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Presented by:Anshika mangwani (9044) Priyanka aggarwal (9056) Priyanka goyal (9057) Shivani gupta (9061) Trishnamoni gautom

(9066)

IntroductIon
Interviews vary in formality, the number

of interviewers used and in the interviewers' level of expertise and preparation. They may take place face to face or over the telephone. Whatever the format, most interviews are based on the job criteria and usually begin gently to help relax you.

(contd)
Initial questions may cover biographical

information and your career motivations before moving on to more challenging areas, such as your skills for the job.

types of interviews :
1) Admission interview
2) Job interview 3) Promotion interview

4) Stress interview
5) Reprimand interview 6) Grievance interview

7) Exit interview
8) Telephonic interview

1)

AdmIssIon IntervIew

2) Job IntervIew
Most interviews are face-to-face. The

most traditional is a one-on-one conversation. Your focus should be on the person asking questions. Maintain eye contact, listen and respond once a question has been asked.

...contd
Your goal is to establish rapport with

the interviewer and show them that your qualifications will benefit their organization. There may be a situation with more than one interviewer. Typically, three to ten members of a panel may conduct this part of the selection process.

contd
This is your chance to put your group

management and group presentation skills on display. As quickly as possible, try to 'read' the various personality types of each interviewer and adjust to them. Find a way to connect with each interviewer. Remember to take your time in responding to questions.

contd
Maintain primary eye contact with the

panel member who asked the question, but also seek eye contact with other members of the panel as you give your response.

3)

promotIon IntervIew

4)

stress IntervIew

This form of interview was more

common in sales positions and is rare today. However, you should be aware of the signals. The stress interview is usually a deliberate attempt to see how you handle yourself under pressure.

contd
The interviewer may be sarcastic or

argumentative, or may keep you waiting. Do no take it personally. Calmly answer each question. Ask for clarification if you need it and never rush into an answer.

contd
The interviewer may also lapse into

silence at some point during the questioning. This may be an attempt to unnerve you. Sit silently until the interviewer resumes the questions. If a minute goes by, ask if he/she needs clarification of your last comment.

5)

reprImAnd IntervIew

6)

GrIevAnce IntervIew

Grievance interview is a formal

communication between an employee and the management designed for the settlement of a grievance.

These differ from organization to

organization:

contd
1) Open Door Policy:- where the aggrieved employee is free to meet the top executives of the organization and get his grievances redressed. 2) One to One Interview

contd
3) Step Ladder Policy:- where the employee has to follow a step by step procedure for getting his grievance redressed. 4) Exit Window:- where the employee gets a negative response from the higher authorities and has to quit.

7)

exIt IntervIew

An exit interview is a meeting between

an employee who has resigned or been terminated and the company's Human Resources department. The type of interview is conducted when the company authorities are not satisfied with the work input and the effort of the employee.

contd
The purpose of an exit interview is to

gather employees' feedback on the work experience in order to improve working conditions and retain employees.

contd
Other uses include improving work

productivity, providing an early warning about sexual harassment, workplace violence and discrimination issues and measuring the success of diversity initiatives.

8)

telephonIc IntervIew

Many organizations will conduct

interviews by telephone to narrow a field of candidates. Telephone interviews may also be used as a preliminary interview for candidates who live far away from the job site.

contd
It is important to treat this interview

as a face-to-face conversation. Arrange for a quiet space and time to schedule the conversation. Focus on the conversation. Listen to the questions carefully before you answer. Since your voice is key, convey energy with inflection in your voice.

contd
Have a copy of your resume nearby as a

reference. Avoid using a phone with call waiting. You do not want to be interrupted during an interview. Try to use a landline phone or a cell phone that is not prone to dropping calls.

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