DISSERTATION (BSV710)

RESEARCH TITLE: STADIUM FACILITIES MANAGEMENT: A STUDY ON THE SPECTATORS SAFETY AWARENESS AND SATISFACTIONS
CANDIDATE: IRWAN BIN MOHAMMAD ALI 2010272766 MSc. IN FACILITIES MANAGEMENT (AP779) Faculty of Architecture, Planning and Surveying Universiti Teknologi Mara, MALAYSIA. PROPOSED SUPERVISOR: PUAN WAN ZURIEA WAN ISMAIL
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PRESENTATION OUTLINE
1.1 1.2 1.3 1.4 1.5 1.6 1.7 BACKGROUND OF THE RESEARCH RESEARCH STATEMENT AIM AND OBJECTIVES RESEARCH METHODOLOGY SCOPE AND LIMITATION SIGNIFICANT OF THE RESEARCH REFERENCE

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1.

BACKGROUND OF THE RESEARCH

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1.

BACKGROUND OF THE RESEARCH

Facilities and safety management has been considered as the most significant aspects of large public facilities in

sport. During emergency situations such as football

hooligans, protest, fire, terrorist attacks or overcrowding; the existing facilities and spectator are under risk. In

addition, Z. Fang et al. (2008) also mention that crowd

management are one of the important aspects.

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1.

BACKGROUND OF THE RESEARCH

The management of stadium facilities may need to be supported by others organization such as police,

paramedic, civil defence and special unit. In the aftermath of disaster, other agencies and professionals such as

doctors, social workers, lawyers, and insurer become

involved. Therefore, spectator or crowd safety is a major responsibility in heavily used public facilities (Sime J.D. 1999).

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1.

BACKGROUND OF THE RESEARCH

Referring to Berlonghi A. E. (1995), he noticed that

crowd management includes all measures taken in the normal process of facilitating the movement and enjoyment of people either for being entertained, educated or to celebrate something.

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1.

BACKGROUND OF THE RESEARCH

Based on research

studied

by Social Issues

Research Centre (2009), the game of football has been

associated with the violence since its beginning 13th century in England. It also stated that the familiar

behaviour now known as football hooliganism originated

in the early 1960s, and has been linked with riots by the working classes.

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1.

BACKGROUND OF THE RESEARCH Apparently, at the moments:

No such research and theoretical carry out critically in Malaysia With limit research led in these country, approach to the problems of sport facilities, spectator violence and safety also lacked and restricted This study will be elaborated the sport facility managers current practice, spectators safety awareness and risk associate with the different spectator in sport event
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2.

RESEARCH STATEMENT

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2.

RESEARCH STATEMENT

Managing sport facilities can be a difficult and time

consuming task which is covers planning and operational

principles. With the uncertainty of spectator behaviour, it is impossible to ensure a risk-free environment at sport venues. Researchers specify that it is therefore a matter of how one prepares, responds, and recovers to mitigate the consequences of emergencies (Schwab, Eschelbach & Brower, 2007).

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2.

RESEARCH STATEMENT

In 1996, the Football Association of Sarawak banned two fans from the State Stadium, Kuching, Sarawak (Stadium Negeri) after they let off air bombs in a home match Also in April 2009, Malaysian sports community was shocked by the ugly incident at the Sultan Mohammad IV in Kota Bharu, Kelantan: Local football hooliganism show its ugly head in the Kelantan versus Negri Sembilan at the Malaysian FA Cup match where home fans set ablaze a police vehicle and damaged several other cars This action triggered a small section of the 20,000-odd fans to turn unruly (New Straits Times, 2009)

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2.

RESEARCH STATEMENT

Recently in October 2010, the first leg of Malaysia Cup quarterfinal match between Selangor and Kelantan at Stadium Shah Alam: Marred by spectator scuffles at the stands One of the Kelantan supporter died due to breathing complications Another one Selangor supporter suffered head and facial injuries The spectators from both teams were lighting firecrackers

It got worse when the game started as the fans were throwing bottles, firecrackers and even went to the extent of ripping off stadium seats. The Federal Reserve Unit (FRU) and Peoples Volunteer Corps (RELA) were tasked to control the unruly spectators, but the spectators managed to throw firecrackers which accidentally hit a group of medics on duty (The Malay Mail, 2010)
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2.

RESEARCH STATEMENT

Referring to the current scenario, some researchers

have reported that there is a lack of security personnel

training at stadium facilities to guarding against violence or riot (Baker et. al, 2007; Cunningham, 2007)

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2.

RESEARCH STATEMENT
Kelantan VS Selangor Malaysian Super League 2011 th January 2011, Shah Alam Stadium, Selangor. 29

OVERVIEW

BEFORE MATCH

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2.

