Académique Documents
Professionnel Documents
Culture Documents
Outline
y Goal: Match Person & Job y Definitions y Format of a Job Description y Format of a Task Statement y Job Analysis Process y New Views of Job Analysis
Definitions
y Job Analysis: the process of collecting & analyzing
duties performed by a job y Job Specification: a document that identifies the qualifications required by a job
Definitions (more)
y Task: a unit of work activity performed by a worker
within a limited time period y Duty: several related tasks that are performed by a worker y Position: the set of all tasks & duties performed by a worker y Job: a group of identical positions
Task Statements
(Present-tense verb)
y Example: Supervise
operation of bar
information
y Example:
to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
7
http://krypton.mnsu.edu/~schumann /www/teach/sample_job_descrip.pdf
y Optional: Put the Task Statements in order of: y Task performance y Task importance y Amount of time spent on each task y No order, but group related tasks
10
Tasks & duties performed on the job Qualifications required by the job
y Identify sources of job data y Job incumbents: observation, interview, questionnaire y Supervisor of job: interview, questionnaire y Other sources
11
Simplest method of job analysis Collect qualitative data (no numbers) Examples:
y y y
Fisher, Schoenfeldt, & Shaw (2006), Figure 4.2, pp. 148 149 http://krypton.mnsu.edu/~schumann/www/teach/sample_job_descrip.pdf http://www.jobdescription.com
motion studies)
y
Functional Job Analysis (FJA): adds to the Job Description 7 scales (numbers) that measure: y 3 worker-function scales: % of time spent with: y Data y People y Things y 1 worker-instruction scale y 3 scales that measure the general educational requirements: reasoning, mathematics, & language
13
Position Analysis Questionnaire (PAQ) y Standardized questionnaire y Questions focus on worker activities on the job y For non-managerial & non-professional jobs y http://www.paq.com/?FuseAction=Main.PAQProgram Professional and Managerial Position Questionnaire (PMPQ) y Standardized questionnaire y For professional & managerial jobs y http://www.paq2.com/pmpqmain.html
14
O*NET: Occupational Information Network database y Developed by the US Department of Labor y Standardized descriptors of skills, knowledges, tasks, occupation requirements, and worker abilities, interests, and values to assist you in building accurate job descriptions y O*NET Resource Center: http://www.onetcenter.org/ y O*NET Online: http://www.onetcenter.org/ y Team Project Suggestion: Use O*NET Online as a resource in your Team Project to help write the job description
y
Task Inventory Procedure y Questionnaire with a master list of possible tasks y Check-mark the tasks done by the job Other structured Job Analysis procedures: y Critical Incidents Technique y Ability Requirements Scales y Personality-Related Job Analysis Procedures y Cognitive Task Analysis List of Job Analysis questionnaires with brief descriptions: http://www.hr-guide.com/data/G012.htm
16
Phase 4: Assessment
y Evaluate the Job Analysis project y Continuous improvement: learn from both successes & mistakes to continuously get better
y
Did the project finish on-time and under-budget? y If not, what went wrong? What would you do differently? Did you collect the correct information? y What additional information would you collect if you did the project over? y What information would you not collect? Are the Job Descriptions being used as intended? y If not, what s missing to make them useful?
18
Instead of describing how a job is today, describe how it will be in the future Typically uses experts to help make predictions of the future
y Competency Modeling y Identify the observable performance dimensions that differentiate effective from ineffective employees
y
Define the job s critical success factors, which should be tied to the organization s objectives and strategy
19