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Managing HR Processes Worldwide with Oracle Human Resources Analytics

Bin Zheng, Haemonetics Kshijiti Kumar, Apps Associates Ling Xiang Product Manager, Oracle

Agenda

Oracle HR Analytics Overview Haemonetics HR Analytics Implementation Q&A

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.

Oracles Enterprise Performance Management System

Complete, Open, Integrated
Data ScorecardsInteractive Reporting & Ad-hoc Office Search Detect CollaborateMobile Embedded & Alert Integration Dashboards Publishing Analysis Integration

Strategy Management Financial Close and Reporting

Planning & Forecasting Profitability Management

ERP Analytics

CRM Analytics

Industry Analytics

Common Enterprise Information Model BI Server Essbase Dimension Management Predictive Analytics

OLTP & ODS Data WarehouseExadata Systems Data Mart

OLAP Sources

Packaged Applications (Oracle, SAP, Others)

Excel Business Unstructure d & Semi- XML/Office Process Structured

Copyright 2010 Oracle and/or its affiliates. All rights reserved.

Oracle BI Applications
Prebuilt Solutions for EBS, PeopleSoft, Siebel, JD Edwards, and more

Add insight to CRM and ERP applications Easy to adapt and extend Tight integration with OLTP systems Works with existing IT environment Fast time to value; Low TCO Over 2,500 customers

HR Analytics Components
1 Pre-built warehouse with 5 star-schemas designed for analysis and reporting on HR data
Workforce Profile Payroll Absence

Pre-mapped metadata, defining real-time access to analytical and operational sources, embedded best practice calculations and metrics for the HCM practitioner
Presentation layer Logical business model Physical sources

Recruitment

Learning

Pre-built ETL to extract data from over 3,000 operational tables and load it into the DW, sourced from HCM systems, and other sources

A best practice library of over 230 prebuilt role-based intelligence dashboards, reports and alerts for HR Managers. Analysts and Business Unit Executives

Copyright 2008, Oracle and/or its affiliates. All rights reserved.

Whats in Human Resources Analytics 7.9.6.x

Human Resource Performance
Corporate Contribution Effectiveness Trends

No. of dashboards No. of dashboard pages No. of reports No. of metrics Retention
Overview Retention Hotspots Top Performers Trends

9 47 238 325 Recruitment

Overview Requisitions Vacancy Analysis Recruitment Pipeline Offer Analysis New Hires Applicant Pool Quality of Hire Recruiter Effectiveness Requisition Recruitment Activities Recruitment Event Details Candidate Sourcing

Workforce Profile
Overview Staffing Demographics Trends

Absence
Overview Absence Trends Absence Details Absence Calendar

Workforce Development

Compensation

Overview Overview Employee Performance by SupervisorCompensation Analysis Trends Employee Performance Pay for Performance Supervisor Performance US Statutory Compliance Internal Mobility Overview Top Performers EEO Compliance Under Performers
EEO Audit VETS 100 AAP

Learning
Overview Manage Enrollments Training Results Delivered Training

Analytic Workflows Human Resources Analytics

Business Objectives/ Issues
Ensure human capital leveraged properly

Drill to Detail

Is turnover within manageable limits?

Is voluntary turnover increasing?

Gain Insights
Why are people leaving?

Which groups are Affected?

Take Action

Proactively Manage At-Risk Top Performers

HR Analytics Roadmap
Branded Oracle BI Apps New architecture Major content enhancement PSFT 8.9, 9.0 EBS 11i10, r12

Certify PSFT 8.9 & 9.0

7.9.6.2
GA Sept. 2010

11g PS1

11g PS2
Continuous enhancements

7.8.x

7.9.5

7.9.6 7.9.6.1

Certify PSFT 9.1 Certify EBS 12.1.2 One code line for Fusion, PSFT, EBS & Siebel Dual INFA & ODI Support

200 6

200 8 Fusion Applications

200 9

201 0

11gR1

Fusion v1 Adaptor Uptake OBIEE 11g

This roadmap is not a commitment to product delivery and is subject to change without notice and can not be written into any contract.

Oracle BI Applications 7.9.6.2

Available Today!
Summary of New Features
New ERP Certifications (Leverage existing 7.9.6 data model and content) Certification for PSFPT 9.1 Certification for EBS 12.1.2 New Supply Chain and Order Management Analytics adapters for JDE Enterprise One New Procurement Product Catalog for PSFT Procurement New Project Commitments dashboard (EBS only) Other Enhancement Teradata Performance Enhancements

Copyright 2010, Oracle and/or its affiliates. All rights reserved.

