What problem does our product solve?
15
5. What are customers currently buying to satisfy the need for which our product is targeted? 6. What price are they paying for the product they are currently buying? 7. When is our product purchased? 8. Where is our product purchased? 9. Why is our product purchased? If a company wants to penetrate an existing market, it must offer more value than competitors- better benefits, lower prices or both.
16
in global target markets: 1. Current size of the segment and anticipated growth potential. 2. Competition. 3. Compatibility with company s over all objectives and feasibility of successfully reaching target.
17
Positioning
Act of locating a brand in customers 1. 2. 3. 4. 5.
minds over and against other products. Strategies for positioning products are: Attribute or benefit Quality and price Use or application Competitor High-tech and high-touch (Global products)
18
Filter 1
Preliminary Opportunities
Filter 2
Growth Trends for Similar Products, Cultural Acceptance of Such Products, Market Size, Taxes and Duties
Rejected Country
19
Possible Opportunity Micro Level Research ( Specific Factors Affecting the Product)
Filter 3
Existing and Potential Competition, Ease of Entry, Reliability of Information, Sales Projections, Cost of Entry, Probable Product Acceptance, Profit Potential
Filter 4
macro variables discriminating countries- Opportunities, little opportunity, no opportunity, excessive risk. Macroeconomic statistics- GNP, Per Capita GNP, Personal Disposable Income . Political conditions. Relation between the home and host country. Geographical distance
21
and acceptance of the product or similar products are used. Year to year growth rates and total sales of similar products are indicators of market size and growth. Also consider taxes and duty requirements.
22
information. Focus of screening process switches from market size to profitability. Issues- Looking to the competitors, how much should be invested to gain a particular market share?
23
Third Stage
Issues- Given the prices currently charged
in the market, what margin can your company expect? Given the cost of entry and the expected sales, what is the likely profit? Micro-level factors influence the success or failure of specific product in market.
24
25
Economic Characteristics Gross National Income (GNI) Per Capita Income (PCI) Personal or household disposable income Income distribution Growth Rate of Economy (GDP Growth Rate) Industrial, mineral, agriculture infrastructure Import size and growth Nature and extent of restrictions and incentives Trade agreements with the other countries
28
Micro indicators indicate actual consumption of the product that a firm wants to sell or a similar product.
30
Political Environment Indicators of Political Risk Probability of nationalization Bureaucratic delays Number of riots and assassinations Political executions Percent of members of the communist party Restrictions on capital movement Government intervention
31
32
Errors in Selection
1. Ignoring
countries with significant potential for the company s products. 2. Spending resources investigating countries that may turn out to be poor prospects.
33