+ tiquettes E

& Dressing For Interview

Entrepreneurship & Management Processes International

What Are ETIQUETTES?

As per OED Conventional rules of social behavior. Customary behavior of member of group towards each other. The unwritten code governing these (e.g. Medical Etiquettes).

Etiquettes at Work Place

Etiquettes mostly emanate from the work culture of the organization.

The work culture is reflected in the mission vision and values of top management

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Language & Communication
Words Tone Body Language Brevity Emails and Social websites Reciprocity

Personal Habits
Spitting Yawning Sneezing Coming too close Touching

Etiquettes At Work Place

Senior- Junior Relationship

Nature of Organization Flat or Linear Implementation of Rules Leading by examples Empathy Segregation Calling by Names

Neatness & Cleanliness

Reception, greetings Time Management & Punctuality Office Etiquettes Greetings Dress Code Telephone Etiquettes Team spirit and We attitude

Examples
Hindustan OfficerLtd. ( HLL) Defence Lever Uniliver
Safety Honor and Welfare of your Country comes first, always and The mission of our company, customers millions Lever saw it, is to Concern for the ultimate as William hasketh of them. every time. make cleanliness the intermediateto lessen work fortrade. Concern for commonplace, customers the women, to foster Safety welfare and comfort of the troops you command come next, health and to for the suppliers. contribute Concern every time.to personal attractiveness, so that life may always and be more enjoyable for the people who use our products. Concern for the employees. Your own safety and comfort come last, always and every time. Concern for the shareholders. Concern for national aspirations Indias future.

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Dos: Before the interview

Get a good nights sleep, eat proper breakfast.

Be punctual, never be late:

Familiarize yourself with route. Keep margin time for traffic jams and parking.

If necessary visit the place before hand.

Call up if you are stuck.

Do confirm appointment before hand. Report to the reception. Carry all papers properly in a file. Carry call up letters as well. Carry additional copies of CV. REMEMBER: There is never a second chance to make a first impression.

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Dos: During the interview

Smile Practice smiling. Proper greetings. Liberally use the words Thank you, Please, & Sorry(only if required).

Maintain eye contact when talking.

Ask question but dont ask them unless they ask you Do you have any questions. DO NOT ask embarrassing questions.

Close the Conversation/ Interview with Smiles & Thanks.

Do replace the chair.

Entrepreneurship & Management Processes Internati

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Donts: Before the interview

Do not be late.
Show impatience. Chew gums, smell of cigarettes.

Do not enter without permission.

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Dos: During the interview

Do not sit down unless you are asked to sit down. Say THANK YOU.
Do not force a handshake. Do not do a NAMASTE. Dont be nervous. Dont display negative body language. Do not start talking about salary and packages, unless the interviewer starts the topic. DO NOT MAKE NEGATIVE CONTACTS ABOUT PAST EMPLOYER. Do not yawn, sneeze or cough without covering your mouth with a handkerchief. Do not play with objects. Do not fold your arms.

DRESS SENSE
Dos

Proper haircut.
Shave a must Follow dress sense-Summer/winter. Always carry a clean handkerchief. Keep accessories & ornaments to the minimum. Display taste, avoid show off. Dress in a professional way. Follow dress code.

Entrepreneurship & Management Processes Internati

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Dos

Wear white shirts only.

Always have spare white shirts. Girls may wear pastel colors ( very light pink, yellow, blue green).

Stand in front of mirror & check.

Seek comments.

Entrepreneurship & Management Processes Internati

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Donts

Dont wear: Loud ornaments Strong perfumes Ill fitting clothes / shoes. New clothes (try before hand). Dont wear kind of clothes/ornaments as if you are going for party / marriage. Men: Dont wear earrings / tattoos. Women: Do not to wear flashy ornaments or nail polishes. Must not have loose hair.

Entrepreneurship & Management Processes Internati

+ Thanks

for your patience listening