Supervlslon and Leadershlp

LecLure presenLed by Sr uma Lal

Supervlslon
W Lnsurlng LhaL sLaff adhere Lo sLandards
proLocols pollcles and procedures
W Cverseelng and malnLalnlng face Lo face
conLacL wlLh subordlnaLes
W Concerned wlLh worklng wlLh oLhers and
Lhrough oLhers
Leadershlp
W Leadershlp ls Lhe process of lnfluenclng oLhers
Lo achleve goals
W LffecLlve leadershlp ls concerned wlLh
supporLlng guldlnglnfluenclng and lnsplrlng
oLhers
@heorles of Leadershlp
< @ypes of Leadershlp
< 1AuLocraLlc Leader maklng declslons and uslng
power Lo command and conLrol oLhers
< 2uemocraLlc parLlclpaLory wlLh auLhorlLy
delegaLed Lo oLhers uses experL power
< 3Lalssez falrepasslve and permlsslve Leader
defers declslon maklng
< Low producLlvlLy and feellngs of frusLraLlon are
assoclaLed wlLh Lhls Lype of leadershlp
Alms and funcLlons of supervlslon
W 1 @o faclllLaLe a llnk beLween Lhe Lop managemenL and acLual
operaLlons Lhrough Lhls llnk workers can communlcaLe wlLh
Lhe Lop managemenL
W 2@o achleve organlzaLlonal goalssupervlsors dlrecL people
whaL Lo do
W 3@o conLrol acLlvlLles supervlsor ensures LhaL Lhe rlghL Lhlngs
are done and faclllLaLes correcLlon aL Lhe same Llme
W 4@o faclllLaLe personal developmenLsupervlsors recognlze
and lnform managemenL who need Lralnlng and developmenL
W 3@o promoLe welfare of Lhe subordlnaLessupervlsor
monlLors and and flnds ways Lo faclllLaLe subordlnaLes welfare
aslc polnLs ln good supervlslon
W locused on lmprovemenL of work
W Should occur aL all levels
W ased on Lhe needs of lndlvlduals whlch have been deLermlned ln cooperaLlon
(muLual undersLandlng of poslLlons)
W Should be conLlnous
W @echnlques used ln good supervlslon are democraLlc ln naLure lnvolvlng Lhe groups
ln plannlng and declslon maklng and problem solvlng
W needs good communlcaLlon skllls conLlnuos lneracLlon ls necessary
W e wllllng Lo llsLen Lo Lhe subordlnaLes
W locus on moLlvaLlon of workers Lo seek asslsLance and develop
W 8especLs Lhe lndlvldualLy of Lhe sLaff member and Lhe paLlenLs
W lavors lmparLlallLy warm and slncere relaLloshlp
W All of Lhese creaLes a soclal psychologlcal and physlcal aLmosphere poslLlvely ln
whlch Lhe lndlvlduals are free Lo funcLlon aL Lhelr besL level
@ools of supervlslon
< 1CbservaLlonparLlclpaLlon non parLlclpaLlon
< 2conference small groups are evaluaLed
< 38ecords revlew evaluaLe progress and ldenLlfy
deflclency
< 4MeeLlngs glve dlrecLlonencourage sLaff Lo volce
Lhemselves [olnL problem solvlng creaLe an
aLmosphere conduclve Lo lnLervlew
< 3lnLervlewlndlvlduals feel free Lo Lalk guldance and
counselllng flnal evaluaLlon
< 6CuesLlonnalre/Cplonlonnalrevlews of workers
glves new ldeas and clarlfles mlsconcepLlons
ConLlnued
W 7AnecdoLal noLes lncldenLs noLed aL Lhe
Llme of occurance
W 8CrlLlcal lncldenL reporLswhen someLhlng
crlLlcal happens a reporL ls prepared and
noLed workers counselled correcLed or
dlsclpllned
W 9Shared vlslLs supervlsors dlvlde Lhelr
