DECISION MAKING & IMPLEMENTATION

By Prof.B.G.Varma NICMARs - CISC Hyderabad.

Decision Making
Definition: A process of judgment making for implementation after taking into consideration the facts, feelings, opinions, and circumstances of an issue related to an individual/group/organization.

The Best way of Making a Decision Consultative & Participative way of Making a Decision Decision making is a Collective Responsibility Individual ability with out collective responsibility is a liability to the organization.

The Risk of Not Making Decision

The fact is that, the risk of not making a decision is probably greater than the risk of making a decision. There is always a choice for making a decision. Even if there is not a choice for not making decision.

3 Abilities for Achievements

Ability to Make a Decision Ability to Implement the Decision Ability to follow up till to get the desired Results.

How to Make a Decision

1. Get the Facts
Review the record/history/experience Find out what Rules and Customs Apply Get opinions and feelings Be sure that you have the whole story.

How to Make a Decision

2.Weigh the Facts
Fit the facts together Consider their bearing on each other Check practices and policies What possible alternatives are there?
Consider objective & effect on individual/ Group / organization.

Do not jump to conclusions.

How to Get Opinions and Feelings

1. Dont Argue
Is anything ever satisfactorily settled by an argument?

2. Encourage people to talk about what is important to them.

Opinions and feelings are facts to the persons who hold them

How to Get Opinions and Feelings

3. Dont Interrupt
If you are telling a story, do you like to be interrupted? Without all the facts, is it possible to spell your action.

4 .Dont do all the Talking yourself

Be a Good Listener. Your interest must be real.

How to Make a Decision

3.Take Action
Are you going to handle this yourself? Do you need help in handling? Should you refer to your Superior? Watch the timing of your action

Did your action help organization.

Best Practices for Effective Decision Making

Positive Thinking Focusing on Vision, mission, Values Goal determination Participative & Consultative culture Patience Listening & Tactful Priorities Selection Win-Win Approach Empathy Vision Application of Creative & Innovation

Decision Implementation
Explain the need for implementation of the decision. Involve the people concern Share the information before implementation Follow up the progress periodically Make up the short falls Develop the feed back system both formal and informal Review the results

Thank you