Q JET AIRWAYS Q Q JET AIRWAYS Q

THE JOY OF FLYING THE JOY OF FLYING

Presented By:
Rahul Singh Ritesh Nagda Shammi Karira Vineet Singh Sagar Merchant 128 134 149 171 177

Introduction
The first private domestic airline in India and is a Largest domestic airline in india Started domestic operations on 5th May 1993. Started International operations in 2004

The brand Jet Airways belongs to Jetair Enterprises Ltd Slogan: The Joy of Flying.

Hierarchy
Chairman

Director/CEO

Vice Presidents

Finance

HR

Audit

Sales

Cargo

Senior Manager

Assistant Manager

Management
Graduated in Commerce in 1967
4 decades of experience in the Civil Aviation industry.
Mr. Naresh Goyal

Recipient of several National and International Awards

Founder Chairman

IATA Board of Governors Since 2009.

Management

Mr. Ali Ghandour Director

Mr. Saroj Datta, Executive Director

Mr. Nikos Kardassis CEO

Vision and Mission

Most preferred domestic airline in India. Set standards, which other competing airlines will seek to match Upgrade the concept of domestic airline travel - be a world class domestic airline

Provide its employees with an environment for excellence and growth

Vision is to become the Best Airline in the World.

Awards and Recognition

The World Travel Awards, 2006 The Freddie Award - Highest Honour For Jet Airways TTG Travel Asia Awards

Avion global Awards

SATTE 2006 Awards Jet Airways wins the BEST CARGO AIRLINE OF CENTRAL ASIA award May 2008

4 Key Result Areas

HR Functions

Recruitment
Line personnel Operations Maintenance Sales and marketing

Internal Recruitment External Recruitment Management of outsourced employees

Training
Identification of Training needs through the PMS system Cabin crew are required to go through refresher training courses each year.
1 2 Service procedure Customer Care Safety Grooming Applicable laws

3
4 5

Motivation and Retention

Query resolution on various issues related to conditions of employment, career options, and matters related to Employee benefit. Query discussion on Transfer requests, job rotation.

Conducting Exit Interviews

Reward it when they see it Try & resolve issues pertaining to employee motivation in the work field

Appraisal
Airline captains undergo simulator check rides (proficiency checks) every 6 months & includes emergency procedures A failure goes on the permanent record, but he get several attempts to pass before he is placed on probationary leave or fired. A first officer who unsuccessfully attempts to upgrade to captain 2 or 3 times is usually forced to resign

360 degree appraisal has four integral components:

1. Self appraisal 2. Superiors appraisal 3. Subordinates appraisal 4. Peer appraisal

Financial Analysis

Share Price

PROFIT ANALYSIS

TOTAL DEBT & TOTAL LIABILITIES

20000 18000 16000 14000 12000 10000 8000 6000 4000 2000 0 YEAR YEAR YEAR YEAR YEAR 2011 2010 2009 2008 2007

TOTAL DEBT TOTAL LIABILITIES

Sales comparison 2011

Net Sales(approx) 8540
9000 8000 7000

7250 6396

6000
5000 4000 3000 2000 1000 0

3200 1440

2879.51

Jet

IndiGo

GoAir

SpiceJet

Kingfisher Air India

Marketing Strategy

Segmentation
High income group Moderate income group

Targeting
Leisure travelers Visiting friends and relatives, holidaying families, young couples and honeymooners, transit travelers

Use of Social Media

Source: Intrev

Promotion
Jet Privilege offers
Jet2Kerala Jet2IncredibleMP ICICI Bank Offer

Plaza Premium Lounge Offer

Operations

Jet Network

Our Network
76 destinations each connected every 5 mins. Connecting 24 international destinations and operating flights to and from 52 destinations in India

Our offices Mumbai, Chennai, Delhi, Hyderabad, Bangalore and Kolkata

Fleet
Air Bus 330-200 12 Air Crafts ATR 72-500 20 Air Crafts

Boeing 737-700 11 Air Crafts

Boeing 737-800 43 Air Crafts

Boeing 737-900 2 Air Crafts Boeing 777-300ER 12 Air Crafts

Product and Services

Ground Services Check-in Option Airport Lounge Bus services Cargo In Flight Services Premiere Class Cuisines Magazines Entertainment Safety

Product and Services

Special Assistance Infant and Child care Expecting Mother Guest with disability Unaccompanied minors Jet Kids Jet Mall e-ticketing

Passenger Occupancy Distribution

87.1 90 80 70 % Seat Factor 60 50 40 30 20 10 0 Air India Jet Airways JetLite Kingfisher Spicejet Go Air IndiGo 76.5 68 80.2 83.6 81 87.6

On-Time-Performance (OTP) rate

95

92.5%

92.4%

92.2%

91%

90

85

80.9% 77.4%

80

75

70

65

Jet

IndiGo

GoAir

SpiceJet Kingfisher Air India

Bibliography
http://www.iisjaipur.org/ http://daily.bhaskar.com http://www.indianexpress.com/ http://articles.economictimes.indiatimes.com http://ibnlive.in.com/news http://www.business-standard.com http://www.bangaloreaviation.com http://dgca.nic.in http://www.centreforaviation.com http://businesstoday.intoday.in http://blogcritics.org/scitech

THANK YOU

Presented By:
Rahul Singh Ritesh Nagda Shammi Karira Vineet Singh Sagar Merchant 128 134 149 171 177