STRESS MANAGEMENT

BY:Arindam Kundu Arup Kr Mondal Satyajit Paul Mukul kushwaha Nisha Ranjan Priybrath Narayan Rai Anurag Ranjan

CONTENTS
Definition 3-D Stress Management Model Job Related Sources Of Stress Effects Of Stress At Work Pressure & Performance Ways Of Coping With Stress Work-focused Coping Strategies Emotion Focused Coping Strategies Conclusion

Stress
Stress is not necessarily something bad it all depends on how you take it. The stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation or infection is detrimental. -Hans Selye (1956)
Stress seen in individuals, is defined as, any interference that disturbs a person's healthy mental and physical well being. It occurs when the body is required to perform beyond its normal range of capabilities. Beneficial stress can help drive a few of us to historic successes, while harmful stress can drive us to despair. A force as potent as this has to handled with respect. -Shreekumar Menon (November 2010)

Wan Hussin 3-D Stress Management Model

JOB RELATED SOURCES OF STRESS

According to environmental sources of strain by Cartwright and Cooper (1997)

Intrinsic Job Characteristics

Noise Vibration and Temperature Workload Work Hours New Technology Exposure to Risk and Hazards
Organizational Roles

Role Ambiguity Role Conflict Role Overload Responsibility

Relationships at Workplace Career Development

EFFECTS OF STRESS AT WORK

Personal Alcohol abuse Drug abuse Emotional Instability Lack of self-control Fatigue Marital problems Depression Insomnia Insecurity Frustration

Organizational
Reduced productivity High turnover Increased errors Absenteeism Sabotage Damage and waste Replacement costs Disloyalty Job dissatisfaction Poor decisions - R. Lakshminarayan

PRESSURE & PERFORMANCE

- Nicholas P. Lovrich, Walter H. Gmelch, Phyllis Kay Wilke

WAYS OF COPING WITH STRESS

Drinking too much Overeating or under eating Zoning out for hours in front of the TV or computer Withdrawing from friends, family, and activities Using pills or drugs to relax Sleeping too much Procrastinating Filling up every minute of the day to avoid facing problems Taking out your stress on others (lashing out, angry outbursts, physical violence)

WORK-FOCUSED COPING STRATEGIES

Role Clarification Time management Delegation Cooperative work strategy Departure from job - Dr. Chandra Prasad Sreedhar

EMOTION FOCUSED COPING STRATEGIES

Reduced Perfectionism Increased Social Support Increased Tolerance of Ambiguity Relaxation Techniques - Dr. Chandra Prasad Sreedhar

CONCLUSION
Given the Indian & international scenario of competitive market, over population and scarcity of good jobs, runs on the theory of Survival of the Fittest, no profession is stress free. The degree and depth may vary from one another. Both employer and employee must understand that work should be valued and not excessive. Work should not compromise on health and family life; rather offer happiness, peace of mind, certainty, variety and flexibility. As a general rule, actions to reduce job stress should be given top priority in the process of organizational change to improve working conditions and to avert the situation of brain drain. But even the most conscientious efforts to improve working conditions are unlikely to eliminate stress completely for all workers.

THANK YOU