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OBIA 7.9.6.2 Supported Platforms

Supported Tech Stack:
OBIEE 10.1.3.4 DAC 10.1.3.4.1 Inforrmatica 8.6.1 Hotfix11

Supported ERP Sources:

PeopleSoft 8.9, 9.0. 9.1

Supported Database Platform:

Oracle 10gR2 (10.2.0.4 +) Oracle 11gR1 (11.1.0.7), Oracle 11gR2 (11.2.0.1+) Microsoft SQL Server 2000, 2005, 2008 IBM DB2 9.1, 9.5, 9.7 Teradata 12.0, 13.0

E-Business Suite 11i10, r12, r12.1.1, r12.1.2

Siebel 7.8, 8.0, 8.8

World A9.2 (Fin only) Enterprise 1 8.11, 8.12, 9.0 (Fin, SCM & OM only)

JD Edwards

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Oracle BI Apps v7.9.6.2 Transaction System Support

Matrix shows operational applications supported by Oracle BI Applications ETL. To see which specific operational application modules are supported, and by which specific BI Apps, see subsequent detail slides.

CRM

Financials

Human Resources
NEW

Supply Chain & Order Management

NEW

Procurement & Spend

NEW NEW

Projects

EBS R12.1.2 EBS R12.1.1 EBS R12 EBS 11.5.10 PSFT 9.1 PSFT 9.0 PSFT 8.9 JDE E1 8.11SP1 JDE E1 8.12 JDE E1 9.0 JDE World A9.2 Universal Siebel 8.1.1 Siebel 8.0 Siebel 7.8
Service only

NEW

NEW

NEW

NEW

NEW

NEW NEW

Not Applicable

HR Analytics Demo Pod Moscone West 3327/W-153

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Haemonetics

Better Decisions with Oracle Human Resources Analytics

Bin Zheng
Haemonetics Sr. Manager, Business Systems Implementation

Kshitij Kumar
Apps Associates LLC Global VP and Chief Technology Officer

About the Speaker : Kshitij Kumar Global VP and Chief Technology Officer
Former VP of BI Business Unit Founded the BI Practice at Apps Associates More than 15 years of Industry Experience More than 10 years of DW/BI experience with EBS OBI Presentations at various Oracle Conferences
Open World Collaborate / OAUG New England Oracle User Group Atlanta Oracle User Group DOAG (Germany) UKOAUG Australia OAUG

Copyright 2009 Haemonetics Corp.

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Data Silos w hy one repor ting platfor m

C s mrs u to e S p lie u p rs

H /Wrk rc R o fo e

D trib tio is u n

Oe tio s p ra n

P c re e t ro u mn

Mrk tin ae g

Srv e e ic

F a ce in n

S le as

C s mrs u to e

S p lie u p rs

C s mrs u to e

S p lie u p rs

Hwd e c ll c n ra e t te u , tra in , &c me s tio a c e ie c a dcro s e gp rfo a c ? o o s a e te g n n re in g o p n a n ffe t ffic n y n s -s llin e rmn e

Hwd e s p lie p rfo a c ima t cu mrsa fa tio a dre e u ? o o s u p r e rmn e p c sto e tis c n n v n e

Hwd I p a tiv lymn g ris so m re e a le p rtfo ? o o ro c e a a e k f y c iv b s o lio

Copyright 2009 Haemonetics Corp.

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Business Intelligence Per spective

Mk ae
A o tio Crv dp n u e

EP R B I
s 1 t M DQ ueri es

Imle e t & p mn spo u p rt

Es s ba se/O LA P JD E

Cs m e Min m u to iz d a fra e S ftwre o a

Po ep leS Oa oft r cl eF inan cials Seb i e lS F A

LW A SN O

By u
SP A

MP AI C S

16 90

17 90

18 90

19 90

Seb i e lC R M
20 00

MP R

MP R II

Copyright 2009 Haemonetics Corp.

EP R Cn os Inte olid grat e D aion da t shb oard s

21 00

XL MA Mcr io Sra t te gy7 Cg i on os8

Oa r cl eR DM BS

W hy OBI-EE Applications?

ProvidesOUT-OF-BOXpre-builtseededanalytics Tim todeployanddelivertobusiness(~90-120days) e BusinessusersnotdependentuponITtodeliverreports Intelligentdashboards,reportsandalertsforCFO,FinanceController,

F a c l A a s A /A Mn g rs in n ia n ly t, R P a a e

Reducedefforttosetupanddeploythebasecapabilities IntegratedintoOracleERP(HRM,Financeetc) S Providesbaselinearchitectureforthefuturegrowth Pre-builtETLtoextractdatafromover3,000operational tables

Copyright 2009 Haemonetics Corp.