RESEARCH STATEMENT
Kelantan VS Selangor Malaysian Super League 2011 th January 2011, Shah Alam Stadium, Selangor. 29

OVERVIEW

DURING MATCH

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2.

RESEARCH STATEMENT
Kelantan VS Selangor Malaysian Super League 2011 th January 2011, Shah Alam Stadium, Selangor. 29

OVERVIEW

AFTER MATCH

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3.

AIM AND OBJECTIVES

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3.

AIM AND OBJECTIVES

An aim of this study is to encourage an effective and compliance of stadium facilities operations and spectator safety provision which are customer oriented. In order to achieve the research aim, the following research objectives are established: 1) To identify the current implementation of stadium facilities management in Malaysia; 2) To identify the common sport facilities vulnerabilities and protective facility security measures; 3) To investigate the spectator safety awareness and satisfaction on risk associate in stadium; and 4) To extend and recommend any approach on stadium facilities and spectator safety at the stadium.
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4.

RESEARCH METHODOLOGY

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4.

RESEARCH METHODOLOGY

The mixed method technique which combines both the quantitative and qualitative research approach will be implemented in the forms of questionnaires and semi structures interview. For sampling, a set of questionnaire will be distributed to respective respondents which are stadium facilities management team and visitors.

Further, semi structure interview will be carried out within stadium facility managers, local football associations and football supporters.

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5.

SCOPE AND LIMITATION

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5.

SCOPE AND LIMITATION

Among the limitations of this study are as follows: The study undertakes to analyse the facilities condition, spectator safety awareness and satisfaction on football outdoor stadium only with particular reference to the local football league. The respondents will be the management team and visitors of outdoor stadium as follows:

1) Shah Alam Stadium, Shah Alam, Selangor;

2) Darul Makmur Stadium, Kuantan, Pahang; 3) Perak Stadium, Ipoh, Perak; and 4) Darul Aman Stadium, Alor Setar, Kedah.
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5.

SCOPE AND LIMITATION

Shah Alam Stadium, Shah Alam, Selangor.

CAPACITY

69, 372

BUILT

1994

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5.

SCOPE AND LIMITATION

Darul Makmur Stadium, Kuantan, Pahang.

CAPACITY

40, 000

BUILT

1995

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5.

SCOPE AND LIMITATION

Perak Stadium, Ipoh, Perak

CAPACITY

35, 000

BUILT

1997

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5.

SCOPE AND LIMITATION

Darul Aman Stadium, Alor Setar, Kedah

CAPACITY

32, 387

BUILT

1997

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6.

SIGNIFICANT OF THE RESEARCH

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6.

SIGNIFICANT OF THE RESEARCH

The significant of this study are expected as follows:
To enhance and understanding of local stadium facilities management and crowd safety management; To ensure that all stadium are compliance with the international and local government standard regulations; To provide a clear strategic direction on holistic management for sport events in stadium with provision to spectator safety awareness and satisfaction; To promote post-occupancy evaluation and protective facilities security measures to stadium facility managers.

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7.

REFERENCES

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7.

REFERENCES

Baker, T. A., Connaughton, D., Zhang, J. J., & Spengler, J. O. (2007). Perceived Risk of Terrorism and Related Risk Management Practice of NCAA Division IA Football Stadium Managers. Journal of Legal Aspects of Sport, Vol.13 (2), pp. 145-179. Berlonghi, A. E. (1995). Understanding and Planning for Different Spectator Crowds. Journal of Safety Science, Vol. 18, pp. 239-247. Cunningham, G. (2007). Security Management Capabilities in Intercollegiate Athletic Departments. Unpublished doctoral dissertation. The University of Southern Mississippi. New Straits Times, (2009). Stamp Out Hooliganism Before It Takes Root. Retrieved from http://findarticles.com/p/news-articles/new-straits-times/mi_8016/is_20090411/stamphooliganism-takes-root/ai_n44437785/ Schwab, A. K., Eschelbach, K. & Brower, D. J. (2007). Hazard Mitigation and Preparedness. Hoboken, NJ: John Wiley & Sons, Inc. Sime, J.D. (1999). Crowd Facilities, Management and Communications in Disasters. MCB University Press, Vol.17 No. 9/10, pp. 63-81. Social Issues Research Centre, (2009). Football Violence in Europe. Retrieved from http://www.sirc.org/publik/fvexec.html The Malay Mail, (2010). Kelantan Football Fan Dies of Breathing Difficulty at Shah Alam Stadium. Retrieved from http://www.mmail.com.my/content/52075-kelantan-footballfan-dies-breathing-difficulty-shah-alam-stadium Z. Fang et al. (2008). Survey of pedestrian movement and development of a crowd dynamics model. Fire Safety Journal 43 (2008) pp. 459465.
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THANK YOU

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