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Agency for Clinical Excellence

ACE Vision Health Consultants P. Ltd


Putting effective audit and governance in healthcare to the forefront
ACE Vision is the only such management consultancy in India, that has been set up to deal with Clinical Audits and Clinical Governance issues.

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Contents

ACE Vision Overview Healthcare services Specific proposal Credentials

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Overview
ACE Vision Health Consultants Pvt. Ltd. is a Healthcare management consulting firm established in year 2004, and based in Jaipur. It is a sister concern of a secondary care multispecialty hospital with 200 beds operational since 1994 in Jaipur. ACE seeks to work with the client, at his convenience, his pace and customized to his needs, to achieve the clients excellence in healthcare infrastructure and operational issues. To achieve this goal, we lend a helping hand to both government and private sectors- in primary, secondary and tertiary care, set-ups, to achieve excellence in Health Care. This entails working right from Project Feasibility studies to Hospital Planning, design and architecture and moving on to credible and effective Evidence Based Clinical care management programs driven by the consciousness of cost and quality, working around research, physician expertise and patient values. As per IBEF report 2009, ACE Vision Health Consultants was awarded as one of the best ten companies for hospital planning pan India. Please see the attached file, pg no 43 for reference Mission statement ACE Vision Health Consultants is dedicated to assisting healthcare systems as they seek methods to support their team in improving quality, availability and efficiency of care. It is determined to achieve measurable process and outcome change within a cost effective framework focused on the Healthcare.
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Consulting Services
Clinical Excellence Epidemiological Studies Hospital Planning & design

Training Accreditation Preparation

Research & Policy Development

Business Development Health Insurance Medical Tourism

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Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design

Clinical Excellence

Mahatma Gandhi Mission Hospital, Aurangabad


Trainings Accreditation Preparation

Indian Spinal Injuries Institute, Delhi GTZ Project- Sindhudurg District hospital, Pune

Research & Policy Development

Business Development Health Insurance Medical Tourism

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Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design Hospital Planning & design

Fortis Hospital, Jaipur Sanjeevni Hospital, Sirsa

Trainings Accreditation Preparation

Fertility and general hospital, Kota Avalon Consulting, Mumbai

Research & Policy Development

Business Development Health Insurance Medical Tourism

4 B Serve Opportunity International, Mission Hospital, Nandyal Jyoti Hospital, Jaipur Mallika Lifeline Hospital, Vidhyanagar (Chennai) Apex Hospital, Jaipur

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Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design

Accreditation Preparation- ISO, NABH, NABL

M.P. State Government- 2 Hosp. and 2 SNCU units Nirmal Hospital, Surat

Apex Hospital, Jaipur Shekhawati Hospital, Jaipur Jyoti Hospital, Jaipur

Trainings Accreditation Preparation

Mahakoshal Hospital, Jabalpur


Research & Policy Development

Ashutosh Hospital, Surat Jamdar Hospital, Jabalpur


Business Development Health Insurance Medical Tourism

Javitri Hospital, Lucknow Metro Hospital, Jabalpur Sanjeevan Hospital, Jabalpur Narmada Hospital, Bhopal Jaipur Hospital, Jaipur 7
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Dhrasthi Eye Hospital, Dahod Navodaya Hospital, Bhopal

Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design

Research & Policy Development

Trainings Accreditation Preparation

World Bank, New Delhi SGPGI, Lucknow Critical assessment health initiatives of the Gujarat govt.- Govt. of Gujarat
Business Development Health Insurance Medical Tourism

Research & Policy Development

Swasthya Kalyan Blood Bank, Jaipur

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Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design Epidemiological Studies

Trainings Accreditation Preparation

India Heart watch, Univ of California, AIIMS Monilek hosp- epidemiological study

Research & Policy Development

Business Development Health Insurance Medical Tourism

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Client Base
Clinical Excellence Epidemiological Studies Hospital Planning & design Business Development

Trainings Accreditation Preparation

Hospital in Dammam, UAE Anand Orthopaedic and Trauma Centre, Saharanpur

Research & Policy Development

Apex Hospital, Jaipur


Business Development

Health Insurance Medical Tourism

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Client Base
Clinical Excellence Epidemiological Studies Trainings Hospital Planning & design

Trainings Accreditation Preparation

SIHFW- Critical care training All NABH related trainings

Research & Policy Development

Business Development

Health Insurance Medical Tourism

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SETTING UP A Diagnostic Centre & Laboratory- steps taken after feasibility / DPR part is done
Diagnostic centre stacking, planning and designing as per accreditation and legal norms (in assistance to the architect) (If required we can bring the architect on board)
Plan the infrastructure as per basic norms with reference to efficient hospital operations. Understand the legal mandates / licenses and acts applicable for this set-up, and facilitate their implementation within the infrastructure and in getting them. Create areas for clinical services, non clinical services, example, accounts, administration etc. and diagnostic services, example, laboratory, x-ray, laundry, housekeeping etc.

Developing policies and SOPs, and setting the operational systems


Equipment planning , with electrical load determination. Facilitation in vendor identification for medical and non medical equipments. Manpower planning . Setting of tariffs. Setting all systems and flows of work, and integration of different areas with each other. Example for bio medical waste management, equipment management and maintenance, HR records, pharmacy (medical shop), etc. Facilitation on documentation aspect of the hospital work.- creating various stationeries and forms for doctors, and admin. Training to various staff on the systems and policies.
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QCI AND NABH, NABL- What is it?