supervlsory areas and look aL dlfferenL areas
aL dlfferenL Llmes
Leadershlp
W 1Leadershlp ls Lhe process of lnfluenclng
oLhers Lo achleve goal
W 2LffecLlve leadershlp ls concerned wlLh
supporLlng guldlng lnfluenclng and lnsplrlng
oLhers
ood leadershlp skllls
W 1seL good examples
W 2laclllLaLe good communlcaLlon
W 3SeL work expecLaLlons and sLandards
W 4uevelop Leam splrlLs
W 3lnvolve workers
W 6MoLlvaLe workers
W 7upllfL workers morale
ConLlnued
W 8AccepL responslblllLy
W 9Share Lhe rewards
W 10 Pave a clear vlslon
W 11e wllllng Lo grow
Common leadershlp LralLs
W 1possess lnlLlaLlve and Lhe ablllLy Lo percelve and
sLarL courses of acLlon noL consldered by oLhers
W 2CreaLlvlLy ls an asseL Lhe ablllLy Lo Lhlnk of new
soluLlons Lo problems and ldeas of new ways Lo be
producLlve
W 3LmoLlonally maLure wlLh lnLegrlLya sense of
purpose and dlrecLlonerslsLancedependablllLy and
ob[ecLlvlLy
conLlnued
W MaLure leaders do whaL Lhey say and are
conslsLenL ln Lhelr acLlons @hey spread
enLhuslasm Lo followers Leaders are effecLlve
problem solvers @hey handle dlfflculLles LhaL
confronL Lhem
ConLlnued
W Leaders parLlclpaLe ln soclal acLlvlLlesLhey can
soclallze wlLh all klnds of people and adapL Lo
varlous groups
W @hey are approachable frlendlyand helpful
galn confldence and loyalLy of oLhers ln such
a way LhaL makes people Lo cooperaLe
@ypes of leadershlp
W 1AuLocraLlcleader maklng declslons and
uslng power Lo command and conLrol oLhers
W 2uemocraLlcparLlclpaLes wlLh auLhorlLy
delegaLed Lo oLhers uses experL power
W 3Lalssezfalrepasslve and permlsslve leader
defers declslon maklng
Leadershlp sLyles
Au@CC8A@lC
SLrong conLrol
lve orders
uoes declslon maklng
ulrecLlve
losLers dependancy
uLMCC8A@lC
W Less conLrol
W Cffers suggesLlons
W Makes suggesLlons
W roup does plannlng
W arLlclpaLlve
W losLers lndependence
LAlSSLZlAl8L
W no conLrol
W non dlrecLlve
W AbdlcaLes declslon maklng
W no plannlng
W unlnvolved
W losLers chaos
CWL8
W 1 ower ls Lhe ablllLy Lo lnfluence oLhers ln Lhe
efforL Lo achleve goals
W 2 nurses lnfluence paLlenLs Lo lmprove Lhelr healLh
W 3 @eachlng paLlenLs and Lhelr famllles on healLh
lnformaLlon Lo change behavlor
W 4 lnsLrucLlng colleagues abouL new pollcy belng
lmplemenLed ln a nurslng unlL3
W 3 Coachlng a nurse Lo lmprove hls or her
performance
@LS Cl CWL8
W 1 Coerclve powerbased on fear coerclon and
Lhe ablllLy Lo punlsh
W 2 8eward powerbased on Lhe ablllLy Lo granL
reward and favors
W 3 LxperL powerresulLs from knowledge and
skllls
W 4 LeglLlmaLe power possessed by one's
poslLlon
conLlnued
W 3 8eferenL powerresulLs from followers
deslre Lo ldenLlfy wlLh a powerful person
W 6 lnformaLlon powerpossesslon of selecLed
lnformaLlon LhaL ls needed by oLhers
W 7 ConnecLlon powergalned by assoclaLlon
wlLh people percelved as powerful
8eferences
W oderWlseS(2003)leoJloq ooJ moooqloq
lo ootsloq (J
tJ
ed)SL Louls Mosby
W @womey Ann marlner (2004)-otsloq
moooqemeot ooJ leoJetsblp (7
Lh
ed)SL Louls
Mosby