Culture

Culture is the collective programming of the human mind that distinguishes the members of one human group from those of another. Culture in this sense is a system of collectively held values. -- Geert Hofstede Culture is the deeper level of basic assumptions and beliefs that are shared by members of an organization, that operate unconsciously and define in a basic taken for granted fashion an organization's view of its self and its environment. -- Edgar Schein

Examples of Cultural conflict in Business

a Japanese, American or German negotiator may expect negotiations to start and stop promptly and follow a tight schedule while a Mexican, French or Greek negotiator may expect flexibility and a fluid schedule. Canadian Mounted Police debated over whether policemen of the Sikh faith should be allowed to wear "Turbans" as their religion dictates, or must wear the official uniform hat. The Sikh constable of the RCMP won & wears his turban.

Culture Conflict and Business

Business-related cultural conflict can arise from difference in time orientation nonverbal communication spatial orientation gender roles and similar factors. These factors affect areas of business such as negotiation marketing and management.

Culture Conflict and Business.

Culture affects Consumer behavior Local demand Buying decisions Brand Image Culture influences managerial styles and management decisions Culture affects the nature of business negotiations

 Cultural tariff is a deeper tariff than trade tariff. In India people like to do their jobs in the presence of religious or family photographs Beef products cannot be sold in India.

Hofstede Cultural Dimentions

Hofstede Cultural Dimentions-INDIA

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Cultural Aspects of Doing Business in India

Land of different cultures people from North India more aggressive, from South India more conservative, from West India more businesslike Both strongly held traditional values and emerging modern business practices prevalent Greet with a handshake or namaste Always use formal titles (Mr., Dr., Sir, Madam ) when greeting for first time Punctuality be prepared for delays in appointments, particularly in Government offices

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Cultural Aspects of Doing Business in India .

Most Indians are reluctant to say no directly - try and understand the message behind the words Get to know your counterpart as a person and gain his trust Be willing to share a cup of tea/coffee and indulge in small talk before getting down to the main business Do not be offended at personal questions Do not be too aggressive or forceful or confrontationist try and use reasoned logic after understanding the other persons problem

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