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U.S.

Senator Byron Dorgan’s


Aerospace & Defense Manufactures Roundtable

Preparing for Quality System


Certification
Discussion Topics




Quality System Development

Customer focus
Leadership
Involvement of people
Process approach
Systems approach to management
Continual improvement
Factual approach decision making
Mutually beneficial supplier relationships
Quality System Development






Quality Systems Development


Quality Systems Development


Quality Systems Development


Quality Systems Development
Quality Systems Development


Quality System Development
(ISO 9001:2000)
Quality System Development

Quality System Development
 The Process Approach


ISO 9001 Myths and
Misconceptions



ISO 9001 Myths and
Misconceptions

ISO 9001 Myths and
Misconceptions


ISO 9001 Myths and
Misconceptions

Certification Process






What is ISO 9001:2000?

Overview of ISO 9001:2000
Overview of ISO 9001:2000


ISO 9001:2000 Overview

ISO 9001:2000 Requirements

ISO 9001:2000
Balancing the Equation
4 Quality Management System

 The Core Requirement


4 Quality Management System



4 Quality Management System




4 Quality Management System



4 Quality Management System


4 Quality Management System


4 Quality Management System


4 Quality Management System
4 Quality Management System


4 Quality Management System


5 Management Responsibility


5 Management Responsibility


5 Management Responsibility


5 Management Responsibility


5 Management Responsibility
5 Management Responsibility

Corporate
Objectives

Plant 1 Plant 2 Plant 3


Objectives Objectives Objectives

Purchasing Production Engineering


Objectives Objectives Objectives
5 Management Responsibility


5 Management Responsibility


5 Management Responsibility
5 Management Responsibility

Act Do

Check
5 Management Responsibility


5 Management Responsibility


5 Management Responsibility



5 Management Responsibility



5 Management Responsibility


5 Management Responsibility


5 Management Responsibility


5 Management Responsibility


6 Resource Management


6 Resource Management


6 Resource Management


6 Resource Management


6 Resource Management


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization

7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization


7 Product Realization

8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement



8 Measurement, analysis, and improvement



8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement

 
 
 

 
 
8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement

after
8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement

Improvement!
8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement




8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


8 Measurement, analysis, and improvement


Acknowledgements
(Suggested reading)