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KINDS OF INFORMATION SYSTEM Strategic level Management level GROUPS SERVED Senior Managers
Middle Managers
Knowledge level
Knowledge workers:
Are people who hold formal university degrees and who are often members of recognized professions such as engineers, doctors. Their jobs consist of creating new information and knowledge.
3.Office systems
Knowledge level Office systems :
computer systems, as word processing ,electronic mail systems, and scheduling systems, that are designed to increase the productivity of data workers in the office by supporting the coordinating and communicating activities of the typical office. Data workers: Has less formal advanced educational degrees than knowledge workers and tend to process rather than create information. They consist of secretaries, filling clerks.
(ESS)
Management information
systems
(MIS)
(DSS)
Knowledge Systems
(KWS)
(TPS)
TPS
SEMI-STRUCTRED
MIS
BUDGET
PREPARATION
DSS
UNSTRUCTURED PROJECT SCHEDULING FACILITY LOCATION
KWS
ESS