Translation Strategy and Roadmap

CCNA Discovery CCNA Exploration ITE: PC Hardware and Software

August 2008

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

Cisco Networking Academy

Translation Framework
Category

Globally Strategic
Led by Cisco corporate  High Networking Academy market potential

Regionally Strategic
Led by Cisco field or partner  Moderate market potential  Moderate demand for skilled people  Alignment with certification priorities and partner goals  Networking Academy theater alignment

Locally Strategic
Led by Cisco field or partner  Networking Academy country alignment  Alignment with partner goals

Criteria Languages

 High demand for skilled people (IDC)  Alignment with cert priorities  Networking Academy global alignment

6 UN languages: Arabic, English, French, Russian, Simplified Chinese, Spanish

Prioritized installed base + theater priorities Examples: Br. Portuguese, German, Japanese, Polish

Examples: Hungarian, Slovak

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

Globally Strategic Translations

6 United Nations Languages
CCNA Discovery, CCNA Exploration, ITE PC S. Chinese Arabic English French Russian Spanish

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

United Nations Languages on the Map

Languages official or de-facto official English French Spanish Chinese Russian Arabic

50% of World Population

Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential

34 UN Translated Courses Now Available

Arabic French
IT Essentials: PC Hardware and Software v3.1 IT Essentials: PC Hardware and Software v4.0 CCNA Discovery 1, 2, 3, & 4 v4.0 CCNA Exploration 1, 2, 3, & 4 v4.0 IT Essentials: PC Hardware and Software v4.0

Russian Simplified Chinese Spanish

CCNA Discovery 1, 2, 3, & 4 v4.0 IT Essentials: PC Hardware and Software v4.0 CCNA Discovery 1, 2, 3, & 4 and 1 v4.01 CCNA Exploration 1, 2, 3, & 4 v4.0 CCNA Discovery 1, 2, 3, & 4 v4.0 CCNA Exploration 1, 2, 3, & 4 v4.0 IT Essentials: PC Hardware and Software v4.0

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

Translation Roadmap by Course UN Languages

42 Translated Courses (5 languages)
Aug Oct 2 07 1 Nov 07- Jan 08 3 4

5 Feb- Apr 08 6

May-July 08 8 9

10 Aug-Oct 08 12 11

CCNA Discovery

S Chinese D1 v4.0 Released

S Chinese D1 v4.01 and D2 v4.0 Released

D1 & D2 French Released D1 & D2 Spanish Released D1 & D2 Russian Released D3 S Chinese Released

D4 S Chinese Release D3 & D4 Spanish Released D3 & D4 French Released D3 & D4 Russian Released

D 1-4 Arabic TBD

CCNA Exploration

E1 French Released E3 & E4 Spanish Released E1 & E2 Spanish Released E2, E3 & E4 French Released E1 S Chinese Released E2, E3 & E4 S Chinese Released

E1-4 Arabic TBD

ITE PC 4.0

Arabic ITE PC v3.1 Released

ITE Arabic, French, Spanish and Russian Released Corporate driven CLI driven
2008 Cisco Systems, Inc. All rights reserved.

Field driven
Cisco Confidential

Presentation_ID

Translation Roadmap by UN Languages

42 Translated Courses (5 languages)
Aug Oct 07 Arabic
ITE v3.1 Released ITE: PC v4.0 Released Discovery 1- 4 TBD Exploration 1-4 TBD

Nov07 Jan08

Feb Apr 08

May Jul 08

Aug Oct 08

French
Discovery 1 & 2 Released Exploration 1 Released ITE: PC v4.0 Released Discovery 3 & 4 Released Exploration 2, 3 & 4 Released

S Chinese
Discovery 1 v4.0 & v4.01 Released Discovery 2 Released Discovery 3 Released Exploration 1 Released Discovery 4 Released Exploration 2, 3 & 4 Releases

Spanish
Discovery 1 & 2 Released Exploration 1 & 2 Released ITE: PC v4.0 Released Discovery 3 & 4 Released Exploration 3 & 4 Released

Russian
Discovery 1 & 2 Released ITE: PC v4.0 Released Discovery 3 & 4 Released

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

End of Life - Arabic, French, and Spanish

IT Essentials: PC Hardware and Software (v3.0 and v3.1)
End of Life Announcement External End of Offering End of Support End of Availability May 29, 2008 July 31, 2009 July 31, 2009 July 31, 2009

CCNA v3.1
End of Life Announcement External End of Offering End of Support End of Availability May 29, 2008 January 31, 2009 July 31, 2009 July 31, 2009

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

Translated Instructor Materials

 CLI is working on translating instructor training materials for the UN languages (Arabic, French, Russian, S Chinese, and Spanish):
Interactive Course Guides Instructor Reference Guide PowerPoint Presentations Orientation Course Currently Available for Spanish: CCNA Discovery 1, 2, 3 and 4 CCNA Exploration 1, 2, 3 and 4