 Just like MCI is responsible for Clinical Work and rules and regulations, the
QCI (Quality council of India) as un undertaking of the Govt. of India, is responsible for Quality and standardization of care in hospitals, diagnostic centres and laboratories. http://www.qcin.org/

 As per our requirement, we need to have NABH for Diagnostic centre and
NABL for Laboratory separately.

 The fees category charged by QCI would beNABH (Diagnostic centre - 3 or more than 3 modalities) (application fees) 20000/(annual accreditation fees) 60000/NABL (Laboratory)  Micro Sized Lab - [ 1 25 Patients per day ] -INR 15,500 + Service Tax ( as applicable )  Small Sized Lab - [ 26 50 Patients per day ] -INR 27,500 + Service Tax ( as applicable )  Medium Sized Lab - [ 51 -- 100 Patients per day ] -INR 55,000 + Service Tax ( as applicable)  Large Sized Lab - [ 101 and above Patients per day ] -- INR 82,500 + Service Tax ( as applicable )

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Our Modus Operandi


When we take up a project we do the following activities- Undertake infrastructural assessment and give recommendations for changethis will include detailed plans from us. - Set up the NABH & NABL core team for implementing change - Set up the committees - Set out the plan for obtaining licenses and any other statutory requirements - Set up all required systems eg. HR, CSSD, equipment maintenance, housekeeping, stores , Infection Control etc. - Set up required registers for documentation, re design / modify if and as required the medical stationery - Trainings , mock drills are done - Mock audit, quality indicators are prepared. We undertake visits to the hospital as mutually decided, create a direct liaison officer called the NABH co-ordinator from amongst your team, and deal with him on a regular basis, and monitor the progress or discuss concerns etc once a week with the owner.

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Credentials
Sheenu Jhawar- Director
Has a decade of experience in healthcare, having qualified from and regularly updated knowledge base from Harvard University School of Public Health (Improving Quality in Health Care services ), University of Edinburgh, U.K. (Certificate-Mastering Clinic Audit), University of Oxford, U.K. (Certificate- Research Skills 2004, Descriptive Studies), London School of Hygiene and Tropical Medicine, University of London U.K (Post Graduate Diploma in Health systems Management), University of North Carolina Chapel Hill, U.S.A., Internship Program for Young Healthcare Professionals from S. Asia (IPYP), Indian Institute of Health Management Research (Post Graduate Diploma in Hospital Management Management). Sheenu is a regular writer of articles and papers related to healthcare and has been extensively published. She is also a speaker at various conferences of national and international repute. She has work experience in UK in the NHS for 4 years.

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Credentials
The firm is supported by an associate architectural firm, associate chartered accountancy firm, a team of hospital management consultants, bio medical engineer, and part time medical doctors.

Clinical Lead Advisor


Dr. Sachin Jhawar MBBS, MS (Gen. Surg.), MRCS Ed. UK, Higher specialized training (France, and Germany) MDP in Hospital Management and Quality (IIM, Ahmedabad)

Management Team
Dr. Ruchi Khanna MBBS, PGDHHM, (Hospital and Health Mgt., Symbiosis, Pune) PGDMLS (Medico-legal , Symbiosis , Pune) Dr. Prateek Sharma M.Sc. Healthcare Management, (Univ. of Manchester, U.K.), B.D.S. Mr. Puneet Jain B.E. (Biotechnology), MBA (Hospital and Health Mgmt.)

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Credentials
Management Team
Mr. Jatin Kumar B.Sc Medical Microbiology, PGDHM (Hospital Management), (IIHMR, Jaipur), Visiting faculty at department of Hospital management, HNGU, Ptan Gujarat. Dr. Vinod Mishra BAMS, PGDHM, (Hospital Mgtm.IIHMR, Bangalore) Ms. Ridhi Sharma B.Sc, PGDHM, (Hosp. Mgtm. IIHMR, Jaipur) Dr. Tanushree Bohra BDS, PGDHM, (Hospital and Health Mgt., Symbiosis, Pune) PGDMLS (Medico-legal , Symbiosis , Pune) Ms. Deepshikha B. tech (Bio Medical Instrumentation) Ms. Manisha B.Pharm, MBA HR (MNIT)

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Credentials
Clinical Team for relevant inputs
Dr. Suchika Gupta MBBS, MRCS, Glasgow, UK Dr. Sanjeev Hooja MBBS, MD (Paediatrics) Mr. Majid General Nursing Diploma, and several certificate courses with work experience from Saudi Arabia. Dr. Rajeev Yadav M.B.B.S. M.D. (Preventive and Social Medicine)

Dr. Ajay Sharma MBBS, MS (Gen Surgery) M.Ch. (GI Surgery) Dr. Mallika Swaroop MBBS, MS (OBS, GYN), MRCOG, London UK. Dr. Jitendra Falaudia MBBS, MD, DM (Nephrology) Dr. Sanjiv Sidana MBBS, MD, DM (Cardiology)

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Contact detailssheenujhawar@yahoo.com 0-9829053136, 0-9314645852 AddressACE VISION HEALTH CONSULTANTS PVT. LTD. C/0 Apex Hospital, SP 4&6, Malviya Industrial Area Malviya Nagar, Jaipur.

Thank You

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