Frederick I.

Herzberg
(1923-2000)
My Biography

His
Theory

By Yamila Fernández
&
Melissa Cantini
 Biography
• Herzberg was born in Lynn, Massachusetts on April 18, 1923.
• He did his undergraduate work at CCNY and then obtained
graduate degrees at the University of Pittsburg.
• Herzberg was professor of management at Case Western Reserve
University where he established the Department of Industrial Mental
Health.
• It was noted that "The Father of Job Enrichment" and the originator
of the "Motivation-Hygiene Theory" "became both an icon and a
legend among post-war visionaries such as Abraham Maslow, Peter
Drucker and Douglas MacGregor.
• His book, Work and the Nature of Man was listed as one of the 10
most important books impacting management theory and practice in
the 20th century.
In this article we may read that he was
Considered the “world’s greatest
Authority on innovative management”.
 Theory
• Frederick contributed to human relations and motivations with two theories
based on hygiene and motivations.

http://www.youtube.com/watch?v=o87s-2YtG4Y
 Factors
• The hygiene factors
includes:
– The organization • The motivation factors:
– Its policies and its – Achievement
administration – Recognition of
– The kind of achievement
supervision received – Interest in task
by the workers
– Growth and
– Interpersonal
advancement to
relations
higher level tasks.
– Salary
– Status
– Job security.
Both of these approaches (hygiene and motivation) must be done
simultaneously. Treat people as best you can so they have a
minimum of dissatisfaction. Use people so they get achievement,
recognition for achievement, interes, and responsibility so they can
grow and advance in their work.
Herzberg's Motivation – Hygiene
Theory
FREDERICK HERZBERG devised his
theory in 1959.  His research
involved studying accountants
and engineers.  He felt that there
were two types of factors
affecting motivation and job
satisfaction, namely hygiene and
maintenance factors
("dissatisfiers"), and motivators
or growth factors ("satisfiers"). 
 Effects on work groups of working
environment
• It will determine whether the group achieves the
objectives set by the organization.
• It will determine whether the degree of
cooperation provided by the group.
• It will motivate the group to give their best.
• It will determine whether the human relations
within an organization are good or bad.
• Ant finally, it will also affect the relations
between management and trade unions.
 As a conclusion we can remind
that the motivation factors are…

– Achievement
– Recognition of achievement
– Growth / advancement
– Interest in job
– Payment