MENTORING AND COACHING

By Team A 1. Name of the BHARTI SHARMA- bhartisharma8587@gmail.com 2. Name of the HARPREET KAUR-harpreetcheema_1987@yahoo.co.in 3. Name of the JASMINE WALIA- Jasmine.walia1@gmail.com 4. Name of the RAJAT NAGAR- rajat_nagar@hotmail.com 5. Name of the VAIBHAV SHARMA-vaibhav54@gmail.com

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

INDEX

CONTENTS

1. Introduction to coaching

2. Qualities
3. Types 4. Introduction to mentoring

5. Qualities
6. Mentee 7. Differences

8. Relations
9. Conclusion
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COACHING
The coach is more of a tutor, observing your work and actions, providing comments on execution, and teaching skills which may be lacking. Coach can come from many sources. A coach can be a colleague, a manager, or an employee, and doesn't have to come from the same function or division in which you work.

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COACHING
QUALITIES OF A GOOD COACH: Method of guiding trainee as a coach. Mutually agreed goals. Review performance. Suggest changes, if any. Effective coaching includes Good communication. Motivation. Coach acts as a model. Responsible coach. Recognition & reward.
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COACHING
1. 2. Advantages Learning by doing. It exists even when no executive development programme exists. Periodic evaluation. Useful in orientation of new executives and in developing operative skills. Close interaction between trainee and employee. Disadvantages Perpetuate current managerial styles and practices. Require superior to be a good teacher and guide. Worries of daily routine. Sufficient time to make mistakes and learn from experience.

1. 2. 3. 4.

3. 4.

5.

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COACHING

CALL CENTRE

SPORTS HEALTH

BUSINESS

COACHING

PERSONAL LIFE TRANSFORMATIIONAL

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COACHING
For example,a coach may come from the company's personnel or training function.Some senior executive hire an outside consultant to act as their coach.It is critical in the coaching relationship for the coach to have opportunities to observe your work and for you to respect the coach and be open to feedback. There is a widespread use of coaching in organisations(79%).Use of coaching as a development tool has seen rapid growth in recent years 77% of respondents reported that their organisations use of coaching has increased in the last few years.
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

MENTORING
The mentor acts as your counselor providing advice on career paths, development opportunities,an overview of what it takes to become a leader in the company.He is a senior manager, at least two levels above you in the organization.He must have broader experience in the company and the ability to place you into assignments that will help with your development. For example, a publisher had a mentor when he first joined a large publishing company-Once a month, he had lunch with his mentor, a senior vice president in the company.He learned more about the publishing industry and how the company really worked at those lunches than he could have in years if he had to discover all of it by himself."
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

MENTORING
WHY BE A GOOD MENTOR? Satisfaction in knowing you had an impact on someones professional and personal development. Develops leadership skills and builds confidence. A link with the younger generation! Get a fresh perspective from your mentee. Recruit students and increase productivity. Help develop your professional network. Receive recognition from peers and superiors.

A critical element in the mentoring relationship is a mutual respect between you and your mentor.
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

MENTORING
QUALITIES OF A GOOD MENTOR: A patient listener and eagle-eyed who Inspires trust Gives advice without dictating actions. Encourages independence yet offers support. Offers constructive criticism as well as compliments.

Open and honest.

A good role model through actions and words. Willing to spend time, reach out, and share.

An effective intermediary.

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

MENTORING
MENTEE- An individual who has chosen or been assigned a mentor by their organization QUALITIES OF A GOOD MENTEE Willing to be mentored Asks Questions Strives to give his/her best at all times Accepts criticism graciously Learns from mistakes Has courage to try new things Accepts responsibilities Open and honest Respectful and grateful Listens, watches, learns, grows
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

MENTORING
Q.WHY BE A GOOD MENTEE? 1. Have an ally to help you through many hurdles 2. Benefit from another persons experiences 3. Opens networks that would otherwise be closed 4. Life-long help with career advancement 5. Practice for being a good mentor A mentor is like a tattoo, it stays with you forever.
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MAIN TITLE

DIFFERENCE
Slide in Scrap.ppt

Mentor Focus Role Relationship Source of influence Individual Facilitator with no agenda Self selecting Perceived value

Coach Performance Specific agenda Comes with job Position

Personal
returns Arena

Affirmation
/learning Life

Teamwork
/performance Task related

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

Various processes:
Individual and management development can take place in many forms, some delivered by managers and some by internal or external coaches, or mentors. Robert Dilts defines the different activities as follows: Guiding: the process of directing an individual or a group along the path leading from present state to a desired state Coaching: helping another person to improve awareness, to set and achieve goals in order to improve a particular behavioural performance Teaching: helping an individual or group develop cognitive skills and capabilities Mentoring: helping to shape an individuals beliefs and values in a positive way; often a longer term career relationship from someone who has done it before Counselling: helping an individual to improve performance by resolving situations from the past.
Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

COMPARISON Both mentoring and coaching must be viewed as longterm relationships -- a commitment of two years should be obtained before the relationship is established. These two roles, whether performed by one person or two, are an essential ingredient in your career development. .

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

CONCLUSION
Coaching your employees will make you a better manager and a more valuable company employee, and can only help you in your own career development. It is a part of new performance-led culture of employment rather than traditional employment model of job security Both process & solution suiting our times.Effective mechanism for enabling an organisation to meet competitive pressures, plan for success & bring change.

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009

MENTORING AND COACHING

THANK-YOU

Team DTeam A Glass Ceiling Effect Session#7 OB1 PGDM1A 9-11 August 15, 2009