*

Presented By: Lizna Tejani Noureen Amin Zarmeen Karimi

Presented To: Dr. Kashif Mehmood

Introduction

Barclays is a huge multi-national bank.

Days its operating in over fifty countries.

Providing service to protect money for customers and clients worldwide. Their services include retail banking, credit cards, corporate and investment banking and wealth management internationally in Europe, America, Africa, Asia. They are operating in Pakistan since three years.

REGULATORY AND POLICIES

* English language is mandatory for all employees working in Barclays. * Employees should be formally dressed. * Employees should be punctual. * Employees should meet all deadlines given by their heads. * Head could be appointed from the host country or the home country
branch.

* Bonuses would be given on the basis of performance. * Internal information should not be leaked out by any employee for
security reason.

* Employees are allowed to take 15 days leave annually. * These policies are followed in all subsidiaries according to their
countries and their culture.

CULTURE AND DIVERSITY

CULTURE AT BARCLAYS:

* Collective/ Individual * Focus on customer and clients * Trust * Pioneering

DIVERSITY AT BARCLAYS: * People who are talented are the basis of their success, no matter what their style, personality, age, race, gender, sexual orientation, or disability.

CORPORATE SOCIAL RESPONSIBILITY

* SMB FATIMAH JINNAH GIRLS

COLLEGE

* THE CITIZENS FOUNDATION * BLOOD DONATION DRIVES * RAMADADN TIME TO GIVE

CAMPAIGN

COMMUNICATION SYSTEM AT BARCLAYS

In Barclays Pakistan a UK expatriate has been appointed by the parent company so that the communication between the host and home country branch could be improved.

* BOARD MEETING
* VIDEO CONFERENCING

PROBLEMS

* Terrorism Risk

* Culture Differences
* Economical Risk

* Political Risk
* State Bank Policies

* Religious Difference

SOLUTION

* Barclays is using a specific system by which they can directly contact

to phoenix for robbery situation. Saturdays.

* Barclays is using overtime technique and working on alternate

* They organize events quarterly so that they can all get to know each
other and also mingle up with expatriate boss. Pakistan.

* Budgeting and forecasting according to the economic situation of * Building strong relation and contact with state bank of Pakistan so
that they can get immediate information about the changes occurred in state bank of Pakistan.
those people who knows both language (British English and Urdu).

* They have opened call center in Karachi in which they have appointed

CONCLUSION

* Barclays is a fast growing bank.

* They have appointed UK

expatriate in Pakistan for effective communication between host and home country.

* They have maintained culture

sensitivity.

* They tackle their problems by

immediate consult with parent company.