PRESENTED BY:-

SOVRAJ SAHA 10DM059

COMPANY OVERVIEW
y y y y y y y

Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with clients to help them become high-performance businesses and governments. Approximately 236,000 employees. Having clients in 120 countries. Offices and operations in more than 200 cities in 54 countries. Net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Pierre Nanterme is Chief Executive Officer, Jo Deblaere is Chief Operating Officer, Pamela J. Craig is Chief Financial Officer.

HISTORY
Started in the 1950, a pioneer in the new world of information technology. y Initially called Andersen Consulting, Accenture was formally established in 1989. y Accenture became a public company on July 19, 2001, when it listed on the New York Stock Exchange under the symbol ACN. y The company built its reputation primarily as a technology consultant and systems integrator.
y

THREE BASIC FUNCTIONS

y

MANAGEMENT CONSULTING

With 16,000 management consultants globally, Accenture Management Consulting helps clients identify and deliver value with pace, certainty, and strategic agility.

TECHNOLOGY

Accenture combines deep technology expertise and industryspecific insights into how technology impacts people and processes to deliver solutions that help clients achieve business outcomes with agility, speed and certainty.

OUTSOURCING

How Accenture helps Clients?

The company using its industry knowledge, service offering expertise and technology capabilities helps the customers in the followings ways: Enter New Market. y Increase revenues in existing market. y Improve operational performance. y Deliver their products & services more effectively and efficiently.
y

FEW MORE FACTS

Accenture's clients span the full range of industries around the world and include 92 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. y Accenture delivers its services and solutions through 19 focused industry groups in five operating groups:
y

1. 2. 3. 4. 5.

Communications & High Tech( Media & Entertainment, Electronics, Communications,etc.) Financial Services (Banking, Insurance, Capital Market) Health & Public Service (Health, Public Service) Products(Consumer goods & services, Automotive, Industrial Equipment, Infrastructure,Transportation, etc) Resources(Chemicals, Energy, Natural Resources, Utilities)

SCOPE
y y y y y y y y y

Airline Automotive Banking Capital Market Chemicals Consumer Goods & Services Energy Electronics & Hightech Logistics

y y y y y y y y y

Financial Services Health Mining Postal Insurance Media & Entertainment Retail Social Security Travel

FEW MORE FACTS(contd) FACTS contd)

Activity FISCAL 2011 14,924,187 FISCAL 2010 12,371,268 % GROWTH % of TOTAL FY11 NET REVENEUS 59

Consulting

+17%

Outsourcing

10,582,849

9,179,300

+13%

41

TOTAL

25,507,036

21,550,568

+15%

100

VALUES
y y y y y y

Stewardship Best People Client Value Creation One Global Network Respect for the Individual Integrity

OUTSOURCING
Accenture enables high performance through outsourcing management. y Its experience and global capabilities make it a world leader in application outsourcing, infrastructure outsourcing, business process outsourcing and bundled outsourcing. y Accentures global outsourcing services touch every industry and business process. y They have a aim to transform their clients operations, smarter, faster and cheaper, while working with visionary organizations to define innovations in strategic outsourcing.
y

OUTSOURCING SERVICES
Bundled Outsourcing y Application Outsourcing y Infrastructure Outsourcing y Business Process Outsourcing y Finance & Accounting BPO y Procurement BPO y Supply Chain BPO y Human Resource BPO
y

OUTSOURCING SERVICES
Credit Services BPO y Network BPO y Global Delivery y Engineering BPO y Insurance BPO y Industry-Specific BPO y Learning BPO y Health Administration BPO
y

MAJOR SUCCESS
y

Marriott International: Web Services

Accenture helped them implement a platform that supports 9 websites in 7 languages. As a result, these new websites are on target to exceed $7 billion in sales in 2011, making Marriott.com one of the top 10 retail websites in the world.
y

New York City 311: Public Service Call Center Solutions

Accenture along with the citys Department of Information Technology and Telecommunication (DoITT), led multiple teams to quickly and efficiently build and launch the new Customer Service Center and 311 hotline.

MAJOR SUCCESS
y

Unilever:Transforming Business Processes with SAP Solutions

Sirius It is involved in developing and deploying a harmonized process model based on an SAP solution that would bring the operational model for One Unilever to life. Mountain It focused on forming a standardized supply chain model for Unilever Europes businesses in 24 countries led by a dedicated supply chain company and based on the SAP R/3 platform. Accenture also helped the company in integrating and steam-lining its Logistics activities in its South African division.

1.

2.

MAJOR SUCCESS
y

Accenture is also helping Unilever align its business groups on one SAP platform across the globe.

Royal Shakespeare Company

Accenture helped the RSC define and understand its priority audience segments, and also helped the company select the technology that integrates box office, marketing and fundraising data around a single customer database. The new analytical capabilities that have increased the core audience base by 30 percent. The number of RSC's Stratford ticket buyers has increased by more than 50 percent, to more than 320,000.

ACHIEVEMENTS
For the fourth year running, the International Association of Outsourcing Professionals (IAOP) has ranked Accenture as the top outsourcing service provider globally. y Independent research firm Forrester Research Inc. designated Accenture as a leader in the global IT infrastructure outsourcing marketplace in March 2011. y Accenture was named Leader among comprehensive Finance & Accounting (F&A) BPO service providers, according to Gartner in the report Magic Quadrant for Comprehensive Finance and Accounting BPO in June2011
y

ACHIEVEMENTS (contd) contd)

Accenture HR BPO Services has received a Positive rating, in Gartners Market Scope for Comprehensive HR BPO, published June 29, 2011. y Out & Equal recognized Accenture with an Organizational Award for Workplace Excellence in 2011. y In 2011, Great Place to Work Institute ranked Accenture No. 20 on its World's Best Multinational Workplaces list. y Newsweek's third annual Green Rankings included Accenture in 2011 as No. 7 in the U.S. 500
y

HIGH PERFORMANCE. DELIVERED.