Académique Documents
Professionnel Documents
Culture Documents
Technical Note 4
Job Design and Work Measurement
The McGraw-Hill Companies, Inc., 2004
OBJECTIVES
Job Design Defined Job Design Decisions Trends in Job Design Work Measurement Basic Compensation Systems Financial Incentive Plans
What
Where
Geographic locale of the organization; location of work areas
When
Why
Organizational rationale for the job; objectives and motivation of the worker
How
Tasks to be performed
Employee involvement and team approaches to designing and organizing work "Informating" ordinary workers through e-mail and the Internet
The McGraw-Hill Companies, Inc., 2004
Extensive use of temporary workers Automation of heavy manual work Organizational commitment to providing meaningful and rewarding jobs for all employees
Degree of Specialization
Sociotechnical Systems
Focuses on the interaction between technology and the work group by looking at.
Worker/Group Needs
10
11
Work Methods
A Production Process
12
13
*The Performance Rating is usually expressed in decimal form in these formulas. So a person working 10% faster than normal would have a Performance Rating of 1.10 or 110% of normal time. Working 10% slower, 0.90 or 90% of normal. NT=
Time worked _ x (Performance rating)* Number of units produced
The McGraw-Hill Companies, Inc., 2004
14
15
16
17
Work Sampling
Use inference to make statements about work activity based on a sample of the activity Ratio Delay
Activity time percentage for workers or equipment Relates work time to output (performance index) Standard task times
Performance Measurement
Time Standards
18
19
20
21
Organization-wide Plans
22
The ratio Standard for judging business performance The bonus Depends on reduction in costs below the preset ratio The production committee The screening committee
The McGraw-Hill Companies, Inc., 2004
23
Pay-for-Performance
Paying employees based on their performance works--improvements in productivity and quality Pay-for-performance will become increasingly common components of performance management strategies and systems
The McGraw-Hill Companies, Inc., 2004
24