EF QM,

ISO 9 001:2000
vs CMM I

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 EFQM

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 EFQM Ove rview
Equiv alent C MM/ SW
Coverage

Enablers Results

People People
Management Satisfaction

Policy and Customer Business

Leadership Strategy Processes Satisfaction Results
Impact on
Resources
Society

Innovation and Learning

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 EFQM Ove rview
Equiv alent C MMI
Coverage

Enablers Results

People People
Management Satisfaction

Policy and Customer Business

Leadership Strategy Processes Satisfaction Results
Impact on
Resources
Society

Innovation and Learning

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 ISO
9001: 20 00
vs
CM M
Integrati on

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 CMMI Over view
Process
Level Process Areas
Characteristics
Causal Analysis and Resolution
Focus is on quantitative
Organizational Innovation and Deployment
continuous process
Optimizing improvement

Process is measured
Quantitative Project Management
Quantitatively and controlled Organizational Process Performance
Managed
Requirements Development
Integrated Project Manageme
Process is characterizedTechnical Solution Integrated Teaming
Product Integration
for the organization and Organizational Environment
Defined is proactive Verification For Integration
Validation Integrated Supplier Managem
Organizational Process Focus
Risk Management
Decision Analysis & Resolutio
Organization Process Definition
Organizational Training
Requirements ManagementConfiguration Manageme
Process is characterized
Project Planning
for projects and is often Measurement and Analy
Managed
reactive Project Monitoring and Control
Supplier Agreement Management
Product and Process Quality Assurance
Process is unpredictable,
Initial poorly controlled, and
reactive
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 IS O 9001:2000
vs CM MI
ISO 9001:2000
 No explicit requirements for
 Institutionalization
 Creating and maintaining organizational process assets
– Organizational Measurement Repository
– Database of good and best practices
 Misses details for the following process areas
– Organizational Training
– Risk Management
– Decision Analysis and Resolution
– Organization Process Performance
– Quantitative Project Management
– Organization Innovation and Deployment
– Causal Analysis
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 IS O 9001:2000
vs CM MI - 2
CMMI
No explicit requirements for
 Customer Focus and Customer Satisfaction
 Management representative responsible for
quality management
 Infrastructure (buildings, workspace,
equipment,etc)
 Customer property
 Control of monitoring and measuring devices
(weak correlation)

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 The Support of
CMMI to ISO
9001: 2000
Organizations at the CMMI Maturity Level 3 will
be ready for ISO 9001:2000 registration with
minor adjustments
Organizations registered as ISO 9001:2000
compliant will require additional effort to reach
the CMMI Level 2 or 3

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 Synerg etic
Implementati on
Appr oach
Develop Infrastructure
Ensure successful implementation of all Generic
Practices GP 2.1 – 2.10 and 3.1 – 3.2
Implement missing points from ISO Clauses 4.0 –
Quality Management System and 5.0 –
Management Responsibility
Establish SEPG and Management Steering Group
Develop the Organizations Set of Standard
Processes

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 Synerg etic
Implementati on
Appr oach - 2
Select Process Areas that contribute to ISO
registrations – Clause 7.0
Requirements Development
Technical Solution
Requirements Management
Product Integration
Verification
Validation

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 Synerg etic
Implementati on
Appr oach - 3
Select Process Areas that are enabling
Process Areas:
Configuration Management
Process and Product Quality Assurance
Measurement and Analysis
Project Planning
Project Monitoring and Control
Supplier Agreement Management

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 Synerg etic
Implementati on
Appr oach - 4
Implement specific ISO requirements
Management representative
Work Environment (See People CMM)
Implement Risk Management and Decision
Analysis and Resolution in order to solidify the
management and technical practices

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