Behavioral Interviewing 101

Preparing for a successful job interview

What Is Behavioral Interviewing?

Behavioral interviewing (BI) is considered to be a way to evaluate a candidates potential for success by assessing performance in similar situations. Employers believe that past behavior is the best predictor for future success.

Whats the Point?

The purpose of BI is to best match the candidates skills, competencies and motives with the requirements and success factors of the position.

What Is The Advantage To Behavioral Interviewing?

Allows the interviewer to: Gain detailed job-related examples Assess past performance Assess competencies Focus the interview so candidates provide more than just canned responses

Can I Prepare For A Behavioral Interview?

Yes! In fact, preparing for a behavioral interview will even help you in a traditional interview. Although you cannot predict the exact questions, you can think about your answers to common questions and skill sets employers are looking for. We will get to that soon.

 Typically a company determines skill sets by doing a detailed analysis of the position they are hiring for.

It is helpful if you do this too in preparation for the interview by asking yourself some questions such as:
What are the necessary skills to do this job? What makes a successful candidate? What would make an unsuccessful candidate? What is the most difficult part of this job?

This will help you to get a feel for what kinds of questions you may anticipate and what to include in your answers.

Think like an Employer

What skills or qualities are needed for a person to be successful in this position?

Preparing for a Behavioral Interview

Examine your past work experiences, and be aware of what highlights your skills, attributes, and accomplishments Practice your stories using real-life examples, have specifics that focus on your involvement Look over skill sets and sample questions here and on suggested websites Know your resume and all your experiences well Be knowledgeable about the job you are applying for

Skills & Desired Behaviors That an Employer May Be Looking for

Decision making & problem solving Leadership Motivation Communication Interpersonal skills Planning & organization Critical thinking skills Teamwork Ability to influence others Adaptability Attention to detail Honesty/integrity Energy Independence Listening Organizational Management Risk taking Work standards

Sample Behavioral Interview Questions

Describe a time when you were faced with a stressful situation that demonstrated your coping skills. Tell me about a time when you had to use your persuasion skills to influence someones opinion. Describe a situation when you were able to have a positive influence on the actions of others. What have you done in the past to contribute toward a teamwork environment?

More BI Questions
Describe a recent unpopular decision you made and what the result was. Give me an example of a time when you had to keep from speaking or making a decision because you did not have enough information. How do you decide what gets top priority when scheduling your time? Describe an instance when you had to think on your feet and extricate yourself from a difficult situation.

Tips For Answering BI Questions

With each question asked, think through what information is being sought and provide an example from your own experience Dont ramble take a moment to collect your thoughts and organize your answer before replying Try not to say we too often the interviewer wants to know what you accomplished specifically Use the STAR interviewing technique

STAR Technique
This is a common strategy for preparing for your interview and answering questions

Situation describe the situation that you were in or Task describe the task that you needed to accomplish Action describe the action you took Results What did you accomplish or learn?

S.T.A.R Example
Question: Tell me about a project you initiated. Answer: Situation/Task: During my internship last summer I was responsible for managing ABC events I noticed that attendance at these events had dropped by 30% over the past 3 years Action: I designed a new promotional packet to go out to the local community businesses collected feedback on our events organized internal discussions to raise awareness Result: We utilized ideas from the community, made our internal systems more efficient and visible and raised attendance by 18% the first year.

Web Sources on Behavioral Interviewing

http://www.brockport.edu/career/behave.htm http://www.quintcareers.com/behavioral_interviewing.html http://www.career.vt.edu/JOBSEARC/interview/Behavioral.htm http://www.umt.edu/career/interviewing/behavior.htm

You can find more helpful interviewing tips under the Interviewing Skills Presentation link.

Practice Interview Opportunities

Mock Interviews
~Scheduled throughout the semester ~Must be registered on Recruit-A-Duke in order to sign-up