About Apps Associates

Mk gG b l Dliv ryF e C s rT Hm a in lo a e e e l lo e o o e

OfficesinUSA,GermnyandIndiaM (HQ); a A
N /N &A n in2 0 Y J tla ta 0 9

Foundedin2002with>100%growthevery
y a fo la t 5y a : e r r s e rs

Inc.500listoffastestgrowingU.S.comanies p Over300emloyees(endofQ32010)with p
s n lo a p s n e tro g c l re e c

Mnagemnt&Sr.Consultants:75%formr a e e
O c e p ye ra le mlo e s
Copyright 2009 Haemonetics Corp.
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Repr esentative BI Engagements

Copyright 2009 Haemonetics Corp.

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About the Speaker : Bin Zheng

Sr. Manager of Business Systems Implementation
Oracle BI Apps on OBIEE Oracle e-Business Suites Oracle Agile PLM

20 Years Experience in Enterprise Applications 6 years in HR Benefit Administration Systems including contribution to Oracle Advanced Benefit design 8 years in Oracle Enterprise Apps 6 years as key product designer for a commercial application for PLM for process mfg industry

Copyright 2009 Haemonetics Corp.

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Agenda

Why BI Apps for Haemonetics Before and After BI Apps Haemonetics Worldwide Implementation
3 Month BI Apps Phase 1 implementation Gaps discovered and Customizations Sharing Our Implementation Experience Project Team and Methodology Key success factors Lessons learned Next Steps

Copyright 2009 Haemonetics Corp.

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 Global Leader in Blood Management Comprehensive portfolio solutions covering the complete Blood Supply Chain
Medical Devices Software Solutions Professional Service

Growth through both existing business expansion and acquisitions 2000+ employees 20+ countries HAE on NYSE www.haemonetics.com
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Copyright 2009 Haemonetics Corp.

Haemonetics BI Before Picture

New global EBS implementation
Unified global business process and data finally in a single global instance Pressing business needs identified for global EBS data reporting and analytics

Global HR data assembled business group at a time through EBS Haemonetics is new to the Business Intelligence Arena
No existing BI infrastructure No in-house BI personnel

Copyright 2009 Haemonetics Corp.

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Why Oracle BI Apps for Haemonetics?

Buy over Build Partner over Hire BIA is a proven BI product designed and developed by BI experts Tight Integration and continued enhancements with EBS
Plan to upgrade to R12 EBS and BI Apps

Much shorter time and lower cost to deployment Available 3rd party partners implementation and thereafter

Copyright 2009 Haemonetics Corp.

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Haemonetics BI Analytics Objectives

Globally Unified Analytics and Reporting
Globally unified data categorization (dimensions and hierachies) Global analytics across various business groups (vs. One business group at a time in EBS)

Resolve Top 10 real world issues for Initial Phase

Identify and prioritize together with our business Stay focused on in-scope issues only during implementation

Globally Unified System Administration Integrated with EBS

BI Apps users are EBS users OBI users data access determined by EBS data and access granted in EBS

Security to follow HR security definition in EBS without switching hats as in EBS

Copyright 2009 Haemonetics Corp.

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Haemonetics HR BI Apps 3 Month Two BI Apps Up and Running Later

Order Management and Supply Chain Analytics HR Analytics HR Analytics Details Unified global data categorization (Dimensions and Hierarchies) Geographical Business Functional Labor Types Dashboards and Reports Compensation Analysis Turn Over Analysis Employee Details Performance and Competency Analysis Security and Access BI Apps users are EBS users Same data access as in EBS without additional administration in BI Apps Security Profile for HR professionals Supervisor Hierarchy for managers

Copyright 2009 Haemonetics Corp.

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Haemonetics HR BI Apps 3 Month Later Global EBS Instance

Entry Point for BI Apps (Continued) Access to BI Apps granted using EBS responsibilities BI Apps data secured via EBS data BI Infrastructure and Support in Place OBIEE, Informatica, DAC and Data Warehouse Servers in place (DEV, TEST and PROD) HR Sensitive Data Identified and Access Monitored Remote System Admin and operational monitoring established with Apps Associates Continued development support with Apps Associates Haemonetics Internal Support Ready Same EBS operational personnel supporting BI Apps Same EBS development personnel supporting BI Apps

Copyright 2009 Haemonetics Corp.

