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27-Mar-12
A new world faces us in this new Information age A new global market with an extensive competitive landscape.
Ever changing business dynamics compelling businesses to be more responsive to changes in the external environment.
Menacing speed of technological developments changing business equations almost on a daily basis. New businesses being created and old models disappearing in a matter of clicks. 27-Mar-12
These changes are leading to the emergence of unique trends in the way people do business globally.
Businesses are positioning them strategically to meet the challenges of this global economy.
Businesses are entering into cross border alliances to broad base their networks. Industries are going through phases of consolidation to build and harness advantages of mass. Businesses are diversifying to spread risk functionally and globally. 27-Mar-12
ENVIRONMENT
Globalisation Deregulation Disintermediation
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COMPETITIVE ADVANTAGE
A competitive advantage has three key characteristics: 1. it provides superior value to customers 2. it is hard to imitate 3. it enhances ones ability to respond to changes in the environment.
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Competitive Positioning
Cost Position High Cost Low Cost Position Position Product Differentiation High Product Differentiation Differentiation & Cost Leadership Overall Cost Leadership
Low
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Differentiation
Create products and/or services that are unique and valued Non-price attributes for which customers will pay a premium
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90 80 70 60 50 $ 40 30 20 10 0
Average Competitor Low Cost Strategy Differentiation Strategy
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Differentiation Advantage
Consumers are willing to pay a premium for benefit enhancements Economies of scale and learning have been already exploited and differentiation is the best route to value creation and Experience good
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Differentiation
Several dimensions at once Achieve and sustain above-average profits when price premiums exceed extra costs of being unique Speed or quick response
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Differentiation
Differentiation can take many forms
Prestige or brand image Technology Innovation Features Customer service Dealer network
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Process Improvement
Process Innovation
Business Redefinition
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Scope
Capabilities are things that the firm does better than its rivals
E.g. HLLs skills in brand promotion, 3Ms ability to innovate, Dell aggressive negotiator to suppliers
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Focus
Focus is based on the choice of a narrow competitive scope within an industry
Firm selects a segment or group of segments (niche) and tailors its strategy to serve them Firm achieves competitive advantages by dedicating itself to these segments exclusively
Two variants
Cost focus Differentiation focus
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Strategy Methodologies
SWOT or WOTS UP Analysis GAP analysis : goals v/s forecasts Top Down and/or Bottom Up : Company forecasts v/s aggregation of segments Computer models Competitive analysis Synergy Comparative histories: learn from others experiences Delphi technique: iterated opinion reactions Game theory: logical assessment of competitors actions and reactions Game playing: assign roles and stimulate alternative scenarios.
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High Growth
Star Cash Cow
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Question Mark Dog
Slow Growth
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Business Strength
High
Selective Growth
Selectivity
Medium
Selective Growth
Selectivity
Harvest/ Divest
Low
Selectivity
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BCG
Experience Curve: Volume-Cost relationship. A strategy of early entry and price policies to develop. Product life cycle: Development and growth sales growth is rapid and entry is easy. Maturity and decline experience curve becomes unprofitable and firms merge or exit. Portfolio balance: Seeks to combine attractive investment segments (Stars) with cash generating segments (Cash cows), eliminating unattractive prospects (Dogs). Overall, total corporate cash inflows will roughly balance total corporate investments.
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Porter Approach
Select an attractive industry Develop competitive advantage through cost leadership Develop attractive value chains
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Attractive industry
Porter defines . entry barriers are high, suppliers and buyers have only modest bargaining power, substitute products or services are few, and rivalry among competitors is stable.
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Value chain matrix relates to HRM, infrastructure, technology development, logistics, operations etc. The aim is to minimise outlays and adding characteristics valued by customers.
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Every CEO has to spend an enormous amount of time shuffling papers. The question is, how much of your time can you leave free to think about ideas? To me the pursuit of ideas is the only thing that matters. You can always find capable people to do almost everything else.
Michael Eisner, Fortune, December 4, 1989, page 116.
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Differentiation Differentiation Differentiation Overall cost Overall cost leadership leadership Focus Low Very few Low Very high Very large Some Increasing High Low to moderate Many Very intense Low to moderate Negative Few Changing Low
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Production
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