 The following translated documents will be available on the Instructor Tools page of Academy Connection for the UN language courses:
Scope and Sequence Instructor and Student Lab Manual Student Packet Tracer Lab Manual Lab source files Discovery Server and Exploration Server documents (Classroom Set Up Tab)

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

CLI Teaching Resources Roadmap

Instructor Resources CCNA Discovery 1-2 Languages CCNA Exploration 1-2 Released CCNA Discovery 3-4 Released CCNA Exploration 3-4 Released Orientation Guide

Spanish
ICGs, IRGs, PPTs

Released

Planned

S. Chinese
ICGs, IRGs, PPTs

Planned for 09

Planned for 09

Planned for 09

Planned for 09

Planned

French
ICGs, IRGs, PPTs

Planned

Planned

Planned

Planned

Planned

Arabic
ICGs, IRGs, PPTs

Planned

Planned

Planned

Planned

Planned

Russian
ICGs, IRGs, PPTs

In Future

In Future

In Future

In Future

Planned

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

10

Translation Enablement
12 Non-UN Languages Pilots
CCNA Discovery 1 & 2 Traditional Chinese German Hungarian Japanese Turkish CCNA Exploration 1 & 2 Brazilian Portuguese Korean Polish ITE PC v4.0 Hindi Italian Greek Romanian
Presentation_ID

UN and These Non-UN Languages 62% of World Population

2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential

11

Non-UN Translation Approach

 Cisco pilot projects: 6 non-UN languages based on market priorities
CCNA Discovery translations: German, Japanese, Traditional Chinese, and Turkish CCNA Exploration translation: Brazilian Portuguese ITE PC Hardware and Software translation: Hindi

 Cisco Learning Institute pilot projects: 6 Non-UN languages based on market priorities
CCNA Discovery translations: Hungarian CCNA Exploration translations: Korean and Polish ITE PC Hardware and Software translations: Greek, Italian, Romanian

 Will be available for download on Academy Connection

Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential

12

Pilot Project Objectives and Evaluation

 Be able to provide a final recommendation on translation process and scalability for non-UN languages
Ability to meet project schedule milestones Completeness of guidelines for translators and validators Feedback from translators and validators
Quality, cost, time to market Enabling tools - scalability, accessibility, and usability

Meeting cost estimates Develop and implement corrective actions as needed

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

13

8 Non-UN Translated Courses Now Available

Japanese
CCNA Discovery 1and 2 IT Essentials: PC Hardware and Software v4.0

Turkish

IT Essentials: PC Hardware and Software v4.0

Br. Portuguese

IT Essentials: PC Hardware and Software v4.0

Traditional Chinese Hindi

CCNA Discovery 1and 2

IT Essentials: PC Hardware and Software v4.0

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

14

Translation Roadmap by Course Pilot Non-UN Languages

27 Translated Courses (12 languages)
Nov07 Jan08 Feb Apr 08 Japanese D1 Released May July 08 Japanese D2 Released Aug Oct 08 Hungarian D1 T Chinese D3 & D4 Turkish D2 Hungarian D2 Turkish D1, 3 German D1 Polish E2 Korean E1 Korean E2 Turkish D4 Nov08 Jan09

CCNA Discovery
T Chinese D1 Released T Chinese D2 Released

CCNA Exploration

Polish E1 Br Portuguese E1

Br.Portuguese E2

Greek

Italian

ITE PC 4.0
Turkish Released Br. Portuguese Released Corporate driven
Presentation_ID

Japanese Released

Hindi Released CLI driven

2008 Cisco Systems, Inc. All rights reserved.

Romanian

Field driven
Cisco Confidential

15

Translation Roadmap by Pilot Non-UN Languages

27Translated Courses (12 languages)

Nov07 Jan08

Feb Apr 08

May July 08

Aug Oct 08

Nov08 Jan09

Br Portuguese
ITE: PC v4.0 Released Exploration 1 Discovery 1 Exploration 2

German Greek
ITE: PC v4.0

Hungarian
Discovery 1 and 2

Hindi
ITE: PC v4.0 Released

Italian
ITE: PC v4.0

Japanese
ITE: PC v4.0 Released Discovery 1 Released Discovery 2 Released

Korean
Exploration 1 Exploration 2

Polish
Exploration 1 Exploration 2

Romanian
ITE: PC v4.0

Turkish
ITE: PC v4.0 Released Aug-Oct08 Discovery 1, 2, 3 Discovery 1 Released
Presentation_ID

Discovery 4

Tr Chinese
Discovery 2 Discovery 3 & 4
Cisco Confidential 2008 Cisco Systems, Inc. All rights reserved.

16

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

17

Presentation_ID

2008 Cisco Systems, Inc. All rights reserved.

Cisco Confidential

18