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Benefits of Implementing HR BI Apps

Establish the infrastructure and framekwork for future HR reporting and analytics Enabled to secure other areas of data sales, order management data using Supervisor Hierarchiy. Ability to do Cross area comparisons, such as: performance vs. salary Custom Headcount Metrics - in alignment with financial planning metrics Improved Data Quality more people looking at data and help detect data anomalies Improved business process New hired entered into EBS on time Analyze HR data in other functional areas - e.g. financial plans e.g. Does the headcount support the planned investment and turnover (in a business unit)
Copyright 2009 Haemonetics Corp. 31

Project Team and TimelinectTeamandTimline P je ro e ProjectTeam

1/2 Project Manager HR Functional Analyst 1.5 Onsite developers 3 Offshore developers 1/2 Project Manager HR Business Lead 1/2 HR Functional Analyst OMSC Functional Analyst SC Business Lead Core team for the entire duration of the project

Copyright 2009 Haemonetics Corp.

Methodology
Uin ap a e mth d lo ya w s g h s d e o o g llo s b ild gb c a p a hfo ra id u in lo k p ro c r p d p y e t, u e e g g mn c s e lo mn s r n a e e t, o t c n l. o tro

P je t T a a dT e e ro c e m n imlin

P a e1 hs

P a e2 hs

Copyright 2009 Haemonetics Corp.

Key Success Factors for Implementation Proven Implementation Partner and Methodology
Defined scope Incremental build, assimilate and then rollout

Executive level business sponsorship

Control project scope Drive adoption of global business metrics Testing

Strong Project Management

Focus on our project goal Solid Foundation for Future Expansion (Infrastructure, Support, Operations, etc.) Solution to address the top 10 real business needs Business to decide on Global Metrics Dimensions and Hierarchies Business to adopt the BIRD methodology Persuading business to stay focused and adopt this for the duration of the project

Copyright 2009 Haemonetics Corp.

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HR Specific Customizations
Commercial packaged software find the best fit to meet business needs Custom Region, Management Unit Group, hierarchies built based on costing string - enabled to be consistent with finance Custom Assignment dimension to capture costing string information, hierarchies HR security profile/HR org and supervisor hierarchy based data security Avoid operational burden by integrating with EBS security. Some customization was needed within the BIA security framework. Customizations to hold employee extra information data (Sales and non sales bonus potential, etc..) Custom Analytics on Head count, Compensation, Turnover, Pay change, Employee details, Competency/Performance analysis OLM functionality (postponed to next phase) EBS Certificates feature missing in HR BI Apps Requires customization

Copyright 2009 Haemonetics Corp.

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Lessons Lear ned

EBS Data Huge Impact to BI Apps Implementation
Much improved visibility of EBS data benefit and a liability BI Apps implementation now tied to EBS data quality and business operational improvement BI Apps readiness is defined both by technical readiness and data readiness Isolated data issues in EBS may have much bigger impact in BI Apps ETL Impact Aggregation Impact

User Testing and Roll Out

Planned for it, but was still surprised by reality Reliance on local HR personnel involvement Data Access Limited by various regulations and internal policies Discrepancy of EBS HR data mostly have to be resolved by local offices

Post go-live EBS impact to BI Apps

New functional enhancement or changes in EBS New data issues in EBS impacting ETL How BI Apps should handle the historical data when EBS changes

Business Community Expectation Management

BI Apps vs. Existing Reporting Tools against Transactional Data Source Data Warehouse and ETL enhancements are not always in the expectations

Copyright 2009 Haemonetics Corp.

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Next Steps for HR Analytics

Build Certificates functionality in OLM BI Apps and roll out OLM BI Roll out Additional dashboards and reports Tough work of data reconciliation and ETL is done Rolling out to the solution beyond HR HR supervisor hierarchy enabled data driven security for other data OBI our only reporting platform that can provide EFFECTIVE data level security (other platforms have no integration with EBS)

G F rwrdS te y o o a tra g
If Oracle has a pre-packaged BI App Use it Plan to Customize and Extend for missing functionality Projects Underway - Extend BI Apps for: Sales Contracts Planning
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Copyright 2009 Haemonetics Corp.

T hank you
Bin Zheng
Haemonetics Sr. Manager, Business Systems Implementation BZheng@Haemonetics.com

Kshitij Kumar
Apps Associates LLC Global VP and Chief Technology Officer Kshitij.Kumar@AppsAssociates.com

Visit Apps Associates Booth #216 in Moscone South

Copyright 2009 Haemonetics Corp.
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The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.

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