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Chapter 9 - 1
Bank of Madras
Slide 2007 by Christopher Lovelock and Jochen Wirtz
1770
Chapter 9 - 2
1921
Bank of Madras
Bank of Bengal
Bank of Bombay
Chapter 9 - 3
Formation of Reserve Bank of India in the private Sector India wins freedom Nationalisation of Reserve Bank of India Nationalisation of Imperial Bank of India and formation of State Bank of India SBI Subsidiaries Act passed associate banks were formed Nationalisation of 14 Banks Regional Rural banks were started Nationalisation of 6 more Banks
Chapter 9 - 4
2002
Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (Sarfaesi Act) was passed for easy recovery.
2007
Post-Independence Era
Banking sector playing significant role in the overall development of the Indian economy
Chapter 9 - 6
Retail banking
Universal Banking
Business Banking
Banking Activities
Investment Banking Corporate Banking Dealings
Private Banking
Chapter 9 - 7
2. Banking Statistics
Chapter 9 - 8
in Crore)
Branches
Deposits
Advances
1569
893 4314
948
291 2627
966
219 1813
6596
1666 8262 80%
3866
774 4640 83%
2998
574 3572 84%
Chapter 9 - 9
Creation of credit
Focus on rural and semi-urban development
Chapter 9 - 10
Milestones, Post-Nationalization
Focus shifted from trade & business to Agricultural farm credit and small scale industriesSocial Control over Banks was introduced- National Credit Council was set up to set lending targets for commercial banks Lead bank System was launched to provide thrust to rural and backward areas Deposit Insurance and Credit Guarantee Corporation was established IRDP Integrated Rural Development Programme was launched to benefit the rural populace Scheme for Self Employment for Educated Youth was introduced Introduction of Capital Adequacy norms under Basle committee Financial sector reforms introduced Securities Scam- shocked the banking system and capital markets
Services Marketing 6/E Chapter 9 - 11
1970
Roles
Promotion of export trade Financial inclusion and micro finance Payment & settlement system Foreign exchange transactions Reducing concentration of wealth
Encouraging students for higher education Effective use of technology for world standard banking Liberalised Housing Loans for better standard of living
Chapter 9 - 12
PSB
State Bank group: SBI and 5 associates; ( SB Saurashtra & SB Indore since merged) Nationalised banks-19
Others
Private Sector Banks: Old and New generation-26 Foreign Banks-21 Regional Rural Banks Co-operative Banks
Chapter 9 - 13
Technology Adoption
The growth new technologies over the past ten years has triggered a revolution in the banking sector in a big way Out of 27 PSBs 15 have been fully computerised ATMs all over the country Internet Banking Electronic Payment services Electronic fund Transfer-NEFT
Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 14
Technology..
RTGS MICR Clearing Technology Phone Banking Mobile Banking Cheque Truncation Data Warehousing & archiving Data Mining Effective MIS systems
Chapter 9 - 15
Bancassurance
Cross selling
Latest trends
Private banking & Wealth Management- Citi Bank episode has brought a stigma recently Mobile Banking - future in financial inclusion 70 crores mobile connections promises ample scope for banking for everyone in their handsets Consolidation in banking industry Scope for Mergers & amalgamations
Chapter 9 - 18
Chapter 9 - 19
Chapter 9 - 20
Challenges Ahead
Successive drive the socio-economic agenda of the govt. Rethinking on branch expansion: now there is trend to go back to brick& mortar from click & mouse banking Unbanked areas still remains unattended Banks looking for only profitable avenues/centres Ensure continuity with change Equip youngsters to be good leaders in the next decade where massive retirement is taking place Value systems to be in place for social commitments and effective management of public money
Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 21
Conclusion
Chapter 9 - 22
Questions?
Good day!
Chapter 9 - 23