A PRESENTATION ON

Differentiate Decision Support System (DSS) from Group Decision Support System (GDSS). Describe components of GDSS. Demonstrate How GDSS Enhance Decision Making.

Decision-Making Levels: Senior management Middle management and project teams Operational management and project teams

Individual employees

Information Requirements of Key Decision-Making Groups in a Firm

There are four kinds of systems that support the different levels and types of decisions: Management Information Systems (MIS) Decision-Support Systems (DSS) Executive Support Systems (ESS)

Group Decision-Support Systems (GDSS)

Management level computer system combines data, models, user friendly software for semi structured & unstructured decision making.
TPS
DSS DATA BASE EXTERNAL DATA

USER INTERFACE

DSS SOFTWARE SYSTEM MODELS OLAP TOOLS DATAMINING TOOLS

USER
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Group Decision-Support System (GDSS) is an interactive computer-based system used to facilitate the solution of unstructured problems by a set of decision makers working together as a group.

Hardware :- (conference facility, audiovisual equipment, etc.). Software tools :- (Electronic questionnaires, brainstorming tools, voting tools, etc.).

People :- (Participants, trained facilitator, support staff).

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Electronic Questionnaires. Electronic Brainstorming. Idea Organizers. Questionnaire Tools. Tools For Voting, Setting Priorities. Stakeholder Identification & Analysis Tools. Policy Formation Tools. Group Dictionaries.
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ALLOWS: Improved pre-planning. Increased participation. Open, collaborative atmosphere. Idea generation free of criticism Evaluation objectivity. Idea organization & evaluation. Setting priorities & decision making. Documentation of meetings. Access to external information. Preservation of organizational memory.
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COLLABORATIVE GDSS: Uses information technology to make group meetings more productive facilitates communication decision making. In a GDSS electronic meeting, each attendee has a workstation.

The workstations are networked and are connected to the facilitators console, which serves as the facilitators workstation and control panel, and to the meetings file server.
All data that the attendees forward from their workstations to the group are collected and saved on the file server.
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The facilitator is able to project computer images onto the projection screen at the front of the room. Many electronic meeting rooms have seating arrangements in semicircles and are tiered in legislative style to accommodate a large number of attendees.

The facilitator controls the use of tools during the meeting.

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Traditional decision-making meetings support an optimal size of three to five attendees. GDSS allows a greater number of attendees. Enable collaborative atmosphere by guaranteeing contributors anonymity.

Enable non attendees to locate organized information after the meeting.

Can increase the number of ideas generated and the quality of decisions while producing the desired results in fewer meetings . Can lead to more participative and democratic decision making.
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More participation Group synergy Automated record keeping More structure Other benefits

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Slow Communication Not all Tasks are Amenable to GDSS Cost of system Typing is slower than speaking Group Size > 7 Loss of media richness Lack of "immediacy" (hard to force answers)
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