REWARD MANAGEMENT

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Copyright 2004 Sasken Communication Technologies Limited

Why do we reward employees at Sasken?

To enhance the performance by rewarding & recognizing the best performance To align the performance with Sasken values To retain talent in the organization

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How are the rewards aligned with Sasken Values & Performance?

PERFORMANCE

EMPLOYEE MOTIVATION

RESPECT FOR INDIVIDUAL

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What are the reward categories at Sasken?

Individual award
- is referred to as Achiever of the Quarter (AOQ)

Team award
- is referred to as Team of the Quarter (TOQ)

Performance should have significant positive impact on the following three criteria: Business Employee motivation Customer satisfaction (Internal/External)
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Copyright 2004 Sasken Communication Technologies Limited

What is the process of reward management at Sasken?

- Rewards are given every quarter

Nominations are solicited from the managers across the organization

Performance management prime presents the nominations to the selection committee

Selection committee evaluates the nominations on the performance parameters & announces the winners of AOQ & TOQ

Announcement of the winners of AOQ/TOQ is made during the Business Update Meet organized every quarter

CEO hands-over the citations and the cash award to the winners

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Copyright 2004 Sasken Communication Technologies Limited

Thank you

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Copyright 2004 Sasken Communication Technologies Limited

How do we choose the awardees for AOQ/TOQ?

Business Customer High Impact Repeat Business of significant value If the deliverable has helped the customer to get new business (or when their customers are delighted) Customer delighted with the quality of the overall delivery Displaying commitment, initiative and leadership behaviors that enhance the employee morale. Employee

Significant cost saving in comparison to overall cost If the performance has generated new business

MEDIUM IMPACT If the above indicators are not very significantly observed in the deliverable LOW IMPACT Impact is not significant The definition of Significance is left to the discretion of the selection committee. Short-listed: From the nominations with an impact of High & Medium on any two of the above mentioned parameters Winners Chosen: From the short-listed recommendations, based on the merit of the case
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What is Respect for Individual?

Respect for individual is defined as a commitment to act with equity, to welcome difference, and to engage in open exchange about ideas and decisions. We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best. Such respect is essential for nurturing free and open discussions, intellectual courage, creative expression and single status that characterize Sasken.

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Copyright 2004 Sasken Communication Technologies Limited

What is Customer-Orientation?

Customer Orientation is the focus on meeting the needs of one's customers, internal or external. This service establishes specific customer satisfaction standards and actively monitors client satisfaction, taking steps to clarify and meet customer needs and expectations (both expressed and implied). At lower levels the service involves courteous and timely responsiveness to the requests of customers, while at the higher levels, it involves developing the relationship of partner and trusted advisor.

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Copyright 2004 Sasken Communication Technologies Limited

What is Excellence?

Excellence is defined as a desire and a drive for improving upon the results one achieves and set benchmarks for others to seek after.

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Copyright 2004 Sasken Communication Technologies Limited