Belton Industrial

Thailand
Outline
• Belton
– About Belton
– Goals & Plans
– Objectives
– Policy
– Role & Responsibility
– Organization structure
– SWOT analysis
• Problems, Analysis and Solution
– Brain Drain
– Lacking of Skill
– Leader Bias
– Communication Problem
Belton
• Established in 1988
• Manufacturing sites (China, Thailand
,and Malaysia)
• Offices in USA, Singapore and china
• 20,000 employees
• Total area 1.5 million m2.
Mission
• Be a world class manufacturer
providing Top Quality & Cost
Effective component
manufacturing and EMS services.
• Quality policy
Goals
• LAR/DPPM Target of Each Commodities
• Reduce Inspection Plan Activities at IQA
• Minimize/Eliminate BIT In-House Screening
• Reduce TAT of SCAR replied in each quarter,
each commodity
• Ship to Stock Concept Implementation
Plans
• Monthly LAR/DPPM Improvement
Action Plan
• Supplier submit weekly trend
charts and inspection reports
• Standardize the naming of
component parts
Role & Responsibility
• Response for quality of mechanical and
electrical components
• Manage local & oversea suppliers
• Develop suppliers to achieve BIT
requirements
• Qualify new suppliers and yearly re-certify
• Develop General Inspection Plan for incoming
audit by using AQL sampling
• Etc.
 Organization Chart
Vice President Belton HQ
SG Tien

Director
Director Director Director Snr. Mgr. Finance & Manager
Director Director Director Manager
Manaufactu Quality HR & Accountin Internal
Engineering PMC Material NPI MIS/IT
ring Assurance Admin g Audit
(.) () (i) () ()
(.) () () () ()

• H/Up Prod. • Hook Up Eng. • HookUpCQE/ QE • Master • Purchasing • COM & BEN. • New Product • Oracle • Finance • Internal
• PCCA Prod. • FCOF Eng. • FCOF CQE/QE Planning • Sourcing • HRD Start-up System • Cost Audit
• Non HDD. • MEA Eng. • SQE • Customer • Store & • ED • RRR review • IT factory Accounting
Prod. • MSE • QC Service Logistics • Facility support • Cash
• M & P Lab • QMS • Capacity Forecast
• I.E Review
• Test Engineering
• Tooling Design
• FA & Reliability Lab
SWOT Analysis
• Strengths
– Work closely with HDD Customer/SQE to
drive the component suppliers.
– Gain the opportunity to understand the
up to date technology and quality system
of component suppliers to contribute the
BIT's organization
SWOT Analysis
Weakness
– Component suppliers will listen to HDD Customer so call
Seagate/WD more than us, BIT.
– There is a tough situation to work out with competitive
supplier. HDD Customer hold final decision both
material/quality themselves.
– BIT can not select the preferable supplier by ourselves.
– Allocation was decided by HDD Customer.
– BIT can not access to Seagate's database information of
component supplier input information ie, SCR, Mold Life
Control, Cleanliness test weekly/monthly data, LAT, etc.
– BIT also do not have the database for supplier input
information
SWOT Analysis
• Opportunity
– Supplier Benchmarking of Major
Component to lead Belton's group of turn
key supplier
– All component suppliers should develop
their own WWW to input all information
then we can access from wherever.
– To implement regional BIT/SQE for some
major component suppliers.
SWOT Analysis
Threat
– To build up a strong team working
and Belton's Culture
Brain Drain
is an emigration of trained and talented
individuals ("human capital") to other nations
due to conflicts, lack of opportunity, or health
hazards where they are living.

Brain drain can occur either when

individuals who study abroad and complete
their education do not return to their home
country, or when individuals educated in their
home country emigrate for higher wages or
better opportunities.
 The causes of brain drain are
complex and interrelated,
involving social, political, and
economic factors. The necessary
responses will therefore be varied
and cover an array of areas.
Solutions
Human Resource Management

• The discipline is based primarily on the

assumption that employees are individuals
with varying goals and needs.
• Human Resource Management is part of a
business or company which recruits, develops
and utilises an organisations personnel in the
way which would benefit the firm's objectives.
 Workmen’s compensation

• a system whereby an employer must

pay, or provide insurance to pay, the
lost wages and medical expenses of an
employee who is injured on the job.
• Employees injured on the job also
receive reasonable and necessary
medical benefits that are related to the
work injury.
Worker lack of working skills

• Cause
• Educations
• Good knowledge skills but lack of
working skills.
• Lack of technical skills.
• Technological change
Solution
• Training
• The planned and organized activity of a
consultant to impart skills, techniques and met
hodologies to employers and their employees
to assist them in establishing and maintaining
employment and a place of employment whic
h is safe and healthy
• Training involves an organized attempt to
assist learning through instruction, observatio
n, or practice.
Leader Bias
• Unequal Salary
• Unequal attention
• Unequal reward
• Misjudge
Rater Bias
• Rater evaluation depends on
– Past experience
– Own values
– Idea of different kinds of people
Type of Rater Bias
• Initial Impression
• Central Tendency
• Restrict Rating
• Lenient Rating
• Halo Effect
• Horn Effect
• Latest Behavior
• Order of Performance Goal
• Spillover Effect
• Status Effect
• Same as Me
• Different from me
• Attribution errors
• Actor-Observer Bias
• Personal Bias
Way to reduce the
bias
• Objective Measurement
• Document Coaching Experience
• Review this module
• Employee Comparisons
• Self-Appraisals
Communication
Problems
• Caused by
• Different culture
• Different language
• Lack of communication skill
• Resulting
• Misunderstanding and Error
Example of Problem
• Communication problems
- Between department
- Between different level manager
- Between company and supplier
Solutions
• Meeting or conference
• English skill training
• Motivate good relationship
between department