WHAT IS FLIGHTCATERING?

INTRODUCTION
Flight catering is 70% logistics and 30% cooking. Global activity. Market size- 12 billions euros. Passengers served- 1 billion per year. Complex system.

HOW IMPORTANT ARE FOOD AND ONBOARD SERVICE TO THE AIRLINE?

ITS a marketing tool. Media and consumer role.

MAJOR STAKEHOLDERS IN FLIGHT CATERING

PASSENGERS

AIRLINES

DISTRIBUTOR

PROVIDERS (CATERERS)

SUPPLIERS (FOOD) (NON-FOOD)

MAJOR STAKEHOLDERS
Role of the passengers. Role of airlines. Role of caterers. Role of suppliers. Role of distributors.

THE FLIGHT CATERING SYSTEM

CUSTOMER MARKET CATERING SPECS ORDERING AND DELIVERY OF MATERIAL PRODUCTION/ASSEMBLY TRANSPORT UPLIFT ONBOARD STOWAGE SERVICE OFF LOADING AND WASHUP.

IN FLIGHT CATERING SYSTEM ONE SHOULD TAKE CARE OF INTERNATIONAL LOGISTCS RESEARCH AND DEVELOPMENT FOOD SAFETY SECURITY LEGAL AND CONTRACTUAL ISSUES FINANCIAL CONSIDERATIONS STAFFING LEVELS.

FLIGHT CATERING LOGISTICS

Material demand forecasting equipment sector(on shelf)life sourcing of funds contracting of products managing purchase contracts transportation of stocks warehousing of stocks

inventory management of stocks and dwell time stock balancing across the network galley and trolley planning.