Principles and practice of management

Search questions
What are the elements of a control

system? What are some points about a formal management review?

Elements of the control system

A detailed plan
Reporting system

Analysis and review

Procedures for corrective action

Analysis of reported data.

Reported data must be analysed with

respect to planned performance

The analysis must extract deviation

from plan

Analysis and review

Deviation must be brought to the attention of

those levels which have authority to take necessary corrective action

Shortfalls in technical performance, falling

behind schedule and excessive under or over utilization of resources must be noted for action
Results of this analysis usually reported by

exception or variance

Formal management review

A critical element in a control system An element of the supervision process Directly related to achievement of programme

operational targets
Pre-planned investigations into details of

programme performance
They should occur at all levels
The formal review should occur at times

natural to the lifetime of programme plan (milestones)

Formal management review

The formal review should demonstrate

performance, schedule and resource use through personal inspection and satisfaction The review process has a vital positive impact on personal performance The review will also identify personnel training needs

Formal management review

Supervision should be seen as an arm

of training The programme as a whole should be reviewed by an appropriate external group Enables areas to be identified for special study & systems research to improve programme implementation

Corrective action
The culmination of the management control

system At times the corrective action taken may be to recognize the realities of the situation and to change the plan To the extent possible procedures and authority for corrective action should be planned ahead Performance in taking corrective action as the situation demands is an important demonstration of the managers ability

Corrective action
A major part of the managers effort should

be devoted to corrective action measures, changing personnel assignments, securing more resources, moving supplies, ensuring continuing education,etc. Delegation of responsibilities The ability of a manager to conceptualise and operate the management control system will have an impact on the ultimate success